all-in-one privacy solution":["Proton Unlimited es una solución de privacidad todo en uno"],"Black Friday":["Black Friday"],"No ads. Privacy by default.":["Sin anuncios. Privacidad por defecto."],"People before profits":["Primero las personas, luego los beneficios"],"Security through transparency":["Seguridad con transparencia"],"The best Proton Mail ${ BLACK_FRIDAY } deals":["Las mejores ofertas de Proton Mail en el ${ BLACK_FRIDAY }"],"The world’s only community- supported email service":["El único servicio de correo electrónico del mundo respaldado por la comunidad"]},"specialoffer:limited":{"${ hours } hour":["${ hours } hora","${ hours } horas"],"${ hoursLeft }, ${ minutesLeft } and ${ secondsLeft } left":["Tiempo restante: ${ hoursLeft }, ${ minutesLeft } y ${ secondsLeft }"],"${ minutes } minute":["${ minutes } minuto","${ minutes } minutos"],"${ seconds } second":["${ seconds } segundo","${ seconds } segundos"],"Limited time offer":["Oferta por tiempo limitado"]},"specialoffer:listitem":{"Create multiple addresses":["Cree múltiples direcciones"],"Hide-my-email aliases":["Seudónimos de hide-my-email"],"Quickly unsubscribe from newsletters":["Cancele suscripciones a boletines rápidamente"],"Use your own domain name":["Use su propio dominio"]},"specialoffer:logos":{"As featured in":["Tal como aparece en"]},"specialoffer:metadescription":{"Get an encrypted email that protects your privacy":["Obtenga un correo electrónico cifrado que protege su privacidad"]},"specialoffer:metatitle":{"Proton Mail Black Friday Sale - Up to 40% off":["Oferta de Black Friday de Proton Mail: hasta un 40% de descuento"]},"specialoffer:newmetadescription":{"Get up to 40% off Proton Mail subscriptions this Black Friday. Find great deals on our secure end-to-end encrypted email plans.":["Aproveche las rebajas de Black Friday y obtenga suscripciones de Proton Mail con hasta un 40 % de descuento. Encontrará las mejores ofertas en planes de correo electrónico seguro cifrado de extremo a extremo."]},"specialoffer:newmetatitle":{"Proton Mail Black Friday sale | Up to 40% off secure email":["Rebajas de Black Friday en Proton Mail | Hasta un 40 % de descuento en correo electrónico seguro"]},"specialoffer:note":{"* Billed at ${ TOTAL_SUM } for the first year":["*Con un costo de ${ TOTAL_SUM } durante el primer año"],"*Billed at ${ TOTAL_SUM } for the first 2 years":["*Con un costo de ${ TOTAL_SUM } durante los primeros 2 años"],"30-day money-back guarantee":["Garantía de devolución de dinero de 30 días"],"Billed at ${ TOTAL_SUM } for the first 2 years":["Con un costo de ${ TOTAL_SUM } durante los primeros 2 años"],"Billed at ${ TOTAL_SUM } for the first year":["Con un costo de ${ TOTAL_SUM } durante el primer año"],"You save ${ SAVE_SUM }":["Ahorre ${ SAVE_SUM }"]},"specialoffer:off":{"${ PERCENT_OFF } off":["-${ PERCENT_OFF }"]},"specialoffer:testimonial":{"I love my ProtonMail":["Amo mi Proton Mail"],"My favorite email service":["Mi servicio de correo electrónico favorito"],"Thanks Proton for keeping us all safe in the complicated internet universe.":["Gracias Proton por mantenernos a salvo en el complicado universo de Internet."],"You get what you pay for. In the case of big tech, if you pay nothing, you get used. I quit using Gmail and switched to @ProtonMail":["Obtiene aquello por lo que paga. En el caso de la gran tecnología, cuando uno no paga nada, se acostumbra. Dejé de usar Gmail y cambié a @ProtonMail"]},"specialoffer:time":{"Days":["Días"],"Hours":["Horas"],"Min":["min"]},"specialoffer:title":{"And much more":["Y mucho más"],"Safe from trackers":["A salvo de rastreadores"],"Stay organized":["Mantenga todo en orden"],"Black Friday email deals":["Ofertas en correo electrónico del Black Friday"],"Don’t just take our word for it":["No confíe solo en nuestra palabra"],"Make your inbox yours":["Haga que su bandeja de entrada sea suya"],"Our story":["Nuestra historia"],"Transfer your data from Google in one click":["Transfiera sus datos de Google con un solo clic"]},"specialoffer:tooltip":{"Access blocked content and browse privately. Includes ${ TOTAL_VPN_SERVERS }+ servers in ${ TOTAL_VPN_COUNTRIES }+ countries, connect up to 10 devices, access worldwide streaming services, malware and ad-blocker, and more.":["Acceda a contenidos bloqueados y navegue de forma privada. Incluye más de ${ TOTAL_VPN_SERVERS } servidores en más de ${ TOTAL_VPN_COUNTRIES } países, se conecta con hasta 10 dispositivos, accede a servicios de transmisión de todo el mundo, bloquea malware y publicidad y mucho más."],"Easily share your calendar with your family, friends or colleagues, and view external calendars.":["Comparta su calendario con familiares, amigos y compañeros fácilmente y consulte calendarios externos."],"Includes support for 1 custom email domain, 10 email addresses, 10 hide-my-email aliases, calendar sharing, and more.":["Incluye compatibilidad con 1 dominio de correo electrónico personalizado, 10 direcciones de correo electrónico, 10 seudónimos de hide-my-email, posibilidad de compartir calendario, etc."],"Includes support for 3 custom email domains, 15 email addresses, unlimited hide-my-email aliases, calendar sharing, and more.":["Incluye compatibilidad con 3 dominios de correo electrónico personalizado, 15 direcciones de correo electrónico, seudónimos ilimitados de hide-my-email, posibilidad de compartir calendario, etc."],"Manage up to 25 calendars, mobile apps, secured with end-to-end encryption, 1-click calendar import from Google, and more.":["Administre hasta 25 calendarios, apps móviles, protegido con cifrado de extremo a extremo, importación de calendario con 1 clic desde Google y más."]},"Status banner":{"Learn more":["Más información"],"Please note that at the moment we are experiencing issues with the ${ issues[0] } service.":["Tenga en cuenta que, en este momento, estamos experimentando problemas con el servicio ${ issues[0] }."],"We are experiencing issues with one or more services at the moment.":["En este momento, tenemos problemas con uno o más servicios."]},"Status Banner":{"At the moment we are experiencing issues with the Proton VPN service":["En este momento, tenemos problemas con el servicio Proton VPN."],"Learn more":["Más información"]},"steps":{"Step":["Paso"]},"suggestions":{"Suggestions":["Sugerencias"]},"Support":{"Sub category":["Subacategoria","Subcategorías"]},"Support article":{"${ readingTime } min":["${ readingTime } minuto","${ readingTime } minutos"],"Category":["Categoría","Categorías"],"Didn’t find what you were looking for?":["¿No encontró lo que buscaba?"],"General contact":["Contacto general"],"Get help":["Obtener ayuda"],"Legal contact":["Contacto legal"],"Media contact":["Contacto para medios"],"Partnerships contact":["Contacto para colaboradores"],"Reading":["Lectura"]},"Support Form Platform option":{"VPN for Android TV":["VPN para Android TV"],"VPN for Chromebook":["VPN para Chromebook"]},"Support troubleshooting":{"App version":["Versión de la app"],"Browser":["Navegador"],"Check if this helps":["Compruebe si le sirve"],"Choose a product":["Elija un producto"],"Did this solve your issue?":["¿Le ha resultado útil para resolver el problema?"],"Faster assistance is just a few clicks away":["Solo le separan unos clics de una asistencia más rápida"],"How can we help?":["¿Cómo podemos ayudarle?"],"No, contact support":["No, contactar a soporte"],"Please fill out one field after another":["Complete un campo después de otro"],"Please make your selections":["Realice sus selecciones"],"Proton account":["Cuenta de Proton"],"Proton for Business":["Proton for Business"],"Thank you for your feedback":["Gracias por sus comentarios"],"What can we help with?":["¿En qué podemos ayudarle?"],"Yes":["Sí"]},"support_modal_search_query":{"Search query":["Consulta"]},"support_search_button":{"Search":["Buscar"]},"support_search_i_am_looking_for":{"I'm looking for":["Busco"]},"SupportForm":{"For a faster resolution, please report the issue from the Bridge app: Help > Report a problem.":["Para una resolución más rápida, reporte el problema desde la app Bridge: Ayuda > Reportar un problema."],"Information":["Información"]},"SupportForm:option":{"Account Security":["Seguridad de la cuenta"],"Contacts":["Contactos"],"Custom email domain":["Dominio de correo electrónico personalizado"],"Email delivery and Spam":["Entrega de correo electrónico y spam"],"Encryption":["Cifrado"],"Login and password":["Inicio de sesión y contraseña"],"Merge aliases and accounts":["Combinar alias y cuentas"],"Migrate to Proton":["Migrar a Proton"],"Notifications":["Notificaciones"],"Other":["Otros"],"Plans and billing":["Planes y facturación"],"Proton for Business":["Proton for Business"],"Sign up":["Regístrese"],"Storage":["Almacenamiento"],"Users, addresses, and identities":["Usuarios, direcciones e identidades"]},"SupportForm:optionIntro":{"Select a topic":["Seleccione un tema"]},"swiss_baseed_feature":{"Swiss based":["Con sede en Suiza"]},"Testimonial":{"Awards":["Premios"],"Customers":["Clientes"],"Featured":["Destacados"],"Go to testimonial source":["Ir a la fuente testimonial"],"Open source of award":["Abrir fuente del premio"],"Open source of quote":["Abrir fuente de la 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página"]},"Tooltip":{"More information":["Más información"]},"tooltip_vpn":{"Access blocked content and browse privately. 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Cybersecurity incident response: Is your business prepared? | Proton
A cybersecurity attack threatens your business’s data, IT systems, and finances. To avoid or mitigate these attacks, you need to create an incident response. In this article, we’ll explain what incident response is, how to put together a plan, and how to increase your chance of avoiding attacks in the first place.
What does incident response mean in cybersecurity?
Incident response refers to the way a company responds to a cyberthreat such as phishing, man-in-the-middle, or malware(nueva ventana) within their network. An incident response plan identifies all of the potential threats and vulnerabilities within your business with a risk assessment, and then defines the actions your business will make if it’s affected by threats.
When a threat or potential breach is detected, your plan lays out the approach you’ll take to responding: this includes actions such as mass password resets, network recovery, data backup, and notifying governmental agencies or customers as needed.
What is a cybersecurity incident?
In recent years, cybercrime has increased. Hackers rely on tools such as ransomware(nueva ventana) to gain access to businesses’ infrastructure and then extort money in return for regaining access. A recent example of this is Casio, the international electronics manufacturer, which announced the impact of a third party ransomware attack(nueva ventana) on its website.
According to TechCrunch, a ransomware group named Underground(nueva ventana) has since announced it was responsible for the attack, accessing and downloading more than 200GB of data. The data included employees’ personal information, customers’ personal information, and business partners’ personal information.
Casio is still investigating the scope of the damage caused, and has not specified whether it paid a ransom amount to Underground. Incidents of this nature have been on the rise due to the lucrative nature of ransomware, and they’re likely to increase.
Why do you need an incident response plan?
According to research from the Identity Theft Resource Center, businesses in the financial services, healthcare, professional services, manufacturing, and education industries were the most compromised in H1 of 2024(nueva ventana). In the same time period, cyberattacks led to 1,226 breaches, affecting more than 1 million victims.
The risks associated with falling victim to a cyberattack include financial loss, regulatory fines, and loss of reputation: having an incident response plan helps a business avoid or minimize being affected by this fallout. In the event of a cybersecurity attack, all employees understand who’s in charge of the incident response and what their role is in your plan.
Globally, governments are beginning to understand the necessity of proper incident reporting and response. In the US, federal and state laws are able to impose cybersecurity requirements(nueva ventana) such as documenting cybersecurity risks, writing incident response plans, annual risk assessments, and pen testing. If a business fails to meet the regulations dictated by its local requirements, the FTC can seek financial penalties.
In the UK in 2025, the Cyber Security and Resilience Bill(nueva ventana) will be introduced to parliament. The UK government reasons that “recent serious high-profile attacks impacting London hospitals and the Ministry of Defence, as well as ransom attacks on the British Library and Royal Mail, have highlighted that our services and institutions are vulnerable to attack.” An incident response plan may in fact be a legal requirement for businesses around the world in the future.
How to put together a cybersecurity incident response plan
If you don’t have an incident response plan, we’re going to help you understand how to put one together. Below are some of the key aspects of your plan you’ll need to consider.
Appoint an incident response team
The team who will carry out your plan won’t all be cybersecurity experts – instead, they’ll be key figures from different areas of your business who can coordinate a cross-functional approach. They’ll also feed information back to the incident response manager and share information with other employees as needed.
As well as including any IT admins, your incident response team should include employees in your HR, customer service, and legal teams. A data breach will affect your employees and your customers, as well as potentially having legal ramifications: the teams handling these business areas need to be part of your response team.
Proactive v.s. reactive incident response
A reactive incident response plan involves reacting to an event that is already happening. Typically, it will involve locating the source of the threat, isolating it to prevent any further breach of your systems, and working to remove the threat.
A proactive incident response involves actively preventing events from happening. It involves mapping out your system architecture to identify vulnerabilities, educating employees about cybersecurity, and putting safeguards in place to prevent breaches.
When you’re creating your incident response plan, use a combination of reactive and proactive methods. Help your incident response team prevent breaches with ongoing system monitoring and logging, and manage any events with effective identity management tools. Help your employees prevent breaches occurring with two-factor authentication (2FA) and secure passwords, and help them react to breaches with a clear plan on how to escalate an incident to your dedicated incident response team.
Think before and after a cyber incident
Your plan will determine how you respond to a cyber incident, but it will also determine how you monitor for and prevent incidents before they happen.
Before an incident: Identify your business’s most sensitive and valuable assets, and create a map of all your data. Name the person / people in charge of the recovery as incident managers. Make sure that you have scrupulous auditing and logging to identify the origin of any potential threats. Educate employees about safe password practices, giving them the right password management tools to manage their logins and enforcing 2FA.
During an incident: Isolate the threat and neutralize any potential for it to spread – reset user logins, take sensitive data offline, and isolate affected tools and systems. When the threat is contained, work to remove it with your appointed incident response team.
After an incident: Create a detailed timeline of the incident and identify business areas and areas of your incident response plan which need to be strengthened to prevent a similar threat in future.
The right tools for cybersecurity incident response
Cybersecurity isn’t the sole responsibility of IT admins: it takes every employee within a business to keep your data safe. Stolen employee credentials can be used to access your IT infrastructure, so using a password manager is one of the easiest steps you can take to prevent cyber incidents occurring.
Proton Pass for Business helps every employee within a business safely store, autofill, and share passwords to their work tools. Using the built-in password generator, employees can create unique passwords for every platform they use. Admins can track password changes and user activity through the activity logs, and enforce 2FA for every user. Team policies ensure that sharing data outside your business is switched off, preventing sensitive data leaks.
If you’re ready to create your incident response plan, start by giving your employees the tools to protect themselves and your business from hackers. They’ll become an essential part of your plan with the right tools – find out more about Proton Pass for Business.