all-in-one privacy solution":["Proton Unlimited es una solución de privacidad todo en uno"],"Black Friday":["Black Friday"],"No ads. Privacy by default.":["Sin anuncios. Privacidad por defecto."],"People before profits":["Primero las personas, luego los beneficios"],"Security through transparency":["Seguridad con transparencia"],"The best Proton Mail ${ BLACK_FRIDAY } deals":["Las mejores ofertas de Proton Mail en el ${ BLACK_FRIDAY }"],"The world’s only community- supported email service":["El único servicio de correo electrónico del mundo respaldado por la comunidad"]},"specialoffer:limited":{"${ hours } hour":["${ hours } hora","${ hours } horas"],"${ hoursLeft }, ${ minutesLeft } and ${ secondsLeft } left":["Tiempo restante: ${ hoursLeft }, ${ minutesLeft } y ${ secondsLeft }"],"${ minutes } minute":["${ minutes } minuto","${ minutes } minutos"],"${ seconds } second":["${ seconds } segundo","${ seconds } segundos"],"Limited time offer":["Oferta por tiempo limitado"]},"specialoffer:listitem":{"Create multiple addresses":["Cree múltiples direcciones"],"Hide-my-email aliases":["Seudónimos de hide-my-email"],"Quickly unsubscribe from newsletters":["Cancele suscripciones a boletines rápidamente"],"Use your own domain name":["Use su propio dominio"]},"specialoffer:logos":{"As featured in":["Tal como aparece en"]},"specialoffer:metadescription":{"Get an encrypted email that protects your privacy":["Obtenga un correo electrónico cifrado que protege su privacidad"]},"specialoffer:metatitle":{"Proton Mail Black Friday Sale - Up to 40% off":["Oferta de Black Friday de Proton Mail: hasta un 40% de descuento"]},"specialoffer:newmetadescription":{"Get up to 40% off Proton Mail subscriptions this Black Friday. Find great deals on our secure end-to-end encrypted email plans.":["Aproveche las rebajas de Black Friday y obtenga suscripciones de Proton Mail con hasta un 40 % de descuento. Encontrará las mejores ofertas en planes de correo electrónico seguro cifrado de extremo a extremo."]},"specialoffer:newmetatitle":{"Proton Mail Black Friday sale | Up to 40% off secure email":["Rebajas de Black Friday en Proton Mail | Hasta un 40 % de descuento en correo electrónico seguro"]},"specialoffer:note":{"* Billed at ${ TOTAL_SUM } for the first year":["*Con un costo de ${ TOTAL_SUM } durante el primer año"],"*Billed at ${ TOTAL_SUM } for the first 2 years":["*Con un costo de ${ TOTAL_SUM } durante los primeros 2 años"],"30-day money-back guarantee":["Garantía de devolución de dinero de 30 días"],"Billed at ${ TOTAL_SUM } for the first 2 years":["Con un costo de ${ TOTAL_SUM } durante los primeros 2 años"],"Billed at ${ TOTAL_SUM } for the first year":["Con un costo de ${ TOTAL_SUM } durante el primer año"],"You save ${ SAVE_SUM }":["Ahorre ${ SAVE_SUM }"]},"specialoffer:off":{"${ PERCENT_OFF } off":["-${ PERCENT_OFF }"]},"specialoffer:testimonial":{"I love my ProtonMail":["Amo mi Proton Mail"],"My favorite email service":["Mi servicio de correo electrónico favorito"],"Thanks Proton for keeping us all safe in the complicated internet universe.":["Gracias Proton por mantenernos a salvo en el complicado universo de Internet."],"You get what you pay for. In the case of big tech, if you pay nothing, you get used. I quit using Gmail and switched to @ProtonMail":["Obtiene aquello por lo que paga. En el caso de la gran tecnología, cuando uno no paga nada, se acostumbra. Dejé de usar Gmail y cambié a @ProtonMail"]},"specialoffer:time":{"Days":["Días"],"Hours":["Horas"],"Min":["min"]},"specialoffer:title":{"And much more":["Y mucho más"],"Make your inbox yours":["Personalice su bandeja de entrada"],"Safe from trackers":["A salvo de rastreadores"],"Stay organized":["Mantenga el orden"],"Black Friday email deals":["Ofertas en correo electrónico del Black Friday"],"Don’t just take our word for it":["No confíe solo en nuestra palabra"],"Our story":["Nuestra historia"],"Transfer your data from Google in one click":["Transfiera sus datos de Google con un solo clic"]},"specialoffer:tooltip":{"Access blocked content and browse privately. Includes ${ TOTAL_VPN_SERVERS }+ servers in ${ TOTAL_VPN_COUNTRIES }+ countries, connect up to 10 devices, access worldwide streaming services, malware and ad-blocker, and more.":["Acceda a contenidos bloqueados y navegue de forma privada. Incluye más de ${ TOTAL_VPN_SERVERS } servidores en más de ${ TOTAL_VPN_COUNTRIES } países, se conecta con hasta 10 dispositivos, accede a servicios de transmisión de todo el mundo, bloquea malware y publicidad y mucho más."],"Easily share your calendar with your family, friends or colleagues, and view external calendars.":["Comparta su calendario con familiares, amigos y compañeros fácilmente y consulte calendarios externos."],"Includes support for 1 custom email domain, 10 email addresses, 10 hide-my-email aliases, calendar sharing, and more.":["Incluye compatibilidad con 1 dominio de correo electrónico personalizado, 10 direcciones de correo electrónico, 10 seudónimos de hide-my-email, posibilidad de compartir calendario, etc."],"Includes support for 3 custom email domains, 15 email addresses, unlimited hide-my-email aliases, calendar sharing, and more.":["Incluye compatibilidad con 3 dominios de correo electrónico personalizado, 15 direcciones de correo electrónico, seudónimos ilimitados de hide-my-email, posibilidad de compartir calendario, etc."],"Manage up to 25 calendars, mobile apps, secured with end-to-end encryption, 1-click calendar import from Google, and more.":["Administre hasta 25 calendarios, apps móviles, protegido con cifrado de extremo a extremo, importación de calendario con 1 clic desde Google y más."]},"Status banner":{"Learn more":["Más información"],"Please note that at the moment we are experiencing issues with the ${ issues[0] } service.":["Tenga en cuenta que, en este momento, estamos experimentando problemas con el servicio ${ issues[0] }."],"We are experiencing issues with one or more services at the moment.":["En este momento, tenemos problemas con uno o más servicios."]},"Status Banner":{"At the moment we are experiencing issues with the Proton VPN service":["En este momento, tenemos problemas con el servicio Proton VPN."],"Learn more":["Más información"]},"suggestions":{"Suggestions":["Sugerencias"]},"Support":{"Sub category":["Subacategoria","Subcategorías"]},"Support article":{"${ readingTime } min":["${ readingTime } minuto","${ readingTime } minutos"],"Category":["Categoría","Categorías"],"Didn’t find what you were looking for?":["¿No encontró lo que buscaba?"],"General contact":["Contacto general"],"Get help":["Obtener ayuda"],"Legal contact":["Contacto legal"],"Media contact":["Contacto para medios"],"Partnerships contact":["Contacto para colaboradores"],"Reading":["Lectura"]},"Support troubleshooting":{"App version":["Versión de la app"],"Browser":["Navegador"],"Check if this helps":["Compruebe si le sirve"],"Choose a product":["Elija un producto"],"Did this solve your issue?":["¿Le ha resultado útil para resolver el problema?"],"Faster assistance is just a few clicks away":["Solo le separan unos clics de una asistencia más rápida"],"How can we help?":["¿Cómo podemos ayudarle?"],"No, contact support":["No, contactar a soporte"],"Please fill out one field after another":["Complete un campo después de otro"],"Please make your selections":["Realice sus selecciones"],"Proton account":["Cuenta de Proton"],"Proton for Business":["Proton for Business"],"Thank you for your feedback":["Gracias por sus comentarios"],"What can we help with?":["¿En qué podemos ayudarle?"],"Yes":["Sí"]},"support_modal_search_query":{"Search query":["Consulta"]},"support_search_button":{"Search":["Buscar"]},"support_search_i_am_looking_for":{"I'm looking for":["Busco"]},"SupportForm":{"For a faster resolution, please report the issue from the Bridge app: Help > Report a problem.":["Para una resolución más rápida, reporte el problema desde la app Bridge: Ayuda > Reportar un problema."],"Information":["Información"]},"SupportForm:option":{"Account Security":["Seguridad de la cuenta"],"Contacts":["Contactos"],"Custom email domain":["Dominio de correo electrónico personalizado"],"Email delivery and Spam":["Entrega de correo electrónico y spam"],"Encryption":["Cifrado"],"Login and password":["Inicio de sesión y contraseña"],"Merge aliases and accounts":["Combinar alias y cuentas"],"Migrate to Proton":["Migrar a Proton"],"Notifications":["Notificaciones"],"Other":["Otros"],"Plans and billing":["Planes y facturación"],"Proton for Business":["Proton for Business"],"Sign up":["Regístrese"],"Storage":["Almacenamiento"],"Users, addresses, and identities":["Usuarios, direcciones e identidades"]},"SupportForm:optionIntro":{"Select a topic":["Seleccione un tema"]},"swiss_baseed_feature":{"Swiss based":["Con sede en Suiza"]},"Testimonial":{"Awards":["Premios"],"Customers":["Clientes"],"Featured":["Destacados"],"Go to testimonial source":["Ir a la fuente testimonial"],"Reviews":["Reseñas"],"Videos":["Videos"]},"Text":{"If you need help, check out our ${ supportLink }.":["Si necesita ayuda, consulte nuestra ${ supportLink }."],"The page you’re looking for might have been removed, or it could be an\nold link.":["Es posible que la página que busca haya sido eliminada o que sea un\nenlace antiguo."]},"Title":{"On this page":["En esta página"],"Related articles":["Artículos relacionados"],"Share ${ thisPage }":["Compartir ${ thisPage }"],"Thank you!":["¡Gracias!"],"this page":["esta página"]},"Tooltip":{"More information":["Más información"]},"tooltip_vpn":{"Access blocked content and browse privately. Includes ${ TOTAL_VPN_SERVERS }+ servers in ${ TOTAL_VPN_COUNTRIES }+ countries, highest VPN speed, ${ TOTAL_VPN_CONNECTIONS } VPN connections, worldwide streaming services, malware and ad-blocker, and more.":["Acceda a contenidos bloqueados y navegue de forma privada. 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Ensuring HIPAA compliance is crucial for any healthcare business that handles sensitive patient information. Failing to use HIPAA-compliant services, such as email, can result in severe consequences, including hefty fines and legal repercussions.
If you use Google Workspace, it’s important to be aware of the Big Tech giant’s limitations when it comes to HIPAA compliance and what that could mean for you and your business.
This article explores those limitations and alternatives you might consider to keep your business — and clients — safe, secure, and private.
The limitations of Google Workspace encryption for HIPAA compliance
The most concerning limitation of Google Workspace is its lack of end-to-end encryption (E2EE) and zero-access encryption. E2EE ensures emails are encrypted on the sender’s device and can only be decrypted by the recipient. Without E2EE, emails are encrypted only while in transit between devices and can be decrypted on Google’s servers.
Zero-access encryption means that all emails stored on the servers are protected with the user’s encryption keys so that they can’t be accessed even in the event of a data breach. This is a way to protect all data, even emails sent from providers that don’t use PGP.
Google’s limited encryption means that data stored on its servers is not fully protected. Google can access this data, and it could be exposed in a data breach. This poses significant risks to the privacy of personal health information (PHI). Exposure of PHI could lead to severe consequences, including hefty fines for non-compliance with HIPAA regulations.
Financially, organizations can face hefty fines ranging from $100 to $50,000 per violation, with annual maximums reaching up to $1.5 million.
Reputational damage from a HIPAA violation can erode patient trust and harm the organization’s standing in the healthcare community. Moreover, serious violations can result in criminal charges, leading to potential imprisonment for individuals involved. In some cases, non-compliance can also jeopardize licensing, threatening the organization’s ability to operate.
Given these high stakes, relying on a service like Google Workspace, which requires extensive customization and ongoing vigilance to maintain compliance, poses significant risks.
Choose a workspace that makes HIPAA compliance easy
Proton Mail offers a straightforward, secure solution designed with privacy and compliance in mind. Here’s why Proton Mail is the better choice for healthcare organizations.
End-to-end and zero-access encryption
Proton Mail’s default end-to-end encryption ensures that only the intended recipients can read your emails, safeguarding PHI throughout its lifecycle. This makes protecting health information easy without needing additional steps or third-party tools. With zero-access encryption, not even Proton can access your emails. This ensures maximum privacy and security, giving healthcare providers peace of mind that sensitive patient data is fully protected.
Comprehensive BAA coverage
Proton Mail offers a Business Associate Agreement (BAA) to all users, covering all its services. This eliminates the risk of using non-compliant tools and ensures your organization meets all HIPAA requirements.
User-friendly interface
Proton Mail’s intuitive design makes it easy for administrators and staff to use without extensive configuration. This reduces the risk of errors and helps teams work quickly and securely. Plus, Proton Mail supports integration with popular desktop clients like Microsoft Outlook, Apple Mail, and Mozilla Thunderbird, in addition to our desktop apps.
Backed by strong privacy legislation
Based in Switzerland, Proton Mail benefits from some of the world’s strongest privacy laws. Proton Mail’s commitment to privacy is well-established, making it a trusted choice for healthcare organizations.
Accessibility on all devices
Proton Mail offers web and mobile apps, ensuring your team can access their encrypted emails anywhere. Whether at a desk or on the go, Proton Mail provides seamless access to secure communications.
Advanced administrative control
The admin panel is your control center to manage user accounts, add storage, and audit users — all from one location. If an employee’s account is compromised, administrators can quickly reset passwords and log out of all active sessions to keep the network safe.
Easy to organize
With customizable filters and organization tools, Proton Mail helps keep your documents and patient records within easy reach. Sort messages into folders and label them automatically based on sender, recipient, or content.
Dedicated support
Proton for Business customers get priority support from our expert team. From setting up a domain to adding more storage, our team is ready to help via email or phone, ensuring a smooth transition and ongoing assistance.
Getting your business started with Proton
Proton apps are private by default. Thanks to our built-in encryption, we help healthcare providers, researchers, and administrators comply with health privacy laws without any extra steps or having to use third-party tools.
Proton Mail offers several plans:
Proton Mail Essentials: Our simplest plan offers secure email with 15 GB of total storage and 10 addresses per user, support for three custom email domains, and basic VPN access on one device per user. This plan also includes basic features for Proton Pass and Proton Drive.
Proton Business: Our upgraded business plan gives you secure email with 500 GB of storage and 15 email addresses per user, support for 10 custom email domains, and the highest speed VPN on 10 devices per user with more servers worldwide and extra security features. This plan also includes all Proton Pass and Proton Drive functionality.
At Proton, our mission is to make it easy for you to protect your most sensitive information. Unlike Big Tech companies, we put your privacy first and never commoditize your personal data for profit.
By using Proton Mail, you’re not only ensuring HIPAA compliance but also supporting a company dedicated to upholding your basic human right to privacy. Our features, such as end-to-end encryption, zero-access encryption, and comprehensive BAA coverage, provide all the security your organization needs to operate in a safe, optimal way.
Switching to Proton Mail is simple with our Easy Switch feature, allowing you to seamlessly transition all your emails, contacts, and calendars from other services.
When you create a Proton Mail account, you’re not only protecting your most valuable business and patient data, you’re also helping build a better internet where privacy is the default.
In response to popular demand, our privacy-first AI writing assistant Proton
Scribe is now available for free on our Duo and Family plans, in nine different
languages.
Proton Drive provides private and secure file sharing, document editing, and
cloud storage for businesses of all sizes. Take control of your company's data.