all-in-one privacy solution":["O Proton Unlimited é uma solução única de privacidade"],"Black Friday":["Black Friday"],"No ads. Privacy by default.":["Sem anúncios. Privacidade por padrão."],"People before profits":["Pessoas acima do lucro"],"Security through transparency":["Segurança por meio da transparência"],"The best Proton Mail ${ BLACK_FRIDAY } deals":["As melhores ofertas de ${ BLACK_FRIDAY } do Proton Mail"],"The world’s only community- supported email service":["O único serviço de e-mail do mundo apoiado pela comunidade"]},"specialoffer:limited":{"${ hours } hour":["${ hours } hora","${ hours } horas"],"${ hoursLeft }, ${ minutesLeft } and ${ secondsLeft } left":["${ hoursLeft }, ${ minutesLeft }, e ${ secondsLeft } restantes"],"${ minutes } minute":["${ minutes } minuto","${ minutes } minutos"],"${ seconds } second":["${ seconds } segundo","${ seconds } segundos"],"Limited time offer":["Oferta por tempo limitado"]},"specialoffer:listitem":{"Create multiple addresses":["Crie vários endereços"],"Hide-my-email aliases":["Use aliases do hide-my-email"],"Quickly unsubscribe from newsletters":["Cancele a assinatura de newsletters rapidamente"],"Use your own domain name":["Use seu próprio nome de domínio"]},"specialoffer:logos":{"As featured in":["Destaques"]},"specialoffer:metadescription":{"Get an encrypted email that protects your privacy":["Obtenha um e-mail criptografado que proteja sua privacidade"]},"specialoffer:metatitle":{"Proton Mail Black Friday Sale - Up to 40% off":["Oferta de Black Friday do Proton Mail - Até 40% de desconto"]},"specialoffer:newmetadescription":{"Get up to 40% off Proton Mail subscriptions this Black Friday. Find great deals on our secure end-to-end encrypted email plans.":["Obtenha até 40% de desconto nas assinaturas do Proton Mail nesta Black Friday. Confira ótimas ofertas em nossos planos de e-mail seguro com criptografia de ponta a ponta."]},"specialoffer:newmetatitle":{"Proton Mail Black Friday sale | Up to 40% off secure email":["Oferta de Black Friday do Proton Mail - Até 40% de desconto no e-mail protegido"]},"specialoffer:note":{"* Billed at ${ TOTAL_SUM } for the first year":["* Com o preço de ${ TOTAL_SUM } no primeiro ano"],"*Billed at ${ TOTAL_SUM } for the first 2 years":["*Com o preço de ${ TOTAL_SUM } nos primeiros dois anos"],"30-day money-back guarantee":["Garantia de reembolso de 30 dias"],"Billed at ${ TOTAL_SUM } for the first 2 years":["Com o preço de ${ TOTAL_SUM } nos primeiros dois anos"],"Billed at ${ TOTAL_SUM } for the first year":["Com o preço de ${ TOTAL_SUM } no primeiro ano"],"You save ${ SAVE_SUM }":["Economize ${ SAVE_SUM }"]},"specialoffer:off":{"${ DISCOUNT } off":["-${ DISCOUNT }"],"${ PERCENT_OFF } off":["-${ PERCENT_OFF }"]},"specialoffer:testimonial":{"I love my ProtonMail":["Adoro ProtonMail"],"My favorite email service":["Meu serviço favorito de e-mail"],"Thanks Proton for keeping us all safe in the complicated internet universe.":["Agradecemos ao Proton por nos manter a salvo no complicado universo da internet."],"You get what you pay for. In the case of big tech, if you pay nothing, you get used. I quit using Gmail and switched to @ProtonMail":["Você recebe pelo que paga. No caso das grandes tecnologias, você se acostuma quando não paga nada. Parei de usar o Gmail e troquei para o @ProtonMail"]},"specialoffer:time":{"Days":["Dias"],"Hours":["Horas"],"Min":["Min"]},"specialoffer:title":{"And much more":["E muito mais"],"Make your inbox yours":["Deixe a caixa de entrada do seu jeito"],"Safe from trackers":["A salvo de rastreadores"],"Stay organized":["Mantenha-se organizado"],"Black Friday email deals":["Ofertas de e-mail da Black Friday"],"Don’t just take our word for it":["Não confie apenas em nossa palavra"],"Our story":["Nossa história"],"Transfer your data from Google in one click":["Transfira seus dados do Google com um clique"]},"specialoffer:tooltip":{"Access blocked content and browse privately. Includes ${ TOTAL_SERVERS }+ servers in ${ TOTAL_COUNTRIES }+ countries, connect up to 10 devices, access worldwide streaming services, malware and ad-blocker, and more.":["Acesse conteúdo bloqueado e navegue com privacidade. Inclui ${ TOTAL_SERVERS } servidores em +${ TOTAL_COUNTRIES } países, conecte até 10 dispositivos, acesse serviços de streaming do mundo todo, malware e bloqueador de anúncios e muito mais."],"Easily share your calendar with your family, friends or colleagues, and view external calendars.":["Compartilhe facilmente seus calendários com amigos, familiares ou colegas e visualize calendários externos."],"Includes support for 1 custom email domain, 10 email addresses, 10 hide-my-email aliases, calendar sharing, and more.":["Inclui suporte para 1 domínio de e-mail personalizado, 10 endereços de e-mail, 10 aliases do hide-my-email, compartilhamento de calendário e muito mais."],"Includes support for 3 custom email domains, 15 email addresses, unlimited hide-my-email aliases, calendar sharing, and more.":["Inclui suporte para 3 domínios de e-mail personalizados, 15 endereços de e-mail, aliases ilimitados do hide-my-email, compartilhamento de calendário e muito mais."],"Manage up to 25 calendars, mobile apps, secured with end-to-end encryption, 1-click calendar import from Google, and more.":["Gerencie até 25 calendários, apps para dispositivos móveis, protegidos com criptografia de ponta a ponta, importação de calendário com 1 clique do Google e muito mais."]},"Status Banner":{"At the moment we are experiencing issues with the Proton VPN service":["No momento estamos enfrentando problemas com o serviço Proton VPN"],"Learn more":["Saiba mais"]},"Status banner":{"Learn more":["Saiba mais"],"Please note that at the moment we are experiencing issues with the ${ issues[0] } service.":["No momento, estamos com problemas no serviço ${ issues[0] }."],"We are experiencing issues with one or more services at the moment.":["No momento, estamos com problemas em um ou mais serviços."]},"suggestions":{"Suggestions":["Sugestões"]},"Support":{"Sub category":["Subcategoria","Subcategorias"]},"Support article":{"${ readingTime } min":["${ readingTime } min","${ readingTime } min"],"Category":["Categoria","Categorias"],"Didn’t find what you were looking for?":["Não encontrou o que procura?"],"General contact":["Contato geral"],"Get help":["Obter ajuda"],"Legal contact":["Contato jurídico"],"Media contact":["Contato de mídia"],"Partnerships contact":["Contato de parcerias"],"Reading":["Leitura"]},"Support categories":{"Browse Proton product support":["Navegar pelo suporte a produtos da Proton"]},"Support category":{"There is no article in this category yet.":["Ainda não há nenhum artigo nesta categoria."]},"Support troubleshooting":{"--- Select ---":["--- Selecionar ---"],"App version":["Versão do aplicativo"],"Browser":["Navegador"],"Check if this helps":["Confira se isso ajuda"],"Choose a category for your question":["Escolha uma categoria para sua pergunta"],"Choose a product":["Selecione um produto"],"Did this solve your issue ?":["Isso resolveu seu problema?"],"Faster assistance is just a few clicks away — please make your selections":["Assistência mais rápida está a apenas alguns cliques de distância — faça suas seleções"],"No, contact support":["Não, entrar em contato com o suporte"],"Proton account":["Conta Proton"],"Proton Bridge":["Proton Bridge"],"Proton Calendar":["Proton Calendar"],"Proton Drive":["Proton Drive"],"Proton for Business":["Proton for Business"],"Proton Mail":["Proton Mail"],"Proton Pass":["Proton Pass"],"Proton VPN":["Proton VPN"],"Thank you for your feedback":["Agradecemos pelo feedback"],"Troubleshooting":["Solução de problemas"],"What can we help with ?":["Como podemos ajudar você?"],"Yes":["Sim"]},"support_modal_search_query":{"Search query":["Consulta de pesquisa"]},"support_search_button":{"Search":["Pesquisar"]},"support_search_i_am_looking_for":{"I'm looking for":["Estou procurando"]},"SupportForm":{"For a faster resolution, please report the issue from the Bridge app: Help > Report a problem.":["Para uma resolução mais rápida, informe o problema no aplicativo Bridge: Ajuda > Comunicar um problema."],"Information":["Informações"]},"SupportForm:option":{"Account Security":["Segurança da conta"],"Contacts":["Contatos"],"Custom email domain":["Domínio de e-mail personalizado"],"Email delivery and Spam":["Entrega de e-mail e spam"],"Encryption":["Criptografia"],"Login and password":["Início de sessão e senha"],"Merge aliases and accounts":["Combinar alias e contas"],"Migrate to Proton":["Migrar para a Proton"],"Notifications":["Notificações"],"Other":["Outros"],"Plans and billing":["Planos e faturamento"],"Proton for Business":["Proton for Business"],"Sign up":["Criar conta"],"Storage":["Armazenamento"],"Users, addresses, and identities":["Usuários, endereços e identidades"]},"SupportForm:optionIntro":{"Select a topic":["Selecione um tópico"]},"swiss_baseed_feature":{"Swiss based":["Sediado na Suíça"]},"Testimonial":{"Awards":["Prêmios"],"Customers":["Clientes"],"Featured":["Em destaque"],"Go to testimonial source":["Ir para a página inicial de depoimentos"],"Reviews":["Avaliações"],"Videos":["Vídeos"]},"Text":{"Find the plan that's right for you":["Encontre o plano certo para você"],"If you need help, check out our ${ supportLink }.":["Se precisar de ajuda, confira nossa ${ supportLink }."],"The page you’re looking for might have been removed, or it could be an\nold link.":["É possível que a página que você está procurando tenha sido removida ou seja um\nlink antigo."]},"Title":{"On this page":["Nesta página"],"Related articles":["Artigos relacionados"],"Share ${ thisPage }":["Compartilhar ${ thisPage }"],"Thank you!":["Obrigado!"],"this page":["esta página"]},"Tooltip":{"More information":["Mais informações"]},"tooltip_calendar":{"Create up to 20 custom & shareable encrypted calendars. On top of that, add up to 5 calendars from friends, family, colleagues, and organizations.":["Crie até 20 calendários compartilháveis personalizados e criptografados. Além disso, é possível adicional até 5 calendários de amigos, família, colegas e organizações."]},"tooltip_vpn":{"Access blocked content and browse privately. Includes ${ TOTAL_SERVERS }+ servers in ${ TOTAL_COUNTRIES }+ countries, highest VPN speed, ${ TOTAL_VPN_CONNECTIONS } VPN connections, worldwide streaming services, malware and ad-blocker, and more.":["Acesse conteúdo bloqueado e navegue com privacidade. Inclui mais de ${ TOTAL_SERVERS } servidores em mais de +${ TOTAL_COUNTRIES } países, VPN com a mais alta velocidade, ${ TOTAL_VPN_CONNECTIONS } conexões VPN, serviços de streaming no mundo todo, malware e bloqueador de anúncios e muito mais."],"Access blocked content and browse privately. Includes ${ TOTAL_SERVERS }+ servers in ${ TOTAL_COUNTRIES }+ countries, highest VPN speed, 10 VPN connections, worldwide streaming services, malware and ad-blocker, and more.":["Acesse conteúdo bloqueado e navegue com privacidade. Inclui mais de ${ TOTAL_SERVERS } servidores em mais de +${ TOTAL_COUNTRIES } países, VPN com a mais alta velocidade, 10 conexões VPN, serviços de streaming no mundo todo, malware e bloqueador de anúncios e muito mais."]},"version_history_label":{"Version history":["Histórico de versões"]},"version_history_tooltip":{"Store up to ${ versionHistoryNumber } versions of each file for up to ${ years } years":["Armazene até ${ versionHistoryNumber } versões de cada arquivo por até ${ years } anos"]},"vpn_features_link":{"View VPN plans":["Visualizar planos de VPN"]},"vpn_features_useCase":{"Access blocked content and browse privately":["Acesse conteúdo bloqueado e navegue com privacidade"]}}},"unleashApi":"https://account.proton.me/api"};
// We need to import data (the framework context) from the server
// This Astro feature with define:vars works well but creates an inline script
// So we can't directly import the initFramework helper, we have to store the context
window.frameworkContext = frameworkContext;
})();
Many of you might have noticed that Proton Mail had a brief scheduled downtime last week. That was actually the first step of a major infrastructure upgrade that we have just completed. Thanks to the support from our crowdfunding contributors(new window) and around-the-clock work of our team, Proton Mail today is more secure and reliable than it has ever been, even with the huge number of additional users we have recently invited from the waiting list.
For those users who have been on our waiting list for several months, the wait will soon be over as our new infrastructure will allow us to support almost everybody. We will be inviting nearly everybody over the next month!The reason it has taken us so long to get to this point is because building an email architecture that is secure, scalable, and also reliable is no easy task. In this post, we will be describing some of the work the Proton Mail team has been doing in the past couple months to keep your data safe.
Hardware and Network
Proton Mail’s infrastructure scaling is complicated by the fact that we run our own servers which means we also need to build in redundancy on the hardware and network level which greatly increases the required effort. Fortunately, our team has worked on building and managing large scale systems at CERN(new window) and are able to draw from that experience.
Because Proton Mail’s encryption is zero access and we do not have the ability to read our user’s encrypted data, in some ways, it does not matter where we store encrypted data. However, as we have seen in the past, third parties simply cannot be trusted(new window) to safeguard online privacy and freedom. The ONLY way to ensure the highest level of data security and uptime is to have full control over the server hardware and network. This is why despite the added difficulty and complexity, we go a step beyond and only use hardware that we physically own and control within Switzerland to host Proton Mail.
All of our servers feature fully encrypted disks and we use RAID arrays with high redundancy for our storage. The redundancy even extends to the way we power our servers. Within each datacenter, only half of our servers are connected to a single power unit so a failure of an upstream power unit cannot take all servers offline.
Datacenter Redundancy
While we have excellent redundancy within our main datacenter, to ensure even higher reliability, Proton Mail began to build out in a second datacenter this summer. Today, Proton Mail’s hardware infrastructure is spread out across two datacenters in Switzerland to ensure that a catastrophic disaster at one datacenter will not lead to data loss. In a follow up post, we will talk more about Proton Mail’s datacenters.
Infrastructure Architecture
The diagram below gives a high level overview of Proton Mail’s latest architecture after last week’s upgrade. The overarching design philosophy is to eliminate as many single points of failure as possible in order to make Proton Mail the most reliable encrypted email service ever built.
Load Balancing
As Proton Mail’s userbase grew, we rapidly exceeded the capacity of a single server which made it necessary to load balance across multiple servers. Our load balancing system splits the load among multiple web and mail servers and also provide instantant failover in the event of a web or mail server crash.
Web Servers
All Proton Mail servers (web servers included) exclusively run open source software and are Linux based. Our architecture allows additional web servers to be added without downtime. Furthermore, any individual web servers can be taken offline without impacting users. This gives full redundancy in the event of a web server failure, and also allows us to take machines offline at any time to perform security updates.
Mail Servers
Proton Mail’s mail infrastructure is also fully redundant and any mail server can fail without impacting inbound or outbound mail deliverability. Our mail software architecture also allows us to buffer mail on the mail servers. This means in the event of a database failure, mail servers can save incoming messages until the database servers come back online so a database failure will not lead to the loss of incoming messages.
Database Layer
We use a cluster of database servers to store encrypted user messages. We have multiple SQL servers with automatic failover which allows us to lose SQL servers without system downtime. The data servers are clusterized so that individual data servers can be lost without leading to data loss or downtime.
As an additional layer of security, we have a backup data cluster which replicates from the master cluster in real time so in the event of a catastrophic failure of the primary cluster, we can switch to the backup with minimal data loss.
DNS
For added security against DNS attacks and better control over our domain, Proton Mail also runs our own DNS infrastructure which is distributed between our two datacenters for redundancy. Our DNS root zone is managed by SWITCH(new window) which administers .ch domain names on behalf of the Swiss Federal Office of Communications (OFCOM).
Monitoring
Proton Mail utilizes a sophisticated monitoring system that is also distributed between two datacenters in order to monitor the health of our hardware and also detect for potential network intrusions or abnormalities.
Looking Forward
When Proton Mail was first opened to the public back in May, our architecture at that time was run on just two servers (a primary and a backup) and was rapidly overloaded(new window) by users from around the world. Our current architecture is a huge advancement from that and would not have been possible without many months of hard work from our team and the support of our crowdfunding contributors(new window).
There is still much infrastructure work to be done and we will continue to add improvements on two main fronts. First, we will keep pushing to eliminate single points of failure to reduce the risk of downtime. Secondly, we will work on bringing more components of the internet infrastructure needed to run Proton Mail under our direct control to improve privacy and reliability. We recently took a step in this direction by joining Réseaux IP Européens(new window) NCC and becoming a Local Internet Registry which serves Proton Mail exclusively. As you can see, we are far from done and 2015 will certainly be a busy year!
Secure, seamless communication is the foundation of every business. As more
organizations secure their data with Proton, we’ve dramatically expanded our
ecosystem with new products and services, from our password manager to Dark Web
Monitoring for cr
On the subject of cybersecurity, one term that often comes up is brute force
attack. A brute force attack is any attack that doesn’t rely on finesse, but
instead uses raw computing power to crack security or even the underlying
encryption.
In this a
Section 702 of the Foreign Intelligence Surveillance Act has become notorious as
the legal justification allowing federal agencies like the NSA, CIA, and FBI to
perform warrantless wiretaps, which sweep up the data of hundreds of thousands
of US citi
In response to the growing number of data breaches, Proton Mail offers a feature
to paid subscribers called Dark Web Monitoring. Our system checks if your
credentials or other data have been leaked to illegal marketplaces and alerts
you if so. Often
Your email address is your online identity, and you share it whenever you create
a new account for an online service. While this offers convenience, it also
leaves your identity exposed if hackers manage to breach the services you use.
Data breaches
Our mission at Proton is to help usher in an internet that protects your privacy
by default, secures your data, and gives you the freedom of choice.
Today we’re taking another step in this direction with the launch of our open
source password manage