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Privacidad por defecto."],"People before profits":["Primero las personas, luego los beneficios"],"Security through transparency":["Seguridad con transparencia"],"The best Proton Mail ${ BLACK_FRIDAY } deals":["Las mejores ofertas de Proton Mail en el ${ BLACK_FRIDAY }"],"The world’s only community- supported email service":["El único servicio de correo electrónico del mundo respaldado por la comunidad"]},"specialoffer:limited":{"${ hours } hour":["${ hours } hora","${ hours } horas"],"${ hoursLeft }, ${ minutesLeft } and ${ secondsLeft } left":["Tiempo restante: ${ hoursLeft }, ${ minutesLeft } y ${ secondsLeft }"],"${ minutes } minute":["${ minutes } minuto","${ minutes } minutos"],"${ seconds } second":["${ seconds } segundo","${ seconds } segundos"],"Limited time offer":["Oferta por tiempo limitado"]},"specialoffer:listitem":{"Create multiple addresses":["Cree múltiples direcciones"],"Hide-my-email aliases":["Seudónimos de hide-my-email"],"Quickly unsubscribe from newsletters":["Cancele suscripciones a boletines rápidamente"],"Use your own domain name":["Use su propio dominio"]},"specialoffer:logos":{"As featured in":["Tal como aparece en"]},"specialoffer:metadescription":{"Get an encrypted email that protects your privacy":["Obtenga un correo electrónico cifrado que protege su privacidad"]},"specialoffer:metatitle":{"Proton Mail Black Friday Sale - Up to 40% off":["Oferta de Black Friday de Proton Mail: hasta un 40% de descuento"]},"specialoffer:newmetadescription":{"Get up to 40% off Proton Mail subscriptions this Black Friday. Find great deals on our secure end-to-end encrypted email plans.":["Aproveche las rebajas de Black Friday y obtenga suscripciones de Proton Mail con hasta un 40 % de descuento. 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In the case of big tech, if you pay nothing, you get used. I quit using Gmail and switched to @ProtonMail":["Obtiene aquello por lo que paga. En el caso de la gran tecnología, cuando uno no paga nada, se acostumbra. Dejé de usar Gmail y cambié a @ProtonMail"]},"specialoffer:time":{"Days":["Días"],"Hours":["Horas"],"Min":["min"]},"specialoffer:title":{"And much more":["Y mucho más"],"Make your inbox yours":["Personalice su bandeja de entrada"],"Safe from trackers":["A salvo de rastreadores"],"Stay organized":["Mantenga el orden"],"Black Friday email deals":["Ofertas en correo electrónico del Black Friday"],"Don’t just take our word for it":["No confíe solo en nuestra palabra"],"Our story":["Nuestra historia"],"Transfer your data from Google in one click":["Transfiera sus datos de Google con un solo clic"]},"specialoffer:tooltip":{"Access blocked content and browse privately. Includes ${ TOTAL_VPN_SERVERS }+ servers in ${ TOTAL_VPN_COUNTRIES }+ countries, connect up to 10 devices, access worldwide streaming services, malware and ad-blocker, and more.":["Acceda a contenidos bloqueados y navegue de forma privada. 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Are security questions terrible for account security? | Proton
What was your first pet’s name? In what city were you born?
We’ve all had to answer these questions to reset a long-forgotten password, but consider how that works. Much of this information is easy to find for others (or easily forgotten by you), making it a poor defense for your most valuable online accounts, personal data, and sensitive information.
Security questions are meant to help reset passwords, reopen locked accounts, and ultimately protect your digital spaces from attacks or breaches, but such safeguarding is widely considered flawed and unreliable(new window).
A massive Yahoo data breach(new window) highlighted the perils of relying on security questions to protect your accounts. The breach exposed the personal data of half a billion million users, including their names, email addresses, phone numbers, and the security questions and answers they used for account recovery.
This article will explore why security questions are actually terrible for your security and what measures you can take to better protect your most sensitive private data.
What are security questions?
When you’re locked out of an account, it’s common to face security questions to regain access or reset passwords. This gatekeeper layer of security is common and used across many platforms, from email and social media to banking and shopping websites.
Answers to questions like “What is your mother’s maiden name?” are supposed to be information only you know or a select few — in theory, the more obscure the answer, the better the security.
However, experts have begun to question the effectiveness(new window) of this security layer due to the vulnerabilities that come with requiring people to remember information that can be forgotten, changed, or discovered by potential attackers digging around on the Internet.
Why security questions are a terrible idea
There are several reasons why leaning on security questions to protect you is a bad idea. It comes down to a pair of unfortunate realities: Potential attackers are more clever than you might think, and there’s more personal information online than you realize.
Here’s a look at why security questions are the weakest link of security measures:
Discoverability: In an age where people manage multiple social media accounts across several platforms, attackers can often find answers to security questions with a little digging into your public-facing profiles. They can build a profile of you based on your posts, exploiting publicly available information to bypass security measures and gain access to your account.
Forgettability: Favorites and life details change over time, often making it difficult for you to recall information at the moment you need to. This greatly diminishes the reliability of security questions as a security tool.
“40% of English-speaking US users have failed to recall their answers to security questions, according to Google,” reported Time(new window). “When the questions are very difficult, such as asking for a person’s frequent flier number, the recall rate drops to 9%.”
Beware of oversharing on social media
By exploring your social media accounts, hackers can often obtain the information you use to reset passwords, particularly the answers to security questions. Make sure to consider anything you share that could contain the following information:
Family names
Date of birth
Location of birth
What school you attended
Pet names
Any address, current or former
Details of your routine
What’s at stake? Your data and privacy
If the answers to your security questions are ever compromised, it can lead to widespread privacy violations.
Identity theft: With access to something like your bank account, it wouldn’t take much work for an attacker to impersonate you, open new accounts, or commit fraud with your stolen identity.
Compromised accounts: If the answers to your security questions are exposed in a data breach, any account tied to the answers of those questions can be in danger, as it’s common for people to recycle the same ones over multiple accounts.
What are better alternative security measures?
Knowing the dangers that could come with traditional security questions, you might consider using more effective – and reliable – authentication methods.
Two-factor authentication (2FA), also known as two-step verification, requires two forms of identification when you log into an account. After you input a username and password, 2FA may have you enter a unique code generated by a mobile authenticator app, plug in a security key, or type in a code sent to your phone.
Here’s a look at the best forms of 2FA:
Security key: Security keys, also known as hardware keys, help prove your identity when you’re logging in to an account, app, or device. This allows you to sign in to your account using a physical key, such as a YubiKey(new window), which resembles a thumb drive. If you choose to use a 2FA key with your Proton Account, for example, you must plug in your key every time you sign in.
Time-based one-time passwords: You can use an authenticator app on your smartphone to generate six-digit passwords that regenerate every 30 seconds to keep codes fresh and make unauthorized access to your accounts difficult for potential attackers. Using TOTP can be inconvenient, however, as it involves entering a code in a short period of time.
What about SMS messages?
Text messages are considered the least secure of 2FA options, as they are vulnerable to SIM-swapping attacks. SMS is unencrypted and insecure, making it easier for hackers to intercept 2FA codes. If there are multiple 2FA methods offered, SMS should be avoided.
Best practices for online security
As cybersecurity threats become more sophisticated and common, it’s important to reassess security practices and the role security questions play in our defense against such attacks. Here are two ways you can enhance your online security right now:
Use email aliases: These let you keep your personal email addresses private. You can use a service, such as SimpleLogin by Proton, to generate distinct email addresses for your various online accounts. That way you can easily revoke an alias tied to a specific account should that account become compromised.
Put your privacy first
You can start by prosecuting your trust in security questions and using alternative tools, such as two-factor authentication and secure email services like Proton Mail to strengthen your defenses.
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