How to manage your Proton subscription
You can upgrade, downgrade, or cancel your Proton subscription anytime.
When you downgrade to another paid plan, any unused time is converted into prorated account credits that are applied automatically to future payments.
If you cancel your subscription and switch to a Proton Free plan, one of the following will happen:
- Your subscription ends immediately, and you receive a refund or prorated credits, or
- Your plan remains active until the end of the current billing period and does not renew.
VPN and Pass plans always follow the second option. Plans for other Proton apps may follow either option, depending on when you subscribed. When you cancel a subscription, the downgrade to the free plan happens after the current billing period ends. Switching to a different plan takes effect immediately. We’re working to move all users to this behavior.
In this guide, we explain:
- How to upgrade your Proton Free plan
- How to upgrade your Proton paid plan
- How to downgrade your Proton plan to another paid plan
- How to cancel a paid Proton subscription
- What to keep in mind when downgrading or canceling
How to upgrade your Proton Free plan
- Go to account.proton.me, log in, and select a Proton app.
- Click Upgrade at the top right.
- On the Select a plan page, you can:
- Select your preferred currency to display prices
- Browse plans under For Individuals, For Families, or For Business
- Toggle between 1 month and 12 months pricing
- Review what each plan includes
- When you’re ready, click Select [plan] to continue.
- Review your subscription and enter your payment details. You can also pay with Bitcoin or cash. Click Pay… or Confirm to complete your purchase.
How to upgrade your Proton paid plan
- Go to account.proton.me, log in, and select a Proton app.
- Navigate to ⚙ (Settings) → All settings → Subscription and select Compare all plans.
- On the Select a plan page, you can:
- Select your preferred currency to display prices
- Browse plans under For Individuals, For Families, or For Business
- Review what each plan includes
- When you’re ready, click Select [plan name] to switch to a different plan, or click Edit subscription to keep your current plan and change the billing period.
- Review your subscription and enter your payment details. Click Pay… or Confirm to complete your purchase.
How to downgrade your Proton plan to another paid plan
- Go to account.proton.me, log in, and select a Proton app.
- Navigate to ⚙ (Settings) → All settings → Subscription and select Compare all plans.
- On the Select a plan page, you can:
- Select your preferred currency to display prices
- Browse plans under For Individuals, For Families, or For Business
- Review what each plan includes
- When you’re ready, click Select [plan name] to switch to a different plan, or click Edit subscription to keep your current plan and change the billing period.
- Review your subscription and enter your payment details. Click Pay… or Confirm to complete your purchase.
How to cancel a paid Proton subscription
- Go to account.proton.me, sign in, and select any Proton service.
- Navigate to ⚙ (Settings) → All settings → Subscription, scroll down to Cancel subscription, and click Continue.
- If you’re sure you want to cancel, click Cancel subscription again to confirm.
What to keep in mind when downgrading or canceling
If your account exceeds the limits of the plan you’re downgraded to, some features may stop working. For example, if you downgraded to the Proton Free plan, and your Mail storage is over the 1 GB limit, you won’t be able to send or receive new emails until you free up space or upgrade again. Learn more about the free plan limits.
If you don’t want to use Proton apps anymore, find out how to delete your Proton Account.