all-in-one privacy solution":["Proton Unlimited is een all-in-one privacy-oplossing"],"Black Friday":["Black Friday"],"No ads. Privacy by default.":["Geen advertenties. Standaard privacy."],"People before profits":["Mensen vóór winst"],"Security through transparency":["Veiligheid door openheid"],"The best Proton Mail ${ BLACK_FRIDAY } deals":["De beste ${ BLACK_FRIDAY }-deals voor Proton Mail"],"The world’s only community- supported email service":["'s Werelds enige door de community ondersteunde e-mailservice"]},"specialoffer:limited":{"${ hours } hour":["${ hours } uur","${ hours } uur"],"${ hoursLeft }, ${ minutesLeft } and ${ secondsLeft } left":["Nog ${ hoursLeft }, ${ minutesLeft } en ${ secondsLeft } resterend"],"${ minutes } minute":["${ minutes } minuut","${ minutes } minuten"],"${ seconds } second":["${ seconds } seconde","${ seconds } seconden"],"Limited time offer":["Aanbieding beperkt geldig"]},"specialoffer:listitem":{"Create multiple addresses":["Maak meerdere e-mailadressen aan"],"Hide-my-email aliases":["Hide-my-email-aliassen"],"Quickly unsubscribe from newsletters":["Meld u eenvoudig af voor nieuwsbrieven"],"Use your own domain name":["Gebruik uw eigen domeinnaam"]},"specialoffer:logos":{"As featured in":["Zoals te lezen in"]},"specialoffer:metadescription":{"Get an encrypted email that protects your privacy":["Kies voor beveiligde e-mail die uw privacy beschermt"]},"specialoffer:metatitle":{"Proton Mail Black Friday Sale - Up to 40% off":["Proton Mail Black Friday Sale - Tot 40% korting"]},"specialoffer:newmetadescription":{"Get up to 40% off Proton Mail subscriptions this Black Friday. Find great deals on our secure end-to-end encrypted email plans.":["Profiteer tijdens Black Friday van wel 40% korting op Proton Mail-abonnementen. Bekijk geweldige aanbiedingen voor onze veilige, end-to-end versleutelde e-mailabonnementen."]},"specialoffer:newmetatitle":{"Proton Mail Black Friday sale | Up to 40% off secure email":["Proton Mail Black Friday Sale | Tot 40% korting op veilige e-mail"]},"specialoffer:note":{"* Billed at ${ TOTAL_SUM } for the first year":["*U betaalt ${ TOTAL_SUM } voor het eerste jaar"],"*Billed at ${ TOTAL_SUM } for the first 2 years":["*U betaalt ${ TOTAL_SUM } voor de eerste 2 jaar"],"30-day money-back guarantee":["30 dagen niet-goed-geld-terug-garantie"],"Billed at ${ TOTAL_SUM } for the first 2 years":["U betaalt ${ TOTAL_SUM } voor de eerste 2 jaar"],"Billed at ${ TOTAL_SUM } for the first year":["U betaalt ${ TOTAL_SUM } voor het eerste jaar"],"You save ${ SAVE_SUM }":["U bespaart ${ SAVE_SUM }"]},"specialoffer:off":{"${ PERCENT_OFF } off":["−${ PERCENT_OFF }"]},"specialoffer:testimonial":{"I love my ProtonMail":["Ik ben fan van ProtonMail"],"My favorite email service":["Mijn favoriete e-mailservice"],"Thanks Proton for keeping us all safe in the complicated internet universe.":["Proton houdt ons allemaal veilig in het complexe internetuniversum."],"You get what you pay for. In the case of big tech, if you pay nothing, you get used. I quit using Gmail and switched to @ProtonMail":["Je krijgt waarvoor je betaalt. In het geval van Big Tech betekent 'gratis' dat je wordt gebruikt. Ik ben gestopt met Gmail en overgestapt op @ProtonMail"]},"specialoffer:time":{"Days":["Dagen"],"Hours":["Uur"],"Min":["Min"]},"specialoffer:title":{"And much more":["En nog veel meer"],"Safe from trackers":["Beschermd tegen trackers"],"Stay organized":["Blijf georganiseerd"],"Black Friday email deals":["Black Friday-deals voor e-mail"],"Don’t just take our word for it":["U hoeft ons niet te geloven"],"Make your inbox yours":["Maak uw inbox van u"],"Our story":["Ons verhaal"],"Transfer your data from Google in one click":["Zet uw gegevens van Google over met één klik"]},"specialoffer:tooltip":{"Access blocked content and browse privately. Includes ${ TOTAL_VPN_SERVERS }+ servers in ${ TOTAL_VPN_COUNTRIES }+ countries, connect up to 10 devices, access worldwide streaming services, malware and ad-blocker, and more.":["Bekijk geblokkeerde inhoud en surf privé. Met ${ TOTAL_VPN_SERVERS }+ servers in meer dan ${ TOTAL_VPN_COUNTRIES } landen, verbinding met maximaal 10 apparaten, wereldwijd toegang tot streamingdiensten, malware- en advertentieblokkering, en meer."],"Easily share your calendar with your family, friends or colleagues, and view external calendars.":["Deel uw agenda eenvoudig met uw familie, vrienden of collega's, en bekijk externe agenda's."],"Includes support for 1 custom email domain, 10 email addresses, 10 hide-my-email aliases, calendar sharing, and more.":["Ondersteuning voor 1 aangepast e-maildomein, 10 e-mailadressen, 10 hide-my-email-aliassen, gedeelde agenda's en meer."],"Includes support for 3 custom email domains, 15 email addresses, unlimited hide-my-email aliases, calendar sharing, and more.":["Ondersteuning voor 3 aangepaste e-maildomeinen, 15 e-mailadressen, onbeperkt hide-my-email-aliassen, gedeelde agenda's en meer."],"Manage up to 25 calendars, mobile apps, secured with end-to-end encryption, 1-click calendar import from Google, and more.":["Beheer tot 25 agenda's, mobiele apps, beveiligd met end-to-end versleuteling, agenda's van Google importeren met 1 klik, en meer."]},"Status banner":{"Learn more":["Meer informatie"],"Please note that at the moment we are experiencing issues with the ${ issues[0] } service.":["We ondervinden op dit moment problemen met de ${ issues[0] }service."],"We are experiencing issues with one or more services at the moment.":["We ondervinden momenteel problemen met een of meer services."]},"Status Banner":{"At the moment we are experiencing issues with the Proton VPN service":["Momenteel werkt de dienst van Proton VPN niet naar behoren"],"Learn more":["Meer informatie"]},"steps":{"Step":["Stap"]},"suggestions":{"Suggestions":["Suggesties"]},"Support":{"Sub category":["Subcategorie","Subcategorieën"]},"Support article":{"${ readingTime } min":["${ readingTime } min","${ readingTime } min"],"Category":["Categorie","Categorieën"],"Didn’t find what you were looking for?":["Niet gevonden wat u zocht?"],"General contact":["Algemene contactgegevens"],"Get help":["Krijg hulp"],"Legal contact":["Contactgegevens voor juridische zaken"],"Media contact":["Contactgegevens voor media"],"Partnerships contact":["Contactgegevens voor partnerschappen"],"Reading":["Lezen"]},"Support Form Platform option":{"VPN for Android TV":["VPN voor Android TV"],"VPN for Chromebook":["VPN voor Chromebook"]},"Support troubleshooting":{"App version":["App-versie"],"Browser":["Browser"],"Check if this helps":["Kijk of dit helpt"],"Choose a product":["Kies een product"],"Did this solve your issue?":["Heeft dit uw probleem opgelost?"],"Faster assistance is just a few clicks away":["Snellere hulp is met een paar klikken geregeld"],"How can we help?":["Hoe kunnen we helpen?"],"No, contact support":["Nee, contact opnemen met ondersteuning"],"Please fill out one field after another":["Vul de velden achter elkaar in"],"Please make your selections":["Maak een keuze"],"Proton account":["Proton-account"],"Proton for Business":["Proton for Business"],"Thank you for your feedback":["Bedankt voor uw feedback"],"What can we help with?":["Waar kunnen we mee helpen?"],"Yes":["Ja"]},"support_modal_search_query":{"Search query":["Zoekopdracht"]},"support_search_button":{"Search":["Zoeken"]},"support_search_i_am_looking_for":{"I'm looking for":["Ik ben op zoek naar"]},"SupportForm":{"For a faster resolution, please report the issue from the Bridge app: Help > Report a problem.":["Om problemen sneller op te lossen, meldt u het via de Bridge-app: Help > Een probleem melden."],"Information":["Informatie"]},"SupportForm:option":{"Account Security":["Accountbeveiliging"],"Contacts":["Contactpersonen"],"Custom email domain":["Aangepast e-maildomein"],"Email delivery and Spam":["E-maillevering en spam"],"Encryption":["Versleuteling"],"Login and password":["Inlognaam en wachtwoord"],"Merge aliases and accounts":["Aliassen en accounts samenvoegen"],"Migrate to Proton":["Migreren naar Proton"],"Notifications":["Meldingen"],"Other":["Overig"],"Plans and billing":["Abonnementen en facturering"],"Proton for Business":["Proton for Business"],"Sign up":["Inschrijven"],"Storage":["Opslag"],"Users, addresses, and identities":["Gebruikers, adressen en identiteiten"]},"SupportForm:optionIntro":{"Select a topic":["Kies een onderwerp"]},"swiss_baseed_feature":{"Swiss based":["Gevestigd in Zwitserland"]},"Testimonial":{"Awards":["Awards"],"Customers":["Klanten"],"Featured":["Featured"],"Go to testimonial source":["Naar bron van testimonial"],"Open source of award":["Bron van award openen"],"Open source of quote":["Bron van citaat openen"],"Reviews":["Reviews"],"Videos":["Video's"],"Watch on TikTok":["Bekijken op TikTok"],"Watch on YouTube":["Bekijken op YouTube"]},"TestimonialCategory":{"Awards":["Awards"],"Customers":["Klanten"],"Featured":["Featured"],"Media":["Media"],"Reviews":["Reviews"],"Videos":["Video's"]},"Text":{"If you need help, check out our ${ supportLink }.":["Bekijk onze ${ supportLink } als u hulp nodig hebt."],"The page you’re looking for might have been removed, or it could be an\nold link.":["De pagina waarnaar u op zoek bent, is mogelijk verwijderd, of u gebruikt een oude koppeling."],"Your question may already have an answer in our knowledge base:":["Uw vraag is mogelijk al beantwoord in onze kennisbank:"]},"Title":{"On this page":["Op deze pagina"],"Related articles":["Gerelateerde artikelen"],"Share ${ thisPage }":["${ thisPage } delen"],"Switch to Proton Pass - Contact us":["Stap over op Proton Pass - Neem contact met ons op"],"Thank you!":["Bedankt!"],"this page":["deze pagina"]},"Tooltip":{"More information":["Meer informatie"]},"tooltip_vpn":{"Access blocked content and browse privately. Includes ${ TOTAL_VPN_SERVERS }+ servers in ${ TOTAL_VPN_COUNTRIES }+ countries, highest VPN speed, ${ TOTAL_VPN_CONNECTIONS } VPN connections, worldwide streaming services, malware and ad-blocker, and more.":["Bekijk geblokkeerde inhoud en surf privé. Met meer dan ${ TOTAL_VPN_SERVERS } servers in meer dan ${ TOTAL_VPN_COUNTRIES } landen, de hoogste VPN-snelheid, ${ TOTAL_VPN_CONNECTIONS } VPN-verbindingen, wereldwijde streamingdiensten, malware- en advertentieblokkering, en meer."]},"vpn_servers":{"Get Proton VPN Plus":["Neem Proton VPN Plus"]},"wallet_signup_2024:Action":{"Get Proton Wallet":["Kies Proton Wallet"]},"wallet_signup_2024:Homepage hero product link title":{"Wallet":["Wallet"]},"wallet_signup_2024:Homepage product navigation bar":{"Wallet":["Wallet"]},"wallet_signup_2024:menu item":{"Bitcoin guide":["Bitcoin-gids"],"Proton Wallet news":["Proton Wallet-nieuws"],"Proton Wallet support":["Ondersteuning voor Proton Wallet"]},"wallet_signup_2024:Pricing":{"Includes everything in Proton Unlimited and":["Omvat alles van Proton Unlimited en"],"Limited availability":["Beperkte beschikbaarheid"],"The easiest way to securely own, send, and receive Bitcoin":["De eenvoudigste manier om Bitcoin veilig te bewaren, versturen en ontvangen"]},"wallet_signup_2024:ProductRange":{"Discover Proton Wallet":["Ontdek Proton Wallet"],"Store and transact Bitcoin privately with an encrypted self-custody wallet.":["Bewaar en verhandel Bitcoin privé met een versleutelde zelfbeheerde portemonnee."]},"wallet_signup_2024:wallet bitcoin":{"Learn about Bitcoin, the Internet's value network.":["Meer informatie over Bitcoin, het valutanetwerk van het internet."]},"wallet_signup_2024:wallet overview":{"Ensure you're always in control of your Bitcoin.":["Zorg dat u altijd de controle heeft over uw Bitcoins."]},"wallet_signup_2024:wallet security":{"The encrypted, open-source wallet that puts you in control.":["De versleutelde, open-source portemonnee waarvan u de baas bent."]}}},"base":"blog","cdn":{"enabledForAssets":true,"enabledForImages":true,"url":"https://pmecdn.protonweb.com/"},"unleashApi":"https://account.proton.me/api"};
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Privacy isn’t free. Here’s why that’s a good thing. | Proton
Every once in a while, we are asked the question, why should I pay for Proton Mail when I can use Gmail for free? Or why should I pay for Proton Mail when there are cheaper email services available? This is actually a good question worthy of a deeper discussion.
Google isn’t actually free
First, it’s important to point out that services such as Google aren’t free. While it’s true that you do not pay with cash every month, you pay with something far more precious: your personal data. From your location history to health records to the way you scroll through a website, your personal data makes up a complete profile that detects even your most secret wishes. This profile can then be used to influence the way you think and shop.
There is no shortage of privacy scandals to help underline the real cost of an ad-based business model. From the hack of Yahoo that exposed the personal information, including the real names, dates of birth, and telephone numbers, of 3 billion users, to Cambridge Analytica’s collection of personal data from millions of Facebook users, the consequences of having this personal data collected and then exposed have been massive. We’ve even seen how it can be used to manipulate election results(nieuw venster). The chase for profits generally comes at the expense of users, who have little or no say in how companies use their data. And while companies sell your data for several dollars per month per user(nieuw venster), the loss of control over personal information, the imposition of government and corporate surveillance, and the erosion of the democratic process are the real hidden costs.
Proton’s business model puts users first
While Proton Mail also provides free email accounts, we do not sell your personal information to advertisers or scan your inbox for clues about your interests and habits. We avoid this by financing our business through paid plans that include additional features and customer support. Paid plans are our only source of revenue. Users who subscribe to paid plans can access extra features such as more storage space, multiple email addresses, auto-responder, and more labels and filters.
And that’s it. We don’t sell ads. We don’t sell your data in any way. Because of our end-to-end encryption and zero-access encryption(nieuw venster), we can’t scan your inbox.
So how does Proton Mail make money?
We only make money if you decide to upgrade. By aligning our financial incentives with your needs, it is never difficult for us to do what’s right for our community. Because you pay us specifically to protect your personal data, we are highly incentivized not to betray your trust.
At Proton, our product is privacy itself. We don’t just refuse to sell your data to third parties, such as advertisers, we don’t have access to it because of our encryption. We don’t ask for any personal details to create an account, and we give users several privacy-conscious payment options(nieuw venster), including Bitcoin and cash.
Strong privacy protection is expensive
With your support, we invest heavily in activities that keep your data secure, improve our product, and make Proton Mail sustainable in the long term. Here are just some of the expenses associated with running our service:
Swiss infrastructure
We run all our own data centers and networks inside Switzerland because of the country’s strong privacy laws (outside the 14 Eyes surveillance network(nieuw venster)), highly qualified workforce, and robust physical Internet infrastructure. We purchase all our servers rather than rent them for security reasons, and we employ a 24/7 infrastructure operations team to ensure we meet our 99.95% uptime guarantee. We also run 24/7 DDoS protection.
Human capital
Proton Mail employs specialists from around the world who work to make sure your emails are safe, our community is cared for, and our company is moving toward our vision of a better Internet. We employ highly qualified engineers, cryptographers, communications specialists, and customer support staff. We also make massive investments into anti-abuse, anti-spam, and anti-phishing capabilities, which help ensure user safety. Additionally, we have a fully staffed mail deliverability team that ensures that your emails are always delivered to the intended recipient and not accidentally sent to spam or lost.
Our support team is staffed seven days a week and during nights and weekends. If you have an issue, a real human will get back to you. Furthermore, we also have an in-house legal team to provide legal protection for Proton users. As detailed in our Transparency Report(nieuw venster), we rigorously screen and scrutinize all law enforcement requests. Our legal department does not accept all requests, and we routinely go to court to fight requests which we feel are unwarranted, excessively broad, or simply erroneous. Choosing to defy court orders in certain cases also requires us to set aside funds to pay for potential fines. While extensive, these expenses are necessary to provide the highest level of protection to Proton users.
Security
Many Proton Mail users have heightened security needs. And because we have high-profile users, our service is sometimes targeted in state-sponsored cyberattacks. We must invest heavily to ensure our system architecture is capable of fending off such attacks. Some examples of this rigor include:
These security features are largely unique to Proton. While often not visible to the user, they offer a much higher level of security than similar services.
Building a better internet
We’re not just creating an email service. We’re creating the world we want to live in. That means supporting millions of free users who cannot or choose not to pay for Proton Mail. When more people use Proton Mail, more emails are end-to-end encrypted by default, which improves privacy for everyone, including paying users.
We are strongly committed to ensuring interoperability and strengthening not just Proton, but the privacy ecosystem as a whole. So we also spend a significant amount of money maintaining widely used open source cryptographic libraries (such as OpenPGPjs(nieuw venster) and GopenPGP(nieuw venster)), funding independent news organizations in authoritarian countries (such as Charter’97(nieuw venster)), or supporting organizations we believe in(nieuw venster). This spending doesn’t directly contribute to features, but we view it as a part of our responsibility to society.
The Proton community is changing the world
We believe the business model of the Internet must change in order to defend the rights of people online. More and more people are taking back their digital freedom and embracing an Internet that respects them. We have a huge amount of appreciation for those who choose to pay for Proton. You are leading this transition to a better Internet.
It is only together with the community that we can achieve what we have set out to do, and although it is taking longer than most of us would like, we are slowly but surely getting there with your support.
Proton Mail and Proton VPN are funded by community contributions. If you would like to support our development efforts, you can upgrade to a paid plan(nieuw venster). Thank you for your support.
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