all-in-one privacy solution":["Proton Unlimited est une solution tout-en-un respectueuse de la vie privée"],"Black Friday":["Black Friday"],"No ads. Privacy by default.":["Aucune publicité, le respect de la vie privée comme règle absolue"],"People before profits":["Les individus passent avant les profits"],"Security through transparency":["Notre engagement de transparence"],"The best Proton Mail ${ BLACK_FRIDAY } deals":["Les meilleures offres ${ BLACK_FRIDAY } de Proton Mail"],"The world’s only community- supported email service":[" La seule messagerie au monde soutenue par la communauté"]},"specialoffer:limited":{"${ hours } hour":["${ hours } heure","${ hours } heures"],"${ hoursLeft }, ${ minutesLeft } and ${ secondsLeft } left":["Temps restant : ${ hoursLeft }, ${ minutesLeft }, ${ secondsLeft }"],"${ minutes } minute":["${ minutes } minute","${ minutes } minutes"],"${ seconds } second":["${ seconds } seconde","${ seconds } secondes"],"Limited time offer":["Offre à durée limitée"]},"specialoffer:listitem":{"Create multiple addresses":["Créez plusieurs adresses"],"Hide-my-email aliases":["Alias « hide-my-email »"],"Quickly unsubscribe from newsletters":["Désabonnez-vous rapidement des newsletters"],"Use your own domain name":["Utilisez votre propre nom de domaine"]},"specialoffer:logos":{"As featured in":["Ils en parlent"]},"specialoffer:metadescription":{"Get an encrypted email that protects your privacy":["Choisissez une messagerie électronique chiffrée qui protège votre vie privée"]},"specialoffer:metatitle":{"Proton Mail Black Friday Sale - Up to 40% off":["Offre Proton Mail Black Friday - Jusqu'à 40 % de réduction"]},"specialoffer:newmetadescription":{"Get up to 40% off Proton Mail subscriptions this Black Friday. Find great deals on our secure end-to-end encrypted email plans.":["Obtenez jusqu'à 40 % de réduction sur les abonnements Proton Mail à l'occasion du Black Friday. Profitez d'offres exceptionnelles sur nos abonnements de messagerie électronique sécurisée et chiffrée de bout en bout."]},"specialoffer:newmetatitle":{"Proton Mail Black Friday sale | Up to 40% off secure email":["Offre Black Friday Proton Mail | Jusqu'à 40 % de réduction"]},"specialoffer:note":{"* Billed at ${ TOTAL_SUM } for the first year":["* Facturé ${ TOTAL_SUM } pour la première année"],"*Billed at ${ TOTAL_SUM } for the first 2 years":["*Facturé ${ TOTAL_SUM } pour les 2 premières années"],"30-day money-back guarantee":["Garantie satisfait ou remboursé pendant 30 jours"],"Billed at ${ TOTAL_SUM } for the first 2 years":["Facturé ${ TOTAL_SUM } pour les 2 premières années"],"Billed at ${ TOTAL_SUM } for the first year":["Facturé ${ TOTAL_SUM } pour la première année"],"You save ${ SAVE_SUM }":["Vous économisez ${ SAVE_SUM }"]},"specialoffer:off":{"${ PERCENT_OFF } off":["-${ PERCENT_OFF }"]},"specialoffer:testimonial":{"I love my ProtonMail":["J'adore mon ProtonMail"],"My favorite email service":["Ma messagerie électronique préférée"],"Thanks Proton for keeping us all safe in the complicated internet universe.":["Merci Proton de nous garder en sécurité dans l'univers complexe d'internet."],"You get what you pay for. In the case of big tech, if you pay nothing, you get used. I quit using Gmail and switched to @ProtonMail":["Vous avez ce pour quoi vous payez. Avec les Big Tech, si vous ne payez rien, vous êtes utilisé. J'ai arrêté d'utiliser Gmail et je suis passée @ProtonMail"]},"specialoffer:time":{"Days":["Jours"],"Hours":["Heures"],"Min":["Min"]},"specialoffer:title":{"And much more":["Et aussi"],"Safe from trackers":["À l'abri des traqueurs"],"Stay organized":["Restez organisé(e)"],"Black Friday email deals":["Offres Black Friday pour la messagerie électronique"],"Don’t just take our word for it":["Ce qu'en disent nos utilisateurs"],"Make your inbox yours":["Appropriez-vous totalement votre boîte de réception"],"Our story":["Notre histoire"],"Transfer your data from Google in one click":["Transférez vos données depuis Google en un clic"]},"specialoffer:tooltip":{"Access blocked content and browse privately. Includes ${ TOTAL_VPN_SERVERS }+ servers in ${ TOTAL_VPN_COUNTRIES }+ countries, connect up to 10 devices, access worldwide streaming services, malware and ad-blocker, and more.":["Accédez aux contenus bloqués et naviguez en toute confidentialité. Comprend plus de ${ TOTAL_VPN_SERVERS } serveurs dans plus de ${ TOTAL_VPN_COUNTRIES } pays, la possibilité de connecter jusqu'à 10 appareils, l'accès aux services de streaming dans le monde entier, un bloqueur de logiciels malveillants et de publicités et bien plus encore."],"Easily share your calendar with your family, friends or colleagues, and view external calendars.":["Partagez facilement votre calendrier avec votre famille, vos amis ou collègues et consultez des calendriers externes."],"Includes support for 1 custom email domain, 10 email addresses, 10 hide-my-email aliases, calendar sharing, and more.":["Comprend la prise en charge de 1 domaine de messagerie personnalisé, de 10 adresses e-mail, de 10 alias « hide-my-email », du partage de calendriers et bien d'autres fonctionnalités."],"Includes support for 3 custom email domains, 15 email addresses, unlimited hide-my-email aliases, calendar sharing, and more.":["Comprend la prise en charge de 3 domaines de messagerie personnalisés, de 15 adresses e-mail, d'un nombre illimité d'alias « hide-my-email », du partage de calendriers et bien d'autres fonctionnalités."],"Manage up to 25 calendars, mobile apps, secured with end-to-end encryption, 1-click calendar import from Google, and more.":["Jusqu'à 25 calendriers, des applications mobiles, la sécurité avec le chiffrement de bout en bout, l'importation de calendrier en un clic depuis Google..."]},"Status Banner":{"At the moment we are experiencing issues with the Proton VPN service":["Nous rencontrons actuellement des problèmes avec le service Proton VPN."]},"Status banner":{"Learn more":["En savoir plus"],"Please note that at the moment we are experiencing issues with the ${ issues[0] } service.":["Nous rencontrons actuellement des problèmes avec le service ${ issues[0] }."],"We are experiencing issues with one or more services at the moment.":["Nous rencontrons actuellement des problèmes avec un ou plusieurs services."]},"steps":{"Step":["Étape"]},"suggestions":{"Suggestions":["Suggestions"]},"Support":{"Sub category":["Sous-catégorie","Sous-catégories"]},"Support article":{"${ readingTime } min":["${ readingTime } minute","${ readingTime } minutes"],"Category":["Catégorie","Catégories"],"Didn’t find what you were looking for?":["Vous ne trouvez pas ce que vous cherchez ?"],"General contact":["Contact - Général"],"Get help":["Obtenir de l'aide"],"Legal contact":["Contact - Juridique"],"Media contact":["Contact - Média"],"Partnerships contact":["Contact - Partenariats"],"Reading":["Lecture"]},"Support Form Platform option":{"VPN for Android TV":["VPN pour Android TV"],"VPN for Apple TV":["VPN pour Apple TV"],"VPN for Chromebook":["VPN pour Chromebook"]},"Support troubleshooting":{"App version":["Version de l'application"],"Browser":["Navigateur"],"Check if this helps":["Vérifiez si cela vous aide."],"Choose a product":["Choisir un produit"],"Did this solve your issue?":["Cela a-t-il résolu votre problème ?"],"Faster assistance is just a few clicks away":["Quelques clics suffisent pour obtenir une assistance plus rapide"],"How can we help?":["Comment pouvons-nous vous aider ?"],"No, contact support":["Non, contacter le support"],"Please fill out one field after another":["Veuillez remplir les champs l'un après l'autre"],"Please make your selections":["Veuillez faire vos sélections"],"Proton account":["Compte Proton"],"Proton for Business":["Proton for Business"],"Thank you for your feedback":["Nous vous remercions pour votre commentaire."],"What can we help with?":["En quoi pouvons-nous vous aider ?"],"Yes":["Oui"]},"support_modal_search_query":{"Search query":["Recherche"]},"support_search_button":{"Search":["Rechercher"]},"support_search_i_am_looking_for":{"I'm looking for":["Je recherche des informations sur..."]},"SupportForm":{"For a faster resolution, please report the issue from the Bridge app: Help > Report a problem.":["Pour que le problème soit résolu plus rapidement, vous pouvez le signaler à partir de l'application Bridge : Aide > Signaler un bug."],"Information":["Informations"]},"SupportForm:option":{"Account Security":["Sécurité du compte"],"Contacts":["Contacts"],"Custom email domain":["Domaine de messagerie personnalisé"],"Email delivery and Spam":["Distribution des messages et indésirables/spam"],"Encryption":["Chiffrement"],"Login and password":["Identifiant et mot de passe"],"Merge aliases and accounts":["Fusion des alias et des comptes"],"Migrate to Proton":["Migration vers Proton"],"Notifications":["Notifications"],"Other":["Autre"],"Plans and billing":["Abonnements et facturation"],"Proton for Business":["Proton for Business"],"Sign up":["Inscription"],"Storage":["Espace de stockage"],"Users, addresses, and identities":["Utilisateurs, adresses et identités"]},"SupportForm:optionIntro":{"Select a topic":["Choisissez un sujet"]},"Testimonial":{"Awards":["Récompenses"],"Customers":["Clients"],"Featured":["Ils en parlent"],"Go to testimonial source":["Accéder aux commentaires"],"Open source of award":["Voir l'information originale concernant ce prix"],"Open source of quote":["Voir l'information originale concernant cette citation"],"Reviews":["Avis"],"Videos":["Vidéos"],"Watch on TikTok":["Regarder sur TikTok"],"Watch on YouTube":["Regarder sur YouTube"]},"TestimonialCategory":{"Awards":["Récompenses"],"Customers":["Clients"],"Featured":["Ils en parlent"],"Media":["Média"],"Reviews":["Avis"],"Videos":["Des vidéos"]},"Text":{"If you need help, check out our ${ supportLink }.":["Si vous avez besoin d'aide, consultez notre ${ supportLink }."],"The page you’re looking for might have been removed, or it could be an\nold link.":["La page recherchée a peut-être été retirée ou le lien utilisé n'est plus valide."],"Your question may already have an answer in our knowledge base:":["La réponse à votre question se trouve peut-être déjà dans notre base de connaissances :"]},"Title":{"On this page":["Sur cette page"],"Page not found":["Page introuvable"],"Related articles":["Articles similaires"],"Share ${ thisPage }":["Partagez ${ thisPage }"],"Switch to Proton Pass - Contact us":["Passez à Proton Pass - Contactez-nous"],"Thank you!":["Merci !"],"this page":["cette page"]},"tooltip_vpn":{"Access blocked content and browse privately. Includes ${ TOTAL_VPN_SERVERS }+ servers in ${ TOTAL_VPN_COUNTRIES }+ countries, highest VPN speed, ${ TOTAL_VPN_CONNECTIONS } VPN connections, worldwide streaming services, malware and ad-blocker, and more.":["Accédez aux contenus bloqués et naviguez en toute confidentialité. 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How to write a professional email the easy way | Proton
A well-written email can make a strong impression, convey your message effectively, and open the door to new opportunities. However, crafting the right email requires you to follow email etiquette, which is a balance of professionalism, clarity, and respect for the recipient’s time.
In this guide, we’ll show you how to write a professional email, with simple tips and examples for different situations. You’ll also see how Proton Mail’s secure features can improve your email communications.
Tips for how to write a professional email
Check out the following tips and examples for writing a professional email for any industry:
1. Make your subject line clear and relevant
The subject line is the first thing the recipient sees, and it determines whether your email gets opened, skimmed, or overlooked. When writing a business email, make sure the subject line is direct, clear, and relevant. For example, instead of “Project update,” try “Project X update – Phase 2 completed.”
When time-sensitive, you can add urgency by including a ‘call to action’ (CTA), such as “Requesting approval for Project X – Response by Friday.” Aim for a subject line under 10 words, making it easy to read at a glance.
2. Open with a polite greeting
Start with a polite, professional greeting, such as “Dear Ms. Taylor”, and add any title, like “Dear Dr. Taylor”. If you don’t know the recipient’s name, you can use a general greeting like “Dear Hiring Manager,” “Hello Marketing Team,” or simply “Hello.”
3. State your purpose from the start
You should introduce the purpose of your email right away. Here are some good openers based on various contexts:
General inquiry: “I hope this message finds you well. I’m reaching out to ask about…”
Introduction: “My name is John Smith. I’m contacting you to express my interest in…”
Providing information: “I’m writing to give you an update on…”
Follow-up: “I wanted to follow up regarding our previous conversation about…”
Request assistance: “I am seeking your guidance on…”
4. Structure the email body for clarity and readability
The email body should be straightforward, delivering your message without unnecessary fluff. Respect the reader’s time by staying focused, keeping paragraphs short, and sticking to a few key points.
When discussing steps, processes, instructions, or deliverables, use bullet points to make your message clear. If there’s a lot to cover, consider putting the details in a document and attaching it to your email. Or you can use an encrypted cloud service like Proton Drive(nouvelle fenêtre) to securely share a link.
If you’re referencing previous conversations or attachments, briefly mention them to give context without lengthy explanations.
5. Use a respectful and positive tone
Tone is key when writing a professional email, especially when addressing decision-makers, potential partners, or customers. You should use formal, clear language and avoid industry jargon that may cause confusion.
When making requests or giving feedback, keep your language polite and positive, showing empathy for the recipient’s needs, priorities, or concerns. For example, you can offer reassurance with “We understand the importance of this deadline, and our team is focused on meeting it.” Or, you can use a collaborative tone to build rapport with “We believe this partnership could be mutually beneficial.”
6. Add a clear ‘call to action’
Make sure to include a CTA in your professional email by clarifying what you’re requesting, so the recipient knows precisely what to do next. Here are some examples:
Requesting a meeting or call: “Please let me know a convenient time to discuss this further.”
Asking for feedback or input: “I would appreciate any feedback you may have on this matter.”
Confirming a timeline: “I look forward to your confirmation on the next steps by [deadline].”
Asking for approval or authorization: “Please confirm if I have your approval to proceed with this approach.”
7. End on a courteous and positive note
The closing statement should courteously wrap up the message to reinforce your professionalism and create a positive connection with the recipient. It often shows appreciation or anticipation for a response. Here are some examples:
Expressing appreciation: “Thank you for your time and your consideration.”
Anticipating a response: “I look forward to your reply and hope we can connect soon.”
Offering further assistance: “Please let me know if I can provide any additional details.”
Looking forward to collaboration: “I look forward to the opportunity to work together and am excited to hear from you.”
Encouraging next steps: “Please feel free to get back to me at your convenience to discuss this further.”
8. Select a sign-off that matches your tone
A business email should end with a professional sign-off that aligns with your relationship’s formality and brand’s tone. Here are some examples:
Formal: “Sincerely,” “Best regards,” and “Respectfully” are suitable for new contacts, high-level executives, or formal communications.
Professional but approachable: “Best,” “Thank you,” or “Kind regards” work well for semi-formal relationships or ongoing partnerships.
9. Provide a detailed signature for follow-up
Include your full signature at the end of a professional email with your full name, job title, company name, and contact information (e.g. phone number, LinkedIn profile) to help the recipient quickly identify you for follow-up and reference.
10. Before you hit send
Minor errors, like typos, incorrect names, or missing attachments, can impact how professional your email seems to the recipient. Even small mistakes can suggest a lack of attention to detail, which may affect your credibility. Here’s how to avoid these pitfalls:
Proofreading: Spend a few minutes reviewing the email for spelling, grammar, and punctuation errors.
Double-check details: Make sure you have spelled the recipient’s name correctly and used the right title. Verify email addresses are correct, especially if sending to multiple recipients, and confirm that any attachments mentioned in the email are actually included.
Final review for tone and flow: Read your email out loud to catch awkward phrasing or unintentional tone. Adjust any clunky wording to make the message smoother and more engaging.
Use Proton Scribe — your own writing assistant
Additionally, you can use the Proton Scribe writing assistant to help you draft and refine your messages securely when writing a professional email.
Built into Proton Mail, Scribe is a writing assistant designed to help you compose and refine emails. You can use it to adjust your tone to suit different audiences and easily shift from friendly to formal language. Scribe can also proofread your emails, catching grammatical errors, typos, or clarity issues.
Beyond making emails look and sound professional, Scribe runs entirely on a privacy-first model. You can operate it locally or via Proton’s secure servers, with all data protected by end-to-end encryption.
Securely write professional emails with Proton Mail
It’s important to know how to write a professional email, but so is choosing a secure, reliable platform to send them. Proton Mail is an encrypted email service that ensures your emails are safely sent, including any confidential information. You can even password-protect your emails and set expiry dates.
Proton Mail uses end-to-end encryption to protect your data, so only you and the recipients can see it — not even Proton has access.
Switching to Proton Mail is a simple process with our Easy Switch feature, which securely imports your emails, calendars, and contacts while keeping them encrypted and protected from trackers.
By choosing Proton Mail, you leave behind ad-based email models and gain a privacy-first platform to protect your data with zero-access and end-to-end encryption.
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