all-in-one privacy solution":["Proton Unlimited is een all-in-one privacy-oplossing"],"Black Friday":["Black Friday"],"No ads. Privacy by default.":["Geen advertenties. Standaard privacy."],"People before profits":["Mensen vóór winst"],"Security through transparency":["Veiligheid door openheid"],"The best Proton Mail ${ BLACK_FRIDAY } deals":["De beste ${ BLACK_FRIDAY }-deals voor Proton Mail"],"The world’s only community- supported email service":["'s Werelds enige door de community ondersteunde e-mailservice"]},"specialoffer:limited":{"${ hours } hour":["${ hours } uur","${ hours } uur"],"${ hoursLeft }, ${ minutesLeft } and ${ secondsLeft } left":["Nog ${ hoursLeft }, ${ minutesLeft } en ${ secondsLeft } resterend"],"${ minutes } minute":["${ minutes } minuut","${ minutes } minuten"],"${ seconds } second":["${ seconds } seconde","${ seconds } seconden"],"Limited time offer":["Aanbieding beperkt geldig"]},"specialoffer:listitem":{"Create multiple addresses":["Maak meerdere e-mailadressen aan"],"Hide-my-email aliases":["Hide-my-email-aliassen"],"Quickly unsubscribe from newsletters":["Meld u eenvoudig af voor nieuwsbrieven"],"Use your own domain name":["Gebruik uw eigen domeinnaam"]},"specialoffer:logos":{"As featured in":["Zoals te lezen in"]},"specialoffer:metadescription":{"Get an encrypted email that protects your privacy":["Kies voor beveiligde e-mail die uw privacy beschermt"]},"specialoffer:metatitle":{"Proton Mail Black Friday Sale - Up to 40% off":["Proton Mail Black Friday Sale - Tot 40% korting"]},"specialoffer:newmetadescription":{"Get up to 40% off Proton Mail subscriptions this Black Friday. Find great deals on our secure end-to-end encrypted email plans.":["Profiteer tijdens Black Friday van wel 40% korting op Proton Mail-abonnementen. Bekijk geweldige aanbiedingen voor onze veilige, end-to-end versleutelde e-mailabonnementen."]},"specialoffer:newmetatitle":{"Proton Mail Black Friday sale | Up to 40% off secure email":["Proton Mail Black Friday Sale | Tot 40% korting op veilige e-mail"]},"specialoffer:note":{"* Billed at ${ TOTAL_SUM } for the first year":["*U betaalt ${ TOTAL_SUM } voor het eerste jaar"],"*Billed at ${ TOTAL_SUM } for the first 2 years":["*U betaalt ${ TOTAL_SUM } voor de eerste 2 jaar"],"30-day money-back guarantee":["30 dagen niet-goed-geld-terug-garantie"],"Billed at ${ TOTAL_SUM } for the first 2 years":["U betaalt ${ TOTAL_SUM } voor de eerste 2 jaar"],"Billed at ${ TOTAL_SUM } for the first year":["U betaalt ${ TOTAL_SUM } voor het eerste jaar"],"You save ${ SAVE_SUM }":["U bespaart ${ SAVE_SUM }"]},"specialoffer:off":{"${ PERCENT_OFF } off":["−${ PERCENT_OFF }"]},"specialoffer:testimonial":{"I love my ProtonMail":["Ik ben fan van ProtonMail"],"My favorite email service":["Mijn favoriete e-mailservice"],"Thanks Proton for keeping us all safe in the complicated internet universe.":["Proton houdt ons allemaal veilig in het complexe internetuniversum."],"You get what you pay for. In the case of big tech, if you pay nothing, you get used. I quit using Gmail and switched to @ProtonMail":["Je krijgt waarvoor je betaalt. In het geval van Big Tech betekent 'gratis' dat je wordt gebruikt. Ik ben gestopt met Gmail en overgestapt op @ProtonMail"]},"specialoffer:time":{"Days":["Dagen"],"Hours":["Uur"],"Min":["Min"]},"specialoffer:title":{"And much more":["En nog veel meer"],"Safe from trackers":["Beschermd tegen trackers"],"Stay organized":["Blijf georganiseerd"],"Black Friday email deals":["Black Friday-deals voor e-mail"],"Don’t just take our word for it":["U hoeft ons niet te geloven"],"Make your inbox yours":["Maak uw inbox van u"],"Our story":["Ons verhaal"],"Transfer your data from Google in one click":["Zet uw gegevens van Google over met één klik"]},"specialoffer:tooltip":{"Access blocked content and browse privately. Includes ${ TOTAL_VPN_SERVERS }+ servers in ${ TOTAL_VPN_COUNTRIES }+ countries, connect up to 10 devices, access worldwide streaming services, malware and ad-blocker, and more.":["Bekijk geblokkeerde inhoud en surf privé. Met ${ TOTAL_VPN_SERVERS }+ servers in meer dan ${ TOTAL_VPN_COUNTRIES } landen, verbinding met maximaal 10 apparaten, wereldwijd toegang tot streamingdiensten, malware- en advertentieblokkering, en meer."],"Easily share your calendar with your family, friends or colleagues, and view external calendars.":["Deel uw agenda eenvoudig met uw familie, vrienden of collega's, en bekijk externe agenda's."],"Includes support for 1 custom email domain, 10 email addresses, 10 hide-my-email aliases, calendar sharing, and more.":["Ondersteuning voor 1 aangepast e-maildomein, 10 e-mailadressen, 10 hide-my-email-aliassen, gedeelde agenda's en meer."],"Includes support for 3 custom email domains, 15 email addresses, unlimited hide-my-email aliases, calendar sharing, and more.":["Ondersteuning voor 3 aangepaste e-maildomeinen, 15 e-mailadressen, onbeperkt hide-my-email-aliassen, gedeelde agenda's en meer."],"Manage up to 25 calendars, mobile apps, secured with end-to-end encryption, 1-click calendar import from Google, and more.":["Beheer tot 25 agenda's, mobiele apps, beveiligd met end-to-end versleuteling, agenda's van Google importeren met 1 klik, en meer."]},"Status banner":{"Learn more":["Meer informatie"],"Please note that at the moment we are experiencing issues with the ${ issues[0] } service.":["We ondervinden op dit moment problemen met de ${ issues[0] }service."],"We are experiencing issues with one or more services at the moment.":["We ondervinden momenteel problemen met een of meer services."]},"Status Banner":{"At the moment we are experiencing issues with the Proton VPN service":["Momenteel werkt de dienst van Proton VPN niet naar behoren"],"Learn more":["Meer informatie"]},"steps":{"Step":["Stap"]},"suggestions":{"Suggestions":["Suggesties"]},"Support":{"Sub category":["Subcategorie","Subcategorieën"]},"Support article":{"${ readingTime } min":["${ readingTime } min","${ readingTime } min"],"Category":["Categorie","Categorieën"],"Didn’t find what you were looking for?":["Niet gevonden wat u zocht?"],"General contact":["Algemene contactgegevens"],"Get help":["Krijg hulp"],"Legal contact":["Contactgegevens voor juridische zaken"],"Media contact":["Contactgegevens voor media"],"Partnerships contact":["Contactgegevens voor partnerschappen"],"Reading":["Lezen"]},"Support Form Platform option":{"VPN for Android TV":["VPN voor Android TV"],"VPN for Chromebook":["VPN voor Chromebook"]},"Support troubleshooting":{"App version":["App-versie"],"Browser":["Browser"],"Check if this helps":["Kijk of dit helpt"],"Choose a product":["Kies een product"],"Did this solve your issue?":["Heeft dit uw probleem opgelost?"],"Faster assistance is just a few clicks away":["Snellere hulp is met een paar klikken geregeld"],"How can we help?":["Hoe kunnen we helpen?"],"No, contact support":["Nee, contact opnemen met ondersteuning"],"Please fill out one field after another":["Vul de velden achter elkaar in"],"Please make your selections":["Maak een keuze"],"Proton account":["Proton-account"],"Proton for Business":["Proton for Business"],"Thank you for your feedback":["Bedankt voor uw feedback"],"What can we help with?":["Waar kunnen we mee helpen?"],"Yes":["Ja"]},"support_modal_search_query":{"Search query":["Zoekopdracht"]},"support_search_button":{"Search":["Zoeken"]},"support_search_i_am_looking_for":{"I'm looking for":["Ik ben op zoek naar"]},"SupportForm":{"For a faster resolution, please report the issue from the Bridge app: Help > Report a problem.":["Om problemen sneller op te lossen, meldt u het via de Bridge-app: Help > Een probleem melden."],"Information":["Informatie"]},"SupportForm:option":{"Account Security":["Accountbeveiliging"],"Contacts":["Contactpersonen"],"Custom email domain":["Aangepast e-maildomein"],"Email delivery and Spam":["E-maillevering en spam"],"Encryption":["Versleuteling"],"Login and password":["Inlognaam en wachtwoord"],"Merge aliases and accounts":["Aliassen en accounts samenvoegen"],"Migrate to Proton":["Migreren naar Proton"],"Notifications":["Meldingen"],"Other":["Overig"],"Plans and billing":["Abonnementen en facturering"],"Proton for Business":["Proton for Business"],"Sign up":["Inschrijven"],"Storage":["Opslag"],"Users, addresses, and identities":["Gebruikers, adressen en identiteiten"]},"SupportForm:optionIntro":{"Select a topic":["Kies een onderwerp"]},"swiss_baseed_feature":{"Swiss based":["Gevestigd in Zwitserland"]},"Testimonial":{"Awards":["Awards"],"Customers":["Klanten"],"Featured":["Featured"],"Go to testimonial source":["Naar bron van testimonial"],"Open source of award":["Bron van award openen"],"Open source of quote":["Bron van citaat openen"],"Reviews":["Reviews"],"Videos":["Video's"],"Watch on TikTok":["Bekijken op TikTok"],"Watch on YouTube":["Bekijken op YouTube"]},"TestimonialCategory":{"Awards":["Awards"],"Customers":["Klanten"],"Featured":["Featured"],"Media":["Media"],"Reviews":["Reviews"],"Videos":["Video's"]},"Text":{"If you need help, check out our ${ supportLink }.":["Bekijk onze ${ supportLink } als u hulp nodig hebt."],"The page you’re looking for might have been removed, or it could be an\nold link.":["De pagina waarnaar u op zoek bent, is mogelijk verwijderd, of u gebruikt een oude koppeling."],"Your question may already have an answer in our knowledge base:":["Uw vraag is mogelijk al beantwoord in onze kennisbank:"]},"Title":{"On this page":["Op deze pagina"],"Related articles":["Gerelateerde artikelen"],"Share ${ thisPage }":["${ thisPage } delen"],"Switch to Proton Pass - Contact us":["Stap over op Proton Pass - Neem contact met ons op"],"Thank you!":["Bedankt!"],"this page":["deze pagina"]},"Tooltip":{"More information":["Meer informatie"]},"tooltip_vpn":{"Access blocked content and browse privately. Includes ${ TOTAL_VPN_SERVERS }+ servers in ${ TOTAL_VPN_COUNTRIES }+ countries, highest VPN speed, ${ TOTAL_VPN_CONNECTIONS } VPN connections, worldwide streaming services, malware and ad-blocker, and more.":["Bekijk geblokkeerde inhoud en surf privé. Met meer dan ${ TOTAL_VPN_SERVERS } servers in meer dan ${ TOTAL_VPN_COUNTRIES } landen, de hoogste VPN-snelheid, ${ TOTAL_VPN_CONNECTIONS } VPN-verbindingen, wereldwijde streamingdiensten, malware- en advertentieblokkering, en meer."]},"vpn_servers":{"Get Proton VPN Plus":["Neem Proton VPN Plus"]},"wallet_signup_2024:Action":{"Get Proton Wallet":["Kies Proton Wallet"]},"wallet_signup_2024:Homepage hero product link title":{"Wallet":["Wallet"]},"wallet_signup_2024:Homepage product navigation bar":{"Wallet":["Wallet"]},"wallet_signup_2024:menu item":{"Bitcoin guide":["Bitcoin-gids"],"Proton Wallet news":["Proton Wallet-nieuws"],"Proton Wallet support":["Ondersteuning voor Proton Wallet"]},"wallet_signup_2024:Pricing":{"Includes everything in Proton Unlimited and":["Omvat alles van Proton Unlimited en"],"Limited availability":["Beperkte beschikbaarheid"],"The easiest way to securely own, send, and receive Bitcoin":["De eenvoudigste manier om Bitcoin veilig te bewaren, versturen en ontvangen"]},"wallet_signup_2024:ProductRange":{"Discover Proton Wallet":["Ontdek Proton Wallet"],"Store and transact Bitcoin privately with an encrypted self-custody wallet.":["Bewaar en verhandel Bitcoin privé met een versleutelde zelfbeheerde portemonnee."]},"wallet_signup_2024:wallet bitcoin":{"Learn about Bitcoin, the Internet's value network.":["Meer informatie over Bitcoin, het valutanetwerk van het internet."]},"wallet_signup_2024:wallet overview":{"Ensure you're always in control of your Bitcoin.":["Zorg dat u altijd de controle heeft over uw Bitcoins."]},"wallet_signup_2024:wallet security":{"The encrypted, open-source wallet that puts you in control.":["De versleutelde, open-source portemonnee waarvan u de baas bent."]}}},"base":"blog","cdn":{"enabledForAssets":true,"enabledForImages":true,"url":"https://pmecdn.protonweb.com/"},"unleashApi":"https://account.proton.me/api"};
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Proton Mail’s world-class reliability is now backed by a 99.95% service level agreement (SLA) | Proton
Since we first opened to the public in 2014, Proton Mail has grown at an accelerating pace and is now the largest secure email provider in the world. With so many organizations depending on us for everyday communications, we are proud to offer an uptime guarantee for the services we provide. Our service level agreement (SLA) ensures that if downtime in any calendar month exceeds 0.05%, we will issue you a partial refund.
The new Proton Mail SLA is an expression of our confidence in our systems. We have exceeded 99.95% uptime for the past two years, and we continue to work hard and invest heavily in site reliability.
Site reliability engineering at Proton Mail
Proton Mail owns and controls its network, located inside four geographically diverse datacenters in Switzerland and Germany. Because of the high security needs of our users, we selected each datacenter according to high security and reliability standards (each datacenter is ISO 27001 certified). We implement several layers of redundancy, both within each datacenter and across our network. At the server level, our infrastructure is designed to automatically reroute traffic if any servers go offline. Redundancy in our servers allows us to add servers and take servers offline without downtime.
Proton Mail is a member of the Réseaux IP Européens Network Coordination Centre (RIPE NCC)(nieuw venster), providing us with our own dedicated allocation of IPv4 and IPv6 addresses, which allows us to control IP reputation and isolate our network infrastructure from other potential points of failure. You can read more details about our network and infrastructure here(nieuw venster).
Strong defenses against cyber attack
Our infrastructure also provides strong protections against cyber attacks that might seek to reduce our uptime. Proton Mail provides state-of-the-art protection(nieuw venster) against DDoS (distributed denial of service) attacks. Hosting your emails with Proton Mail means that if your business or website ever comes under DDoS attack (or if another business hosted at the same location comes under attack), your email will stay online and accessible, and you won’t lose your most important way of communicating with customers. This is important because DDoS is becoming one of the most popular ways to attack and disrupt businesses(nieuw venster).
A high level of data redundancy means that Proton Mail is very resistant to data loss. Proton Mail’s three datacenters are geographically distributed across different regions of Switzerland. All data is replicated across multiple sites so we can suffer multiple catastrophic failures before experiencing actual data loss. Furthermore, our infrastructure is designed even to survive the loss of an entire datacenter due to natural or man-made disasters.
We also have a rigorous system of backups. Each data storage system has multiple backups, which can be enabled if there is ever a failure of the primary database. There are also secondary backups in case the first backup fails. Data loss is further prevented by automated and regular backups of all customer data.
Our success is predicated on strong security and consistent uptime, and site reliability is one of our highest priorities. Our newly introduced SLA is a reflection of this focus and allows your organization to use Proton Mail with confidence. For more information, you can read the full details of our SLA in our Terms and Conditions(nieuw venster).
Do you have an incident response plan to protect your business from financial
and reputational damage? Find out how Proton Pass for Business can help you stay
safe.