all-in-one privacy solution":["Proton Unlimited es una solución de privacidad todo en uno"],"Black Friday":["Black Friday"],"No ads. Privacy by default.":["Sin anuncios. Privacidad por defecto."],"People before profits":["Primero las personas, luego los beneficios"],"Security through transparency":["Seguridad con transparencia"],"The best Proton Mail ${ BLACK_FRIDAY } deals":["Las mejores ofertas de Proton Mail en el ${ BLACK_FRIDAY }"],"The world’s only community- supported email service":["El único servicio de correo electrónico del mundo respaldado por la comunidad"]},"specialoffer:limited":{"${ hours } hour":["${ hours } hora","${ hours } horas"],"${ hoursLeft }, ${ minutesLeft } and ${ secondsLeft } left":["Tiempo restante: ${ hoursLeft }, ${ minutesLeft } y ${ secondsLeft }"],"${ minutes } minute":["${ minutes } minuto","${ minutes } minutos"],"${ seconds } second":["${ seconds } segundo","${ seconds } segundos"],"Limited time offer":["Oferta por tiempo limitado"]},"specialoffer:listitem":{"Create multiple addresses":["Cree múltiples direcciones"],"Hide-my-email aliases":["Seudónimos de hide-my-email"],"Quickly unsubscribe from newsletters":["Cancele suscripciones a boletines rápidamente"],"Use your own domain name":["Use su propio dominio"]},"specialoffer:logos":{"As featured in":["Tal como aparece en"]},"specialoffer:metadescription":{"Get an encrypted email that protects your privacy":["Obtenga un correo electrónico cifrado que protege su privacidad"]},"specialoffer:metatitle":{"Proton Mail Black Friday Sale - Up to 40% off":["Oferta de Black Friday de Proton Mail: hasta un 40% de descuento"]},"specialoffer:newmetadescription":{"Get up to 40% off Proton Mail subscriptions this Black Friday. Find great deals on our secure end-to-end encrypted email plans.":["Aproveche las rebajas de Black Friday y obtenga suscripciones de Proton Mail con hasta un 40 % de descuento. Encontrará las mejores ofertas en planes de correo electrónico seguro cifrado de extremo a extremo."]},"specialoffer:newmetatitle":{"Proton Mail Black Friday sale | Up to 40% off secure email":["Rebajas de Black Friday en Proton Mail | Hasta un 40 % de descuento en correo electrónico seguro"]},"specialoffer:note":{"* Billed at ${ TOTAL_SUM } for the first year":["*Con un costo de ${ TOTAL_SUM } durante el primer año"],"*Billed at ${ TOTAL_SUM } for the first 2 years":["*Con un costo de ${ TOTAL_SUM } durante los primeros 2 años"],"30-day money-back guarantee":["Garantía de devolución de dinero de 30 días"],"Billed at ${ TOTAL_SUM } for the first 2 years":["Con un costo de ${ TOTAL_SUM } durante los primeros 2 años"],"Billed at ${ TOTAL_SUM } for the first year":["Con un costo de ${ TOTAL_SUM } durante el primer año"],"You save ${ SAVE_SUM }":["Ahorre ${ SAVE_SUM }"]},"specialoffer:off":{"${ DISCOUNT } off":["-${ DISCOUNT }"],"${ PERCENT_OFF } off":["-${ PERCENT_OFF }"]},"specialoffer:testimonial":{"I love my ProtonMail":["Amo mi Proton Mail"],"My favorite email service":["Mi servicio de correo electrónico favorito"],"Thanks Proton for keeping us all safe in the complicated internet universe.":["Gracias Proton por mantenernos a salvo en el complicado universo de Internet."],"You get what you pay for. In the case of big tech, if you pay nothing, you get used. I quit using Gmail and switched to @ProtonMail":["Obtiene aquello por lo que paga. En el caso de la gran tecnología, cuando uno no paga nada, se acostumbra. Dejé de usar Gmail y cambié a @ProtonMail"]},"specialoffer:time":{"Days":["Días"],"Hours":["Horas"],"Min":["min"]},"specialoffer:title":{"And much more":["Y mucho más"],"Make your inbox yours":["Personalice su bandeja de entrada"],"Safe from trackers":["A salvo de rastreadores"],"Stay organized":["Mantenga el orden"],"Black Friday email deals":["Ofertas en correo electrónico del Black Friday"],"Don’t just take our word for it":["No confíe solo en nuestra palabra"],"Our story":["Nuestra historia"],"Transfer your data from Google in one click":["Transfiera sus datos de Google con un solo clic"]},"specialoffer:tooltip":{"Access blocked content and browse privately. Includes ${ TOTAL_SERVERS }+ servers in ${ TOTAL_COUNTRIES }+ countries, connect up to 10 devices, access worldwide streaming services, malware and ad-blocker, and more.":["Acceda a contenido bloqueado y navegue de forma privada. Incluye ${ TOTAL_SERVERS } servidores en más de ${ TOTAL_COUNTRIES } países, conecta hasta 10 dispositivos, acceda a servicios de transmisión en todo el mundo, malware y bloqueador de anuncios, y más."],"Easily share your calendar with your family, friends or colleagues, and view external calendars.":["Comparta su calendario con familiares, amigos y compañeros fácilmente y consulte calendarios externos."],"Includes support for 1 custom email domain, 10 email addresses, 10 hide-my-email aliases, calendar sharing, and more.":["Incluye compatibilidad con 1 dominio de correo electrónico personalizado, 10 direcciones de correo electrónico, 10 seudónimos de hide-my-email, posibilidad de compartir calendario, etc."],"Includes support for 3 custom email domains, 15 email addresses, unlimited hide-my-email aliases, calendar sharing, and more.":["Incluye compatibilidad con 3 dominios de correo electrónico personalizado, 15 direcciones de correo electrónico, seudónimos ilimitados de hide-my-email, posibilidad de compartir calendario, etc."],"Manage up to 25 calendars, mobile apps, secured with end-to-end encryption, 1-click calendar import from Google, and more.":["Administre hasta 25 calendarios, apps móviles, protegido con cifrado de extremo a extremo, importación de calendario con 1 clic desde Google y más."]},"Status Banner":{"At the moment we are experiencing issues with the Proton VPN service":["En este momento, tenemos problemas con el servicio Proton VPN."],"Learn more":["Más información"]},"Status banner":{"Learn more":["Más información"],"Please note that at the moment we are experiencing issues with the ${ issues[0] } service.":["Tenga en cuenta que, en este momento, estamos experimentando problemas con el servicio ${ issues[0] }."],"We are experiencing issues with one or more services at the moment.":["En este momento, tenemos problemas con uno o más servicios."]},"suggestions":{"Suggestions":["Sugerencias"]},"Support":{"Sub category":["Subacategoria","Subcategorías"]},"Support article":{"${ readingTime } min":["${ readingTime } minuto","${ readingTime } minutos"],"Category":["Categoría","Categorías"],"Didn’t find what you were looking for?":["¿No encontró lo que buscaba?"],"General contact":["Contacto general"],"Get help":["Obtener ayuda"],"Legal contact":["Contacto legal"],"Media contact":["Contacto para medios"],"Partnerships contact":["Contacto para colaboradores"],"Reading":["Lectura"]},"Support categories":{"Browse Proton product support":["Explore el soporte de productos de Proton"]},"Support category":{"There is no article in this category yet.":["Todavía no hay ningún artículo en esta categoría."]},"Support troubleshooting":{"--- Select ---":["--- Seleccionar ---"],"Adding and importing contacts":["Agregar e importar contactos"],"App version":["Versión de la app"],"Automatically save contacts":["Guardar contactos automáticamente"],"Bridge connection issues with Outlook, Apple Mail or Thunderbird":["Problemas de conexión de Bridge con Outlook, Apple Mail o Thunderbird"],"Browser":["Navegador"],"Check if this helps":["Compruebe si le sirve"],"Choose a category for your question":["Elija la categoría de su pregunta"],"Connectivity errors on Android and iOS":["Errores de conexión en Android y iOS"],"Contacts":["Contactos"],"Custom domain":["Dominio personalizado"],"Desktop notifications":["Notificaciones de escritorio"],"Did this solve your issue ?":["¿Resolvió su problema?"],"Difference between Combined Addresses Mode and Split Addresses Mode":["Diferencia entre el modo de direcciones combinadas y el de direcciones divididas"],"Differences between addresses, aliases, and sub-users":["Diferencias entre direcciones, alias y subusuarios"],"Email notifications":["Notificaciones de correo electrónico"],"Email tracking protection":["Protección de rastreo de correos electrónicos"],"Encryption":["Cifrado"],"Encryption keys management":["Gestión de claves de cifrado"],"Faster assistance is just a few clicks away — please make your selections":["Obtenga ayuda más rápidamente con tan solo unos clics. Haga su selección."],"How to avoid receiving spam messages":["Cómo evitar recibir mensajes de spam"],"How to block unwanted email":["Cómo bloquear correos electrónicos no deseados"],"How to configure your email client for Bridge":["Cómo configurar su cliente de correo electrónico para Bridge"],"How to create contact groups":["Cómo crear grupos de contactos"],"How to create or edit CSV contacts":["Cómo crear o editar contactos CSV"],"How to install Proton Mail Bridge":["Cómo instalar Proton Mail Bridge"],"How to merge duplicate contacts":["Cómo fusionar contactos duplicados"],"How to send encrypted messages to external users":["Cómo enviar mensajes encriptados a usuarios externos"],"How to set up a custom domain":["Cómo configurar un dominio personalizado"],"How to unsubscribe from Apple’s TestFlight notification emails":["Cómo cancelar la suscripción a los correos electrónicos de notificación de TestFlight de Apple"],"How to use auto-reply":["Cómo utilizar la respuesta automática"],"How to use filters":["Cómo utilizar los filtros"],"How to use folders and labels":["Cómo utilizar las carpetas y las etiquetas"],"How to use PGP encryption":["Cómo usar el cifrado PGP"],"Invalid password error while setting email client for Bridge":["Error de contraseña no válida al configurar el cliente de correo electrónico para Bridge"],"Login security notification alerts":["Notificación de alerta de seguridad de incio de sesión"],"Manage mailbox appearance":["Gestión de la apariencia del buzón"],"Mobile connectivity and synchronization":["Conexión y sincronización móviles"],"No, contact support":["No, contactar a soporte"],"Notifications":["Notificaciones"],"Other":["Otro"],"Problems with deleting messages":["Problemas con la eliminación de mensajes"],"Problems with moving messages":["Problemas para mover mensajes"],"Problems with read/unread message status":["Problemas con el estado de mensaje leído/sin leer"],"Proton Mail Bridge":["Proton Mail Bridge"],"Proton Mail settings":["Configuración de Proton Mail"],"Push notifications not arriving":["No llegan las notificaciones push"],"Sending and receiving messages":["Envío y recepción de mensajes"],"Sending and receiving messages limitations":["Limitaciones al envío y recepción de mensajes"],"Sending and receiving troubleshooting":["Solución de problemas de envío y recepción"],"Spam filtering, Allow and Block lists":["Filtro de spam y listas de permitidos y bloqueados"],"Sub-users and organizations":["Subusuarios y organizaciones"],"Thank you for your feedback":["Gracias por sus comentarios"],"Troubleshooting":["Solución de problemas"],"Verify custom domain records & anti-spoofing":["Verificación de registros de dominios personalizados y antisuplantación"],"What can we help with ?":["¿En qué podemos ayudar?"],"What if your domain records fail (TXT, MX, SPF, DKIM, DMARC)":["Qué ocurre si los registros de dominio fallan (TXT, MX, SPF, DKIM, DMARC)"],"What is encrypted on Proton Mail":["Qué es el cifrado en Proton Mail"],"Yes":["Sí"]},"support_modal_search_query":{"How to use a custom domain?":["¿Cómo utilizar un dominio personalizado?"],"Search query":["Consulta"]},"support_modal_search_result":{"Search result":["Resultado de la búsqueda"]},"support_modal_title":{"Blog search":["Búsqueda en el blog"],"Support search":["Búsqueda en la sección de soporte"]},"support_search_button":{"Search":["Buscar"]},"support_search_i_am_looking_for":{"I'm looking for":["Busco"]},"SupportForm":{"For a faster resolution, please report the issue from the Bridge app: Help > Report a problem.":["Para una resolución más rápida, reporte el problema desde la app Bridge: Ayuda > Reportar un problema."],"Information":["Información"]},"SupportForm:option":{"Account Security":["Seguridad de la cuenta"],"Contacts":["Contactos"],"Custom email domain":["Dominio de correo electrónico personalizado"],"Email delivery and Spam":["Entrega de correo electrónico y spam"],"Encryption":["Cifrado"],"Login and password":["Inicio de sesión y contraseña"],"Merge aliases and accounts":["Combinar alias y cuentas"],"Migrate to Proton":["Migrar a Proton"],"Notifications":["Notificaciones"],"Other":["Otros"],"Plans and billing":["Planes y facturación"],"Proton for Business":["Proton for Business"],"Sign up":["Regístrese"],"Storage":["Almacenamiento"],"Users, addresses, and identities":["Usuarios, direcciones e identidades"]},"SupportForm:optionIntro":{"Select a topic":["Seleccione un tema"]},"swiss_baseed_feature":{"Swiss based":["Con sede en Suiza"]},"Testimonial":{"Awards":["Premios"],"Customers":["Clientes"],"Featured":["Destacados"],"Go to testimonial source":["Ir a la fuente testimonial"],"Reviews":["Reseñas"],"Videos":["Videos"]},"Text":{"Find the plan that's right for you":["Encuentre el plan adecuado para usted"],"If you need help, check out our ${ supportLink }.":["Si necesita ayuda, consulte nuestra ${ supportLink }."],"The page you’re looking for might have been removed, or it could be an\nold link.":["Es posible que la página que busca haya sido eliminada o que sea un\nenlace antiguo."]},"Title":{"On this page":["En esta página"],"Related articles":["Artículos relacionados"],"Share ${ thisPage }":["Compartir ${ thisPage }"],"Thank you!":["¡Gracias!"],"this page":["esta página"]},"Tooltip":{"More information":["Más información"]},"tooltip_calendar":{"Create up to 20 custom & shareable encrypted calendars. On top of that, add up to 5 calendars from friends, family, colleagues, and organizations.":["Cree hasta 20 calendarios personalizados, compartibles y cifrados. Agregue hasta 5 calendarios de amigos, familiares, colegas y organizaciones."]},"tooltip_vpn":{"Access blocked content and browse privately. Includes ${ TOTAL_SERVERS }+ servers in ${ TOTAL_COUNTRIES }+ countries, highest VPN speed, ${ TOTAL_VPN_CONNECTIONS } VPN connections, worldwide streaming services, malware and ad-blocker, and more.":["Acceda a contenido bloqueado y navegue en privado. Tendrá a su disposición más de ${ TOTAL_SERVERS } servidores en más de ${ TOTAL_COUNTRIES } países, VPN de máxima velocidad, ${ TOTAL_VPN_CONNECTIONS } conexiones VPN, servicios de streaming en todo el mundo, bloqueadores de malware y de anuncios, y mucho más."],"Access blocked content and browse privately. Includes ${ TOTAL_SERVERS }+ servers in ${ TOTAL_COUNTRIES }+ countries, highest VPN speed, 10 VPN connections, worldwide streaming services, malware and ad-blocker, and more.":["Acceda a contenido bloqueado y navegue en privado. Tendrá a su disposición más de ${ TOTAL_SERVERS } servidores en más de ${ TOTAL_COUNTRIES } países, VPN de máxima velocidad, 10 conexiones VPN, servicios de streaming en todo el mundo, bloqueadores de malware y de anuncios, y mucho más."]},"version_history_label":{"Version history":["Historial de versiones"]},"version_history_tooltip":{"Store up to ${ versionHistoryNumber } versions of each file for up to ${ years } years":["Comparta hasta ${ versionHistoryNumber } versiones de cada archivo hasta durante ${ years } años"]},"VideoModal":{"Get started in 2 minutes":["Ponte en marcha en 2 minutos"]},"videosButtonLabel":{"Get started with videos":["Empezar con los videos"]},"vpn_features_link":{"View VPN plans":["Ver planes de VPN"]},"vpn_features_useCase":{"Access blocked content and browse privately":["Acceda a contenido bloqueado y navegue de forma privada"]}}},"unleashApi":"https://account.proton.me/api"};
// We need to import data (the framework context) from the server
// This Astro feature with define:vars works well but creates an inline script
// So we can't directly import the initFramework helper, we have to store the context
window.frameworkContext = frameworkContext;
})();
Our mission at Proton(new window) is to make online safety accessible to everyone. Millions of people depend on our Proton Mail(new window) to secure their communications and keep their information private.
In order to make this high level of security accessible to all Internet users, we must work to integrate Proton Mail seamlessly with third-party products, from web browsers to mobile devices. Occasionally we find security flaws in these products that can be exploited by attackers, putting at risk the privacy and security of Proton Mail users. As any technology can contain bugs, it is the responsibility of the developer community to work together cooperatively to discover, responsibly report, and patch vulnerabilities in a timely manner.
This document describes our policies for vulnerability disclosure when we find flaws in other products and services. When developers find vulnerabilities in our products, we have an established process for reporting these: You can learn more by visiting our Proton Mail Bug Bounty program(new window) and Proton VPN Bug Bounty program(new window).
What we do when we discover a vulnerability
When we find a bug in a third-party product, we reach out directly to the vendor and describe the issue in detail. We follow the vendor’s vulnerability disclosure process whenever possible.
Along with our bug report, we notify the vendor that we follow the industry standard of 90 days for publicly disclosing vulnerabilities to the security community. If the vendor has made a good faith effort to resolve the issue and has indicated its intent to release a patch soon, we may extend this deadline by 14 days. However, if the vulnerability is actively exploited (0-day) we may reduce the public disclosure grace period to seven days to protect users.
Oftentimes, if we understand the problem well, we may propose bug fixes or work with the product’s developers to resolve the issue. Our primary goal is to make the Internet safer, so we’re happy to collaborate toward a solution.
Summary
When Proton Mail discovers a new vulnerability in a third-party product:
We inform the affected vendor, and all information is kept confidential for 90 days.
We publicly disclose the information after 90 days if we have not received feedback.
If the vendor requests an extension, we publicly disclose the information after 104 days.
How to reach our security team
If you want to get in touch with us regarding a vulnerability affecting our services or products, please send a message to security@proton.me. (You may also use the PGP key for this address, which can be found at the bottom of our Security Details page(new window).) We will reply to you within one business day.
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