all-in-one privacy solution":["Proton Unlimited es una solución de privacidad todo en uno"],"Black Friday":["Black Friday"],"No ads. Privacy by default.":["Sin anuncios. Privacidad por defecto."],"People before profits":["Primero las personas, luego los beneficios"],"Security through transparency":["Seguridad con transparencia"],"The best Proton Mail ${ BLACK_FRIDAY } deals":["Las mejores ofertas de Proton Mail en el ${ BLACK_FRIDAY }"],"The world’s only community- supported email service":["El único servicio de correo electrónico del mundo financiado por la comunidad"]},"specialoffer:limited":{"${ hours } hour":["${ hours } hora","${ hours } horas"],"${ hoursLeft }, ${ minutesLeft } and ${ secondsLeft } left":["Tiempo restante: ${ hoursLeft }, ${ minutesLeft } y ${ secondsLeft }"],"${ minutes } minute":["${ minutes } minuto","${ minutes } minutos"],"${ seconds } second":["${ seconds } segundo","${ seconds } segundos"],"Limited time offer":["Oferta por tiempo limitado"]},"specialoffer:listitem":{"Create multiple addresses":["Cree múltiples direcciones"],"Hide-my-email aliases":["Seudónimos de hide-my-email"],"Quickly unsubscribe from newsletters":["Cancele suscripciones a boletines rápidamente"],"Use your own domain name":["Use su propio dominio"]},"specialoffer:logos":{"As featured in":["Tal como aparece en"]},"specialoffer:metadescription":{"Get an encrypted email that protects your privacy":["Obtenga un correo electrónico cifrado que protege su privacidad"]},"specialoffer:metatitle":{"Proton Mail Black Friday Sale - Up to 40% off":["Oferta de Black Friday de Proton Mail: hasta un 40% de descuento"]},"specialoffer:newmetadescription":{"Get up to 40% off Proton Mail subscriptions this Black Friday. Find great deals on our secure end-to-end encrypted email plans.":["Aproveche las rebajas de Black Friday y obtenga suscripciones de Proton Mail con hasta un 40 % de descuento. Encontrará las mejores ofertas en planes de correo electrónico seguro cifrado de extremo a extremo."]},"specialoffer:newmetatitle":{"Proton Mail Black Friday sale | Up to 40% off secure email":["Rebajas de Black Friday en Proton Mail | Hasta un 40 % de descuento en correo electrónico seguro"]},"specialoffer:note":{"* Billed at ${ TOTAL_SUM } for the first year":["*Con un costo de ${ TOTAL_SUM } durante el primer año"],"*Billed at ${ TOTAL_SUM } for the first 2 years":["*Con un costo de ${ TOTAL_SUM } durante los primeros 2 años"],"30-day money-back guarantee":["Garantía de devolución de dinero de 30 días"],"Billed at ${ TOTAL_SUM } for the first 2 years":["Con un costo de ${ TOTAL_SUM } durante los primeros 2 años"],"Billed at ${ TOTAL_SUM } for the first year":["Con un costo de ${ TOTAL_SUM } durante el primer año"],"You save ${ SAVE_SUM }":["Ahorre ${ SAVE_SUM }"]},"specialoffer:off":{"${ PERCENT_OFF } off":["-${ PERCENT_OFF }"]},"specialoffer:testimonial":{"I love my ProtonMail":["Amo mi Proton Mail"],"My favorite email service":["Mi servicio de correo electrónico favorito"],"Thanks Proton for keeping us all safe in the complicated internet universe.":["Gracias Proton por mantenernos a salvo en el complicado universo de Internet."],"You get what you pay for. In the case of big tech, if you pay nothing, you get used. I quit using Gmail and switched to @ProtonMail":["Obtiene aquello por lo que paga. En el caso de la gran tecnología, cuando uno no paga nada, se acostumbra. Dejé de usar Gmail y cambié a @ProtonMail"]},"specialoffer:time":{"Days":["Días"],"Hours":["Horas"],"Min":["min"]},"specialoffer:title":{"And much more":["Y mucho más"],"Safe from trackers":["A salvo de rastreadores"],"Stay organized":["Mantenga todo en orden"],"Black Friday email deals":["Ofertas en correo electrónico del Black Friday"],"Don’t just take our word for it":["No confíe solo en nuestra palabra"],"Make your inbox yours":["Tome posesión de su bandeja de entrada"],"Our story":["Nuestra historia"],"Transfer your data from Google in one click":["Transfiera sus datos de Google con un solo clic"]},"specialoffer:tooltip":{"Access blocked content and browse privately. Includes ${ TOTAL_VPN_SERVERS }+ servers in ${ TOTAL_VPN_COUNTRIES }+ countries, connect up to 10 devices, access worldwide streaming services, malware and ad-blocker, and more.":["Acceda a contenidos bloqueados y navegue de forma privada. Incluye más de ${ TOTAL_VPN_SERVERS } servidores en más de ${ TOTAL_VPN_COUNTRIES } países, se conecta con hasta 10 dispositivos, accede a servicios de transmisión de todo el mundo, bloquea malware y publicidad y mucho más."],"Easily share your calendar with your family, friends or colleagues, and view external calendars.":["Comparta su calendario con familiares, amigos y compañeros fácilmente y consulte calendarios externos."],"Includes support for 1 custom email domain, 10 email addresses, 10 hide-my-email aliases, calendar sharing, and more.":["Incluye compatibilidad con 1 dominio de correo electrónico personalizado, 10 direcciones de correo electrónico, 10 seudónimos de hide-my-email, posibilidad de compartir calendario, etc."],"Includes support for 3 custom email domains, 15 email addresses, unlimited hide-my-email aliases, calendar sharing, and more.":["Incluye compatibilidad con 3 dominios de correo electrónico personalizado, 15 direcciones de correo electrónico, seudónimos ilimitados de hide-my-email, posibilidad de compartir calendario, etc."],"Manage up to 25 calendars, mobile apps, secured with end-to-end encryption, 1-click calendar import from Google, and more.":["Administre hasta 25 calendarios, apps móviles, protegido con cifrado de extremo a extremo, importación de calendario con 1 clic desde Google y más."]},"Status banner":{"Learn more":["Más información"],"Please note that at the moment we are experiencing issues with the ${ issues[0] } service.":["Tenga en cuenta que, en este momento, estamos experimentando problemas con el servicio ${ issues[0] }."],"We are experiencing issues with one or more services at the moment.":["En este momento, tenemos problemas con uno o más servicios."]},"Status Banner":{"At the moment we are experiencing issues with the Proton VPN service":["En este momento, tenemos problemas con el servicio Proton VPN."],"Learn more":["Más información"]},"steps":{"Step":["Paso"]},"suggestions":{"Suggestions":["Sugerencias"]},"Support":{"Sub category":["Subacategoria","Subcategorías"]},"Support article":{"${ readingTime } min":["${ readingTime } minuto","${ readingTime } minutos"],"Category":["Categoría","Categorías"],"Didn’t find what you were looking for?":["¿No encontró lo que buscaba?"],"General contact":["Contacto general"],"Get help":["Obtener ayuda"],"Legal contact":["Contacto legal"],"Media contact":["Contacto para medios"],"Partnerships contact":["Contacto para colaboradores"],"Reading":["Lectura"]},"Support Form Platform option":{"VPN for Android TV":["VPN para Android TV"],"VPN for Apple TV":["VPN para Apple TV"],"VPN for Chromebook":["VPN para Chromebook"]},"Support troubleshooting":{"App version":["Versión de la app"],"Browser":["Navegador"],"Check if this helps":["Compruebe si le sirve"],"Choose a product":["Elija un producto"],"Did this solve your issue?":["¿Le ha resultado útil para resolver el problema?"],"Faster assistance is just a few clicks away":["Solo le separan unos clics de una asistencia más rápida"],"How can we help?":["¿Cómo podemos ayudarle?"],"No, contact support":["No, contactar a soporte"],"Please fill out one field after another":["Complete un campo después de otro"],"Please make your selections":["Realice sus selecciones"],"Proton account":["Cuenta de Proton"],"Proton for Business":["Proton for Business"],"Thank you for your feedback":["Gracias por sus comentarios"],"What can we help with?":["¿En qué podemos ayudarle?"],"Yes":["Sí"]},"support_modal_search_query":{"Search query":["Consulta"]},"support_search_button":{"Search":["Buscar"]},"support_search_i_am_looking_for":{"I'm looking for":["Busco"]},"SupportForm":{"For a faster resolution, please report the issue from the Bridge app: Help > Report a problem.":["Para una resolución más rápida, reporte el problema desde la app Bridge: Ayuda > Reportar un problema."],"Information":["Información"]},"SupportForm:option":{"Account Security":["Seguridad de la cuenta"],"Contacts":["Contactos"],"Custom email domain":["Dominio de correo electrónico personalizado"],"Email delivery and Spam":["Entrega de correo electrónico y spam"],"Encryption":["Cifrado"],"Login and password":["Inicio de sesión y contraseña"],"Merge aliases and accounts":["Combinar alias y cuentas"],"Migrate to Proton":["Migrar a Proton"],"Notifications":["Notificaciones"],"Other":["Otros"],"Plans and billing":["Planes y facturación"],"Proton for Business":["Proton for Business"],"Sign up":["Regístrese"],"Storage":["Almacenamiento"],"Users, addresses, and identities":["Usuarios, direcciones e identidades"]},"SupportForm:optionIntro":{"Select a topic":["Seleccione un tema"]},"Testimonial":{"Awards":["Premios"],"Customers":["Clientes"],"Featured":["Destacados"],"Go to testimonial source":["Ir a la fuente testimonial"],"Open source of award":["Abrir fuente del premio"],"Open source of quote":["Abrir fuente de la cita"],"Reviews":["Reseñas"],"Videos":["Videos"],"Watch on TikTok":["Ver en TikTok"],"Watch on YouTube":["Ver en YouTube"]},"TestimonialCategory":{"Awards":["Premios"],"Customers":["Clientes"],"Featured":["Destacados"],"Media":["Medios"],"Reviews":["Reseñas"],"Videos":["Videos"]},"Text":{"If you need help, check out our ${ supportLink }.":["Si necesita ayuda, consulte nuestra ${ supportLink }."],"The page you’re looking for might have been removed, or it could be an\nold link.":["Es posible que la página que busca haya sido eliminada o que sea un\nenlace antiguo."],"Your question may already have an answer in our knowledge base:":["Puede que haya respuesta a su pregunta en nuestra base de conocimientos:"]},"Title":{"On this page":["En esta página"],"Related articles":["Artículos relacionados"],"Share ${ thisPage }":["Compartir ${ thisPage }"],"Switch to Proton Pass - Contact us":["Cambie a Proton Pass - Contáctenos"],"Thank you!":["¡Gracias!"],"this page":["esta página"]},"tooltip_vpn":{"Access blocked content and browse privately. Includes ${ TOTAL_VPN_SERVERS }+ servers in ${ TOTAL_VPN_COUNTRIES }+ countries, highest VPN speed, ${ TOTAL_VPN_CONNECTIONS } VPN connections, worldwide streaming services, malware and ad-blocker, and more.":["Acceda a contenidos bloqueados y navegue de forma privada. 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How to write a professional email the easy way | Proton
A well-written email can make a strong impression, convey your message effectively, and open the door to new opportunities. However, crafting the right email requires you to follow email etiquette, which is a balance of professionalism, clarity, and respect for the recipient’s time.
In this guide, we’ll show you how to write a professional email, with simple tips and examples for different situations. You’ll also see how Proton Mail’s secure features can improve your email communications.
Tips for how to write a professional email
Check out the following tips and examples for writing a professional email for any industry:
1. Make your subject line clear and relevant
The subject line is the first thing the recipient sees, and it determines whether your email gets opened, skimmed, or overlooked. When writing a business email, make sure the subject line is direct, clear, and relevant. For example, instead of “Project update,” try “Project X update – Phase 2 completed.”
When time-sensitive, you can add urgency by including a ‘call to action’ (CTA), such as “Requesting approval for Project X – Response by Friday.” Aim for a subject line under 10 words, making it easy to read at a glance.
2. Open with a polite greeting
Start with a polite, professional greeting, such as “Dear Ms. Taylor”, and add any title, like “Dear Dr. Taylor”. If you don’t know the recipient’s name, you can use a general greeting like “Dear Hiring Manager,” “Hello Marketing Team,” or simply “Hello.”
3. State your purpose from the start
You should introduce the purpose of your email right away. Here are some good openers based on various contexts:
General inquiry: “I hope this message finds you well. I’m reaching out to ask about…”
Introduction: “My name is John Smith. I’m contacting you to express my interest in…”
Providing information: “I’m writing to give you an update on…”
Follow-up: “I wanted to follow up regarding our previous conversation about…”
Request assistance: “I am seeking your guidance on…”
4. Structure the email body for clarity and readability
The email body should be straightforward, delivering your message without unnecessary fluff. Respect the reader’s time by staying focused, keeping paragraphs short, and sticking to a few key points.
When discussing steps, processes, instructions, or deliverables, use bullet points to make your message clear. If there’s a lot to cover, consider putting the details in a document and attaching it to your email. Or you can use an encrypted cloud service like Proton Drive(nueva ventana) to securely share a link.
If you’re referencing previous conversations or attachments, briefly mention them to give context without lengthy explanations.
5. Use a respectful and positive tone
Tone is key when writing a professional email, especially when addressing decision-makers, potential partners, or customers. You should use formal, clear language and avoid industry jargon that may cause confusion.
When making requests or giving feedback, keep your language polite and positive, showing empathy for the recipient’s needs, priorities, or concerns. For example, you can offer reassurance with “We understand the importance of this deadline, and our team is focused on meeting it.” Or, you can use a collaborative tone to build rapport with “We believe this partnership could be mutually beneficial.”
6. Add a clear ‘call to action’
Make sure to include a CTA in your professional email by clarifying what you’re requesting, so the recipient knows precisely what to do next. Here are some examples:
Requesting a meeting or call: “Please let me know a convenient time to discuss this further.”
Asking for feedback or input: “I would appreciate any feedback you may have on this matter.”
Confirming a timeline: “I look forward to your confirmation on the next steps by [deadline].”
Asking for approval or authorization: “Please confirm if I have your approval to proceed with this approach.”
7. End on a courteous and positive note
The closing statement should courteously wrap up the message to reinforce your professionalism and create a positive connection with the recipient. It often shows appreciation or anticipation for a response. Here are some examples:
Expressing appreciation: “Thank you for your time and your consideration.”
Anticipating a response: “I look forward to your reply and hope we can connect soon.”
Offering further assistance: “Please let me know if I can provide any additional details.”
Looking forward to collaboration: “I look forward to the opportunity to work together and am excited to hear from you.”
Encouraging next steps: “Please feel free to get back to me at your convenience to discuss this further.”
8. Select a sign-off that matches your tone
A business email should end with a professional sign-off that aligns with your relationship’s formality and brand’s tone. Here are some examples:
Formal: “Sincerely,” “Best regards,” and “Respectfully” are suitable for new contacts, high-level executives, or formal communications.
Professional but approachable: “Best,” “Thank you,” or “Kind regards” work well for semi-formal relationships or ongoing partnerships.
9. Provide a detailed signature for follow-up
Include your full signature at the end of a professional email with your full name, job title, company name, and contact information (e.g. phone number, LinkedIn profile) to help the recipient quickly identify you for follow-up and reference.
10. Before you hit send
Minor errors, like typos, incorrect names, or missing attachments, can impact how professional your email seems to the recipient. Even small mistakes can suggest a lack of attention to detail, which may affect your credibility. Here’s how to avoid these pitfalls:
Proofreading: Spend a few minutes reviewing the email for spelling, grammar, and punctuation errors.
Double-check details: Make sure you have spelled the recipient’s name correctly and used the right title. Verify email addresses are correct, especially if sending to multiple recipients, and confirm that any attachments mentioned in the email are actually included.
Final review for tone and flow: Read your email out loud to catch awkward phrasing or unintentional tone. Adjust any clunky wording to make the message smoother and more engaging.
Use Proton Scribe — your own writing assistant
Additionally, you can use the Proton Scribe writing assistant to help you draft and refine your messages securely when writing a professional email.
Built into Proton Mail, Scribe is a writing assistant designed to help you compose and refine emails. You can use it to adjust your tone to suit different audiences and easily shift from friendly to formal language. Scribe can also proofread your emails, catching grammatical errors, typos, or clarity issues.
Beyond making emails look and sound professional, Scribe runs entirely on a privacy-first model. You can operate it locally or via Proton’s secure servers, with all data protected by end-to-end encryption.
Securely write professional emails with Proton Mail
It’s important to know how to write a professional email, but so is choosing a secure, reliable platform to send them. Proton Mail is an encrypted email service that ensures your emails are safely sent, including any confidential information. You can even password-protect your emails and set expiry dates.
Proton Mail uses end-to-end encryption to protect your data, so only you and the recipients can see it — not even Proton has access.
Switching to Proton Mail is a simple process with our Easy Switch feature, which securely imports your emails, calendars, and contacts while keeping them encrypted and protected from trackers.
By choosing Proton Mail, you leave behind ad-based email models and gain a privacy-first platform to protect your data with zero-access and end-to-end encryption.
Do you have an incident response plan to protect your business from financial
and reputational damage? Find out how Proton Pass for Business can help you stay
safe.