Proton

How to get started with the Proton Mail desktop app

Lectura
2 minutos
Categoría
Get Started

The Proton Mail desktop app gives you the full Proton Mail and Proton Calendar experience from the convenience of your desktop.

Download the Proton Mail desktop app

Anyone with a paid Proton Mail plan can use the Proton Mail desktop app. If you’re on a free Proton plan, you can try out the desktop app for free during 14 days.

Minimum system requirements:

  • Windows 10
  • macOS 10.15 (Intel) or macOS 11.0 (M1)
  • Ubuntu 20.04 LTS

If you’re already using Proton, you can also download it from the Proton Mail web app:

1. Log in to your account at mail.proton.me(nueva ventana)

2. Click on the Quick Settings button (gear icon)

3. Click the Get the Proton Mail apps button

4. Click the Download button for your platform

Help us improve by providing feedback. From within the Proton Mail desktop app, click on your Profile (your name) → Request a feature.

Request a feature

How to uninstall the Proton Mail desktop app

Windows 10

Go to the Windows Start menu → SettingsAppsInstalled appsApps & featuresProton MailUninstall.

How to uninstall the Proton Mail app on Windows 10

Windows 11

Go to the Windows Start menu → All appsSettingsAppsInstalled appsProton Mail → ⋯ Uninstall.  

How to uninstall the Proton Mail app on Windows 11

macOS

Open the app and go to the menu bar → Proton MailProton Mail Uninstall. This removes all traces of Proton Mail from your computer.

How to uninstall the Proton Mail app on macOS

Frequently asked questions

I can’t open the Proton Mail desktop app after the 1.0.0 update.

If you were already using the beta version of the Proton Mail desktop app, please note that the 1.0.0 update replaced your existing app. You’ll find the updated app in your Start menu or Applications folder under “Proton Mail” instead of “Proton Mail Beta”. You may need to add it back to your desktop or dock.

Is the Proton Mail desktop app available for Linux?

The Proton Mail desktop app is currently available in beta for Linux. You can download the app from the link above. 

Do you recommend using the desktop app, the web app, or Proton Mail Bridge?

We recommend using what you feel is the most convenient for you. Both the web app and the desktop app offer the same complete Proton Mail and Calendar features and protections, and your email and events will always remain synchronized. If you’re unfamiliar with testing beta software, we recommend you use the web app until the Proton Mail desktop app exits beta.

I access Proton Mail from a shared computer. How can I ensure that I remain secure?

We always recommend that you sign out from your account when you finish using Proton Mail. With the desktop app, you can also clear the application cache by going to the Proton Mail menu → Clear application data, or use the included uninstaller to remove all traces of the Proton Mail desktop app.

¿No encontró lo que buscaba?

Contacto generalcontact@proton.me
Contacto para mediosmedia@proton.me
Contacto legallegal@proton.me
Contacto para colaboradorespartners@proton.me