all-in-one privacy solution":["Proton Unlimited is een all-in-one privacy-oplossing"],"Black Friday":["Black Friday"],"No ads. Privacy by default.":["Geen advertenties. Standaard privacy."],"People before profits":["Mensen vóór winst"],"Security through transparency":["Veiligheid door openheid"],"The best Proton Mail ${ BLACK_FRIDAY } deals":["De beste ${ BLACK_FRIDAY }-deals voor Proton Mail"],"The world’s only community- supported email service":["'s Werelds enige door de community ondersteunde e-mailservice"]},"specialoffer:limited":{"${ hours } hour":["${ hours } uur","${ hours } uur"],"${ hoursLeft }, ${ minutesLeft } and ${ secondsLeft } left":["Nog ${ hoursLeft }, ${ minutesLeft } en ${ secondsLeft } resterend"],"${ minutes } minute":["${ minutes } minuut","${ minutes } minuten"],"${ seconds } second":["${ seconds } seconde","${ seconds } seconden"],"Limited time offer":["Aanbieding beperkt geldig"]},"specialoffer:listitem":{"Create multiple addresses":["Maak meerdere e-mailadressen aan"],"Hide-my-email aliases":["Hide-my-email-aliassen"],"Quickly unsubscribe from newsletters":["Meld u eenvoudig af voor nieuwsbrieven"],"Use your own domain name":["Gebruik uw eigen domeinnaam"]},"specialoffer:logos":{"As featured in":["Zoals te lezen in"]},"specialoffer:metadescription":{"Get an encrypted email that protects your privacy":["Kies voor beveiligde e-mail die uw privacy beschermt"]},"specialoffer:metatitle":{"Proton Mail Black Friday Sale - Up to 40% off":["Proton Mail Black Friday Sale - Tot 40% korting"]},"specialoffer:newmetadescription":{"Get up to 40% off Proton Mail subscriptions this Black Friday. Find great deals on our secure end-to-end encrypted email plans.":["Profiteer tijdens Black Friday van wel 40% korting op Proton Mail-abonnementen. Bekijk geweldige aanbiedingen voor onze veilige, end-to-end versleutelde e-mailabonnementen."]},"specialoffer:newmetatitle":{"Proton Mail Black Friday sale | Up to 40% off secure email":["Proton Mail Black Friday Sale | Tot 40% korting op veilige e-mail"]},"specialoffer:note":{"* Billed at ${ TOTAL_SUM } for the first year":["*U betaalt ${ TOTAL_SUM } voor het eerste jaar"],"*Billed at ${ TOTAL_SUM } for the first 2 years":["*U betaalt ${ TOTAL_SUM } voor de eerste 2 jaar"],"30-day money-back guarantee":["30 dagen niet-goed-geld-terug-garantie"],"Billed at ${ TOTAL_SUM } for the first 2 years":["U betaalt ${ TOTAL_SUM } voor de eerste 2 jaar"],"Billed at ${ TOTAL_SUM } for the first year":["U betaalt ${ TOTAL_SUM } voor het eerste jaar"],"You save ${ SAVE_SUM }":["U bespaart ${ SAVE_SUM }"]},"specialoffer:off":{"${ PERCENT_OFF } off":["−${ PERCENT_OFF }"]},"specialoffer:testimonial":{"I love my ProtonMail":["Ik ben fan van ProtonMail"],"My favorite email service":["Mijn favoriete e-mailservice"],"Thanks Proton for keeping us all safe in the complicated internet universe.":["Proton houdt ons allemaal veilig in het complexe internetuniversum."],"You get what you pay for. In the case of big tech, if you pay nothing, you get used. I quit using Gmail and switched to @ProtonMail":["Je krijgt waarvoor je betaalt. In het geval van Big Tech betekent 'gratis' dat je wordt gebruikt. Ik ben gestopt met Gmail en overgestapt op @ProtonMail"]},"specialoffer:time":{"Days":["Dagen"],"Hours":["Uur"],"Min":["Min"]},"specialoffer:title":{"And much more":["En nog veel meer"],"Safe from trackers":["Beschermd tegen trackers"],"Stay organized":["Blijf georganiseerd"],"Black Friday email deals":["Black Friday-deals voor e-mail"],"Don’t just take our word for it":["U hoeft ons niet te geloven"],"Make your inbox yours":["Maak uw inbox van u"],"Our story":["Ons verhaal"],"Transfer your data from Google in one click":["Zet uw gegevens van Google over met één klik"]},"specialoffer:tooltip":{"Access blocked content and browse privately. Includes ${ TOTAL_VPN_SERVERS }+ servers in ${ TOTAL_VPN_COUNTRIES }+ countries, connect up to 10 devices, access worldwide streaming services, malware and ad-blocker, and more.":["Bekijk geblokkeerde inhoud en surf privé. Met ${ TOTAL_VPN_SERVERS }+ servers in meer dan ${ TOTAL_VPN_COUNTRIES } landen, verbinding met maximaal 10 apparaten, wereldwijd toegang tot streamingdiensten, malware- en advertentieblokkering, en meer."],"Easily share your calendar with your family, friends or colleagues, and view external calendars.":["Deel uw agenda eenvoudig met uw familie, vrienden of collega's, en bekijk externe agenda's."],"Includes support for 1 custom email domain, 10 email addresses, 10 hide-my-email aliases, calendar sharing, and more.":["Ondersteuning voor 1 aangepast e-maildomein, 10 e-mailadressen, 10 hide-my-email-aliassen, gedeelde agenda's en meer."],"Includes support for 3 custom email domains, 15 email addresses, unlimited hide-my-email aliases, calendar sharing, and more.":["Ondersteuning voor 3 aangepaste e-maildomeinen, 15 e-mailadressen, onbeperkt hide-my-email-aliassen, gedeelde agenda's en meer."],"Manage up to 25 calendars, mobile apps, secured with end-to-end encryption, 1-click calendar import from Google, and more.":["Beheer tot 25 agenda's, mobiele apps, beveiligd met end-to-end versleuteling, agenda's van Google importeren met 1 klik, en meer."]},"Status banner":{"Learn more":["Meer informatie"],"Please note that at the moment we are experiencing issues with the ${ issues[0] } service.":["We ondervinden op dit moment problemen met de ${ issues[0] }service."],"We are experiencing issues with one or more services at the moment.":["We ondervinden momenteel problemen met een of meer services."]},"Status Banner":{"At the moment we are experiencing issues with the Proton VPN service":["Momenteel werkt de dienst van Proton VPN niet naar behoren"],"Learn more":["Meer informatie"]},"steps":{"Step":["Stap"]},"suggestions":{"Suggestions":["Suggesties"]},"Support":{"Sub category":["Subcategorie","Subcategorieën"]},"Support article":{"${ readingTime } min":["${ readingTime } min","${ readingTime } min"],"Category":["Categorie","Categorieën"],"Didn’t find what you were looking for?":["Niet gevonden wat u zocht?"],"General contact":["Algemene contactgegevens"],"Get help":["Krijg hulp"],"Legal contact":["Contactgegevens voor juridische zaken"],"Media contact":["Contactgegevens voor media"],"Partnerships contact":["Contactgegevens voor partnerschappen"],"Reading":["Lezen"]},"Support Form Platform option":{"VPN for Android TV":["VPN voor Android TV"],"VPN for Apple TV":["VPN voor Apple TV"],"VPN for Chromebook":["VPN voor Chromebook"]},"Support troubleshooting":{"App version":["App-versie"],"Browser":["Browser"],"Check if this helps":["Kijk of dit helpt"],"Choose a product":["Kies een product"],"Did this solve your issue?":["Heeft dit uw probleem opgelost?"],"Faster assistance is just a few clicks away":["Snellere hulp is met een paar klikken geregeld"],"How can we help?":["Hoe kunnen we helpen?"],"No, contact support":["Nee, contact opnemen met ondersteuning"],"Please fill out one field after another":["Vul de velden achter elkaar in"],"Please make your selections":["Maak een keuze"],"Proton account":["Proton-account"],"Proton for Business":["Proton for Business"],"Thank you for your feedback":["Bedankt voor uw feedback"],"What can we help with?":["Waar kunnen we mee helpen?"],"Yes":["Ja"]},"support_modal_search_query":{"Search query":["Zoekopdracht"]},"support_search_button":{"Search":["Zoeken"]},"support_search_i_am_looking_for":{"I'm looking for":["Ik ben op zoek naar"]},"SupportForm":{"For a faster resolution, please report the issue from the Bridge app: Help > Report a problem.":["Om problemen sneller op te lossen, meldt u het via de Bridge-app: Help > Een probleem melden."],"Information":["Informatie"]},"SupportForm:option":{"Account Security":["Accountbeveiliging"],"Contacts":["Contactpersonen"],"Custom email domain":["Aangepast e-maildomein"],"Email delivery and Spam":["E-maillevering en spam"],"Encryption":["Versleuteling"],"Login and password":["Inlognaam en wachtwoord"],"Merge aliases and accounts":["Aliassen en accounts 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supportLink } als u hulp nodig hebt."],"The page you’re looking for might have been removed, or it could be an\nold link.":["De pagina waarnaar u op zoek bent, is mogelijk verwijderd, of u gebruikt een oude koppeling."],"Your question may already have an answer in our knowledge base:":["Uw vraag is mogelijk al beantwoord in onze kennisbank:"]},"Title":{"On this page":["Op deze pagina"],"Related articles":["Gerelateerde artikelen"],"Share ${ thisPage }":["${ thisPage } delen"],"Switch to Proton Pass - Contact us":["Stap over op Proton Pass - Neem contact met ons op"],"Thank you!":["Bedankt!"],"this page":["deze pagina"]},"tooltip_vpn":{"Access blocked content and browse privately. Includes ${ TOTAL_VPN_SERVERS }+ servers in ${ TOTAL_VPN_COUNTRIES }+ countries, highest VPN speed, ${ TOTAL_VPN_CONNECTIONS } VPN connections, worldwide streaming services, malware and ad-blocker, and more.":["Bekijk geblokkeerde inhoud en surf privé. 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Impact of Swiss surveillance laws on secure email | Proton
In September of this year, the Swiss Parliament passed a new Swiss surveillance law, known as the Nachrichtendienstgesetz (NDG) in German and la Loi sur le renseignement (LRens) en française.
2017 Update – In the months since the law was first introduced, we have had repeated contact with the Swiss government and held a meeting at our office together with legal counsel and members of the PTSS(nieuw venster). In our meetings, we discussed the practical challenges of implementing such a law, and helped to advise policy makers on the most sensible implementation.
We appreciate that the Swiss government has recognized the leading role that Proton AG plays in developing the cybersecurity tools of the future, along with the role that we play in the economic re-orientation of Geneva, and Switzerland as a whole towards the high tech sector, and sought a meeting with us to discuss how to ensure both security and privacy in the digital age.
As a participant in these discussions, we can confirm unequivocally that upon implementation, the provisions regarding data retention introduced by the BÜPF will exempt companies like Proton Mail and Proton VPN which are not major telecommunications operators. This is in addition to the points in the article below, which still hold.
As the world’s largest secure email service(nieuw venster), we are following the discussions in Switzerland closely and we have gone over law with legal experts to understand the implications for Proton Mail. The Swiss surveillance law is similar to the one which was recently approved in Germany(nieuw venster). However, there are some differences. The Swiss version requires sign off by a judge and needs to go through two levels of judiciary for approval. The Swiss also don’t have a history of cooperating with the US, unlike German intelligence.
After careful analysis, we can conclude that the new Swiss surveillance law will not significantly impact the environment for secure email services in Switzerland, and in particular will not affect Proton Mail. There are a couple reasons for this.
First, the new law only allows Swiss intelligence to conduct more surveillance. Given Switzerland’s neutrality, Swiss intelligence is mostly concerned with domestic threats and does not have an interest in the data of the 95% of Proton Mail users who are not from Switzerland. While the new law might open the door for Swiss intelligence, it certainly doesn’t open it for the NSA or other foreign intelligence agencies.
Second, there is a distinction between handing over the data we already have (which is end-to-end encrypted), and being forced to actively hack users. The new laws could compel us to hand over data that we have, but they definitely CANNOT force companies to hack their users. Because Proton Mail’s encryption is done client side, any obligations for service providers to remove encryption wouldn’t apply because the encryption is applied by the end-user on their device, and not by Proton Mail. It is also not clear the clauses regarding encryption would even apply to us in the first place, because we don’t fall under the standard definition of communication service provider used in the law, which largely relates to ISPs. This applies also for Proton VPN, as there is nothing in the law that can compel us to break Proton VPN’s encryption, or force us to obtain data from users that we don’t naturally possess (such as IP logs), nor are we legally obligated to start possessing them.
Third, while it seems bad that these new laws can force Proton Mail to hand over encrypted user data, this doesn’t actually change anything. Any company (Proton Mail included), can already be asked to hand over user data provided there is a VALID Swiss court order. The new law doesn’t change this. What it does is provides Swiss intelligence another avenue to get data. Instead of having to bring a case through the courts first, they can now directly request through the judiciary. This of course applies only to Swiss intelligence, foreign intelligence agencies will still need to go through the courts.
Fourth, since Proton Mail emails are encrypted using PGP (which provides end-to-end encryption), any emails that we do hand over would be encrypted, and only the owner of the emails will have the ability to decrypt them. This means the new Swiss surveillance laws actually strengthen instead of weaken Proton Mail’s use case. If Swiss intelligence has easier access to confidential personal data under the new laws, it becomes even more important to encrypt this data, which is exactly what Proton Mail does.
For the non-Swiss Proton Mail users, it is safe to say that these laws have little to no impact. As for Swiss users, unfortunately the privacy environment in our country has gotten worse which increases the need for secure email services like Proton Mail. Even though the new Swiss surveillance law does not fundamentally harm Proton Mail’s usage case (it in fact arguably improves it), we are consistent in our stance of opposing government invasion of personal privacy. For this reason, we are supporting the referendum effort to overturn these laws, and we encourage all Swiss Proton Mail users to also study the laws and sign the referendum. More information about the referendum can be found in our blog post here(nieuw venster).
Finally, it is worth noting that even with increased surveillance powers, Swiss surveillance agencies are not the primary threat actors that our security team are worried about. We see better funded and resourced actors such as the US NSA, CIA, and Russian or Chinese state security, and black hat criminal groups operating without the constraints of laws, as posing significantly larger threats. Compared to these actors, Swiss surveillance agencies operating within the confines of Swiss law are simply not the main risks to Proton Mail and Proton VPN users.