all-in-one privacy solution":["Proton Unlimited tam kapsamlı bir gizlilik ve güvenlik çözümüdür"],"Black Friday":["Muhteşem Cuma"],"No ads. Privacy by default.":["Reklamsız. Privacy by default."],"People before profits":["İnsanlar paradan önce gelir"],"Security through transparency":["Şeffaflık ile güvenlik"],"The best Proton Mail ${ BLACK_FRIDAY } deals":["En iyi Proton Mail ${ BLACK_FRIDAY } fırsatları"],"The world’s only community- supported email service":["Dünyanın tek topluluk tarafından desteklenen e-posta hizmeti"]},"specialoffer:limited":{"${ hours } hour":["${ hours } saat","${ hours } saat"],"${ hoursLeft }, ${ minutesLeft } and ${ secondsLeft } left":["${ hoursLeft } - ${ minutesLeft } - ${ secondsLeft } kaldı"],"${ minutes } minute":["${ minutes } dakika","${ minutes } dakika"],"${ seconds } second":["${ seconds } saniye","${ seconds } saniye"],"Limited time offer":["Sınırlı süreli teklif"]},"specialoffer:listitem":{"Create multiple addresses":["Birden adres oluşturun"],"Hide-my-email aliases":["Hide-my-email takma adları (e-posta adresi)"],"Quickly unsubscribe from newsletters":["Bülten aboneliğinden hızlı ayrılma"],"Use your own domain name":["Kendi etki alanınızı kullanın"]},"specialoffer:logos":{"As featured in":["Belirtildiği gibi"]},"specialoffer:metadescription":{"Get an encrypted email that protects your privacy":["Gizliliğinizi koruyan bir şifreli e-posta edinin"]},"specialoffer:metatitle":{"Proton Mail Black Friday Sale - Up to 40% off":["Proton Mail Muhteşem Cuma İndirimleri - %40'a varan indirimler"]},"specialoffer:newmetadescription":{"Get up to 40% off Proton Mail subscriptions this Black Friday. Find great deals on our secure end-to-end encrypted email plans.":["Bu Muhteşem Cuma'da Proton Mail aboneliklerinde %40'a varan indirimlerden faydalanın. Uçtan uca şifrelenmiş e-posta tarifelerimiz için muhteşem fırsatlardan yararlanın."]},"specialoffer:newmetatitle":{"Proton Mail Black Friday sale | Up to 40% off secure email":["Proton Mail Muhteşem Cuma İndirimleri - Güvenli e-postada %40'a varan indirimler"]},"specialoffer:note":{"* Billed at ${ TOTAL_SUM } for the first year":["* İlk yıl için ${ TOTAL_SUM } üzerinden faturalandırılır"],"*Billed at ${ TOTAL_SUM } for the first 2 years":["*ilk 2 yıl için ${ TOTAL_SUM } üzerinden faturalandırılır"],"30-day money-back guarantee":["30 günlük para iade garantisi"],"Billed at ${ TOTAL_SUM } for the first 2 years":["İlk 2 yıl için ${ TOTAL_SUM } üzerinden faturalandırılır"],"Billed at ${ TOTAL_SUM } for the first year":["İlk yıl için ${ TOTAL_SUM } üzerinden faturalandırılır"],"You save ${ SAVE_SUM }":["${ SAVE_SUM } tasarruf ediyorsunuz"]},"specialoffer:off":{"${ DISCOUNT } off":["${ DISCOUNT } indirim"],"${ PERCENT_OFF } off":["${ PERCENT_OFF } indirim"]},"specialoffer:testimonial":{"I love my ProtonMail":["ProtonMail'imi seviyorum"],"My favorite email service":["En sevdiğim e-posta hizmeti"],"Thanks Proton for keeping us all safe in the complicated internet universe.":["Hepimizi bu karışık internet evreninde güvende tuttuğun için teşekkürler Proton."],"You get what you pay for. In the case of big tech, if you pay nothing, you get used. I quit using Gmail and switched to @ProtonMail":["Ödediğinizin karşılığını alırsınız. Big Tech şirketleri söz konusu olduğunda, hiçbir şey ödememiyorsanız sizi kullanırlar. Gmail kullanmayı bıraktım ve @ProtonMail hizmetine geçtim"]},"specialoffer:time":{"Days":["Gün"],"Hours":["Saat"],"Min":["Dakika"]},"specialoffer:title":{"And much more":["Ve çok daha fazlası"],"Make your inbox yours":["Gelen kutunuzu kendize özel tutun"],"Safe from trackers":["İzleyicilerden güvende olun"],"Stay organized":["Düzenli kalın"],"Black Friday email deals":["Muhteşem Cuma e-posta fırsatları"],"Don’t just take our word for it":["Sırf bizden duymuş olmayın"],"Our story":["Öykümüz"],"Transfer your data from Google in one click":["Google'dan bilgilerinizi tek tıkla aktarın"]},"specialoffer:tooltip":{"Access blocked content and browse privately. Includes ${ TOTAL_SERVERS }+ servers in ${ TOTAL_COUNTRIES }+ countries, connect up to 10 devices, access worldwide streaming services, malware and ad-blocker, and more.":["Yasaklı içeriklere erişin ve gizlice gezinin. ${ TOTAL_COUNTRIES } üzeri ülkede ${ TOTAL_SERVERS } üzerinde sunucu, 10 aygıta kadar bağlantı, dünya çapındaki yayın hizmetlerine erişim, kötü amaçlı yazılım ve reklam engelleyici, ve daha fazlasını içerir."],"Easily share your calendar with your family, friends or colleagues, and view external calendars.":["Takviminizi bir bağlantı aracılığıyla ailenizle, arkadaşlarınızla veya iş arkadaşlarınızla paylaşın ve başka takvimleri görüntüleyin."],"Includes support for 1 custom email domain, 10 email addresses, 10 hide-my-email aliases, calendar sharing, and more.":["1 özel e-posta etki alanı, 10 e-posta adresi, 10 hide-my-email takma adı, takvim paylaşma ve daha fazlası için destek içerir."],"Includes support for 3 custom email domains, 15 email addresses, unlimited hide-my-email aliases, calendar sharing, and more.":["3 özel e-posta etki alanı, 15 e-posta adresi, sınırsız hide-my-email takma adı, takvim paylaşma ve daha fazlası için destek içerir."],"Manage up to 25 calendars, mobile apps, secured with end-to-end encryption, 1-click calendar import from Google, and more.":["25'ye kadar takvim yönetin, mobil uygulamalar, uçtan uca şifreleme ile koruma, Google'dan tek tıkla aktarma ve daha fazlası."]},"Status Banner":{"At the moment we are experiencing issues with the Proton VPN service":["Şu anda Proton VPN hizmetiyle ilgili sorunlar yaşıyoruz"],"Learn more":["Ayrıntılı bilgi alın"]},"Status banner":{"Learn more":["Ayrıntılı bilgi alın"],"Please note that at the moment we are experiencing issues with the ${ issues[0] } service.":["Şu anda ${ issues[0] } hizmeti ile ilgili sorun yaşamaktayız, bilginize."],"We are experiencing issues with one or more services at the moment.":["Şu anda bir veya daha fazla hizmet ile ilgili sorun yaşamaktayız."]},"suggestions":{"Suggestions":["Öneriler"]},"Support":{"Sub category":["Alt kategori","Alt kategori"]},"Support article":{"${ readingTime } min":["${ readingTime } dakikalık","${ readingTime } dakikalık"],"Category":["Kategori","Kategori"],"Didn’t find what you were looking for?":["Aradığınızı bulamadınız mı?"],"General contact":["Genel iletişim"],"Get help":["Yardım alın"],"Legal contact":["Hukuki iletişim"],"Media contact":["Medya iletişimi"],"Partnerships contact":["Ortaklık iletişimi"],"Reading":["Okuma süresi"]},"Support categories":{"Browse Proton product support":["Proton ürün desteğine göz atın"]},"Support category":{"There is no article in this category yet.":["Bu kategoride henüz bir makale yok."]},"Support troubleshooting":{"--- Select ---":["--- Seç ---"],"App version":["Uygulama sürümü"],"Browser":["Tarayıcı"],"Check if this helps":["Yardımcı olabilecek bu cevaba bir göz atın"],"Choose a category for your question":["Sorunuz için bir kategori seçin"],"Choose a product":["Bir ürün seçin"],"Did this solve your issue ?":["Bu, sorununuzu çözdü mü?"],"Faster assistance is just a few clicks away — please make your selections":["Daha hızlı yardım birkaç tık uzağınızda, lütfen tercihlerinizi yapın"],"No, contact support":["Hayır, destekle iletişime geçin"],"Proton account":["Proton hesabı"],"Proton Bridge":["Proton Bridge"],"Proton Calendar":["Proton Calendar"],"Proton Drive":["Proton Drive"],"Proton for Business":["Proton for Business"],"Proton Mail":["Proton Mail"],"Proton Pass":["Proton Pass"],"Proton VPN":["Proton VPN"],"Thank you for your feedback":["Geri bildiriminiz için teşekkürler"],"Troubleshooting":["Sorun giderme"],"What can we help with ?":["Ne konuda yardımcı olabiliriz?"],"Yes":["Evet"]},"support_modal_search_query":{"Search query":["Sorgu ara"]},"support_search_button":{"Search":["Ara"]},"support_search_i_am_looking_for":{"I'm looking for":["Şunu arıyorum: -"]},"SupportForm":{"For a faster resolution, please report the issue from the Bridge app: Help > Report a problem.":["Daha hızlı bir çözüm için, lütfen sorunu Bridge uygulamasının Yardım > Bir sorun bildir kısmından bildiririn."],"Information":["Bilgi"]},"SupportForm:option":{"Account Security":["Hesap Güvenliği"],"Contacts":["Kişiler"],"Custom email domain":["Özel e-posta etki alanı"],"Email delivery and Spam":["E-posta iletimi ve istenmeyen e-postalar"],"Encryption":["Şifreleme"],"Login and password":["Oturum ve şifre"],"Merge aliases and accounts":["Takma adları (e-posta adresi) ve hesapları birleştir"],"Migrate to Proton":["Proton üzerine aktarım"],"Notifications":["Bildirimler"],"Other":["Diğer"],"Plans and billing":["Tarifeler ve faturalandırma"],"Proton for Business":["Proton for Business"],"Sign up":["Hesap açma"],"Storage":["Depolama"],"Users, addresses, and identities":["Kullanıcılar, adresler ve kimlikler"]},"SupportForm:optionIntro":{"Select a topic":["Bir konu seç"]},"swiss_baseed_feature":{"Swiss based":["İsviçre merkezli"]},"Testimonial":{"Awards":["Ödüller"],"Customers":["Müşteriler"],"Featured":["Öne Çıkanlar"],"Go to testimonial source":["Müşteri görüşünün kaynağına git"],"Reviews":["İncelemeler"],"Videos":["Videolar"]},"Text":{"Find the plan that's right for you":["Size uygun tarifeyi bulun"],"If you need help, check out our ${ supportLink }.":["Yardıma ihtiyacınız varsa ${ supportLink } ziyaret edebilirsiniz."],"The page you’re looking for might have been removed, or it could be an\nold link.":["Aradığınız sayfa kaldırılmış veya eski bir\nbağlantı olabilir."]},"Title":{"On this page":["Bu sayfada"],"Related articles":["İlgili makaleler"],"Share ${ thisPage }":["${ thisPage } paylaşın"],"Thank you!":["Teşekkürler!"],"this page":["Bu sayfayı"]},"Tooltip":{"More information":["Daha fazla bilgi"]},"tooltip_calendar":{"Create up to 20 custom & shareable encrypted calendars. On top of that, add up to 5 calendars from friends, family, colleagues, and organizations.":["20'ye varan özel ve paylaşılabilir şifrelenmiş takvim oluşturun. Üstelik arkadaşlarınızdan, ailenizden, iş arkadaşlarınızdan ve kuruluşlardan 5'e kadar takvim ekleyin."]},"tooltip_vpn":{"Access blocked content and browse privately. Includes ${ TOTAL_SERVERS }+ servers in ${ TOTAL_COUNTRIES }+ countries, highest VPN speed, ${ TOTAL_VPN_CONNECTIONS } VPN connections, worldwide streaming services, malware and ad-blocker, and more.":["Yasaklı içeriklere erişin ve gizlice gezinin. ${ TOTAL_COUNTRIES } üzeri ülkede ${ TOTAL_SERVERS } üzerinde sunucu, en yüksek VPN hızını, ${ TOTAL_VPN_CONNECTIONS } VPN bağlantısı, dünya çapındaki yayın hizmetlerini, kötü amaçlı yazılım ve reklam engelleyici, ve daha fazlasını içerir."],"Access blocked content and browse privately. Includes ${ TOTAL_SERVERS }+ servers in ${ TOTAL_COUNTRIES }+ countries, highest VPN speed, 10 VPN connections, worldwide streaming services, malware and ad-blocker, and more.":["Yasaklı içeriklere erişin ve gizlice gezinin. ${ TOTAL_COUNTRIES } üzeri ülkede ${ TOTAL_SERVERS } üzerinde sunucu, en yüksek VPN hızını, 10 VPN bağlantısı, dünya çapındaki yayın hizmetlerini, kötü amaçlı yazılım ve reklam engelleyici, ve daha fazlasını içerir."]},"version_history_label":{"Version history":["Sürüm geçmişi"]},"version_history_tooltip":{"Store up to ${ versionHistoryNumber } versions of each file for up to ${ years } years":["Her dosyanın ${ versionHistoryNumber } sürümünü ${ years } yıla kadar tutun"]},"vpn_features_link":{"View VPN plans":["VPN tarifelerini görüntüle"]},"vpn_features_useCase":{"Access blocked content and browse privately":["Yasaklı içeriklere erişin ve gizlice gezinin"]}}},"unleashApi":"https://account.proton.me/api"};
// We need to import data (the framework context) from the server
// This Astro feature with define:vars works well but creates an inline script
// So we can't directly import the initFramework helper, we have to store the context
window.frameworkContext = frameworkContext;
})();
Proton Mail is being blocked in Turkey. Here’s how to bypass Turkey’s online censorship. | Proton
UPDATE March 20, 2020: Users connected to Turkish Internet service providers can once again access Proton Mail.
We have confirmed that Internet service providers in Turkey have been blocking Proton Mail this week. Here’s what we know so far, and some ways to bypass the block.
Our support team first became aware of connectivity problems for Turkish Proton Mail users starting on Tuesday. After further investigation, we determined that proton.me was unreachable for both Vodafone Turkey mobile and fixed line users. Since then, we have also received some sporadic reports from users of other Turkish ISPs.
At one point, the issue was prevalent in every single major city in Turkey. After investigating the issue along with members of the Proton Mail community in Turkey, we have confirmed this is a government-ordered block rather than a technical glitch. Internet censorship in Turkey tends to be fluid so the situation is constantly evolving. Sometimes Proton Mail is accessible, and sometimes it is unreachable. For the first time ever though, we have confirmed that Proton Mail was subject to a block, and could face further issues in the future.
With the assistance of Proton Mail users within Turkey, we were able to do a deeper, technical analysis of the issue from within Turkey. First, we discovered that Proton IPs were in fact still reachable, and traceroutes were succeeding. Instead, it appears that ISP DNS servers have simply stopped resolving proton.me, or were in other cases returning incorrect results.
This is consistent with how internet censorship is typically performed in Turkey. As part of Proton Mail’s anti-censorship efforts (and as part of the work we do at Proton VPN, our free VPN service(new window)), we actively perform research on the censorship techniques used by different regimes. In Turkey, DNS blocking is the predominant method of blocking(new window). Turkish ISPs have even gone as far as to conduct local DNS poisoning(new window), and to intercept requests(new window) going to well-known DNS servers, such as Google’s public DNS server. The type of DNS blocking that has been performed against Proton Mail very much fits the modus operandi of the Turkish government’s online censorship efforts.
We have contacted both Vodafone Group (the UK-based parent company) and Vodafone Turkey, but so far neither has commented on the incident. However, Proton Mail users are everywhere in Turkey — some even work for Vodafone Turkey or the Turkish government — and we are working to escalate this behind the scenes to get approval for Proton Mail to be unblocked. These same sources were also able to disclose that Proton Mail was swept up in a concerted action launched on March 12th, 2018 against a number of services, not just Proton Mail.
If this is indeed a case of government-ordered censorship, it would not be the first time this has happened in Turkey. In recent years, the Turkish government has ordered ISPs to block tens of thousands of websites, from news outlets to atheist sites and even Wikipedia, for content that contradicts government propaganda. Sometimes these blocks are temporary, such as its throttling of Facebook and Twitter, while others are long-lasting.
This has come as part of a broader government clampdown on politicians, journalists, and human rights activists. More journalists are imprisoned in Turkey(new window) than any other country, including much larger China. News media have been shut down(new window) and reopened under government control. In one noteworthy case, the director of Amnesty International Turkey was arrested last summer along with other activists and is still being held in pre-trial detention(new window).
Proton Mail, of course, is widely known for being an obstacle for governments that wish to violate the privacy rights of their citizens. As the world’s largest encrypted email provider(new window), Proton Mail’s mission is to protect the universal right to privacy that all citizens are entitled to. In this way, we also protect freedom of speech, which is essential for democracy to survive and thrive. One of the most effective ways to suppress freedom is to remove access to services such as Proton Mail.
Today, Vodafone Turkey controls 31.2% of the mobile internet market(new window) in Turkey and is a leading fixed-line ISP operating in 81 cities. The company is owned by Vodafone Group, a British multinational that provides telecommunications services in countries around the world. Unfortunately, Vodafone has a history of complying with the demands from authoritarian governments to shut down or block internet access. While for Vodafone this is merely a business decision, the consequences are far reaching. In this case, it is denying millions of people their right to online privacy, and helping to perpetuate the same system that made this possible in the first place.
Bypassing government censorship of Proton Mail
Because of Proton Mail’s unique mission to protect online freedom and ensure freedom of speech in the digital age, we have long anticipated that certain governments who act contrary to these values will be interested in denying access to Proton Mail and Proton VPN. We view this as a serious threat, and we focus a lot of development effort on technologies to circumvent such blocks. Below is a list of techniques to circumvent online censorship if Proton Mail is blocked. Because the situation is constantly changing, some of these recommendations could stop working at any time.
Use a VPN service like Proton VPN
VPNs remain one of the best ways to bypass censorship, and Proton Mail provides Proton VPN for free in order to ensure people around the world can have access to an uncensored internet. When you use a VPN, all your internet traffic, including DNS requests, is routed through an encrypted tunnel to a VPN server, meaning that ISP IP and DNS blocks can be bypassed. You can get Proton VPN for free(new window).
However, VPNs are not always effective and can be blocked. If Proton VPN becomes blocked, we suggest trying the public servers at VPNGate(new window). It is possible however, to block all VPN services (and Turkey is currently attempting to ban all VPN services), in which case, there are a few other circumvention techniques.
Switch DNS servers
Proton Mail is currently being blocked at the DNS level, which means the block can be circumvented by using different DNS servers instead of the ones provided by default by Vodafone. A list of free alternative DNS servers can be foundonline here(new window).
Using any of those should allow the DNS block to be bypassed. Guides for setting a custom DNS for your operating system can be found below:
Tor is an invaluable tool for bypassing online censorship and staying anonymous online. The Turkish government has also been trying to ban Tor, but using Tor Bridges has so far still been an effective method of circumventing online censorship. Guides for using Tor Bridge can be found online here(new window) and here(new window).
Proton Mail will continue to fight censorship on all fronts, and our commitment to this cause is the reason why we operate Proton VPN, the only completely free VPN service that has no bandwidth limitations and does not sell or exploit user data. Despite the costs, we firmly believe that providing services like Proton Mail and Proton VPN for free is essential for building a better future.
We, as individuals, are also not powerless against the forces that may seek to limit freedom and democracy. Through our choices (and our wallets), we can hold companies like Vodafone, and even governments, accountable for acting in the best interests of the people they serve. Slowly but surely, the global Proton user community is already doing that, and while challenges like this are bound to arise, the fact that we are being targeted also means that we are on the right track. To our users in Turkey, thank you for your continued support and understanding as we work on getting the block lifted.
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