all-in-one privacy solution":["Proton Unlimited es una solución de privacidad todo en uno"],"Black Friday":["Black Friday"],"No ads. Privacy by default.":["Sin anuncios. Privacidad por defecto."],"People before profits":["Primero las personas, luego los beneficios"],"Security through transparency":["Seguridad con transparencia"],"The best Proton Mail ${ BLACK_FRIDAY } deals":["Las mejores ofertas de Proton Mail en el ${ BLACK_FRIDAY }"],"The world’s only community- supported email service":["El único servicio de correo electrónico del mundo respaldado por la comunidad"]},"specialoffer:limited":{"${ hours } hour":["${ hours } hora","${ hours } horas"],"${ hoursLeft }, ${ minutesLeft } and ${ secondsLeft } left":["Tiempo restante: ${ hoursLeft }, ${ minutesLeft } y ${ secondsLeft }"],"${ minutes } minute":["${ minutes } minuto","${ minutes } minutos"],"${ seconds } second":["${ seconds } segundo","${ seconds } segundos"],"Limited time offer":["Oferta por tiempo limitado"]},"specialoffer:listitem":{"Create multiple addresses":["Cree múltiples direcciones"],"Hide-my-email aliases":["Seudónimos de hide-my-email"],"Quickly unsubscribe from newsletters":["Cancele suscripciones a boletines rápidamente"],"Use your own domain name":["Use su propio dominio"]},"specialoffer:logos":{"As featured in":["Tal como aparece en"]},"specialoffer:metadescription":{"Get an encrypted email that protects your privacy":["Obtenga un correo electrónico cifrado que protege su privacidad"]},"specialoffer:metatitle":{"Proton Mail Black Friday Sale - Up to 40% off":["Oferta de Black Friday de Proton Mail: hasta un 40% de descuento"]},"specialoffer:newmetadescription":{"Get up to 40% off Proton Mail subscriptions this Black Friday. Find great deals on our secure end-to-end encrypted email plans.":["Aproveche las rebajas de Black Friday y obtenga suscripciones de Proton Mail con hasta un 40 % de descuento. Encontrará las mejores ofertas en planes de correo electrónico seguro cifrado de extremo a extremo."]},"specialoffer:newmetatitle":{"Proton Mail Black Friday sale | Up to 40% off secure email":["Rebajas de Black Friday en Proton Mail | Hasta un 40 % de descuento en correo electrónico seguro"]},"specialoffer:note":{"* Billed at ${ TOTAL_SUM } for the first year":["*Con un costo de ${ TOTAL_SUM } durante el primer año"],"*Billed at ${ TOTAL_SUM } for the first 2 years":["*Con un costo de ${ TOTAL_SUM } durante los primeros 2 años"],"30-day money-back guarantee":["Garantía de devolución de dinero de 30 días"],"Billed at ${ TOTAL_SUM } for the first 2 years":["Con un costo de ${ TOTAL_SUM } durante los primeros 2 años"],"Billed at ${ TOTAL_SUM } for the first year":["Con un costo de ${ TOTAL_SUM } durante el primer año"],"You save ${ SAVE_SUM }":["Ahorre ${ SAVE_SUM }"]},"specialoffer:off":{"${ DISCOUNT } off":["-${ DISCOUNT }"],"${ PERCENT_OFF } off":["-${ PERCENT_OFF }"]},"specialoffer:testimonial":{"I love my ProtonMail":["Amo mi Proton Mail"],"My favorite email service":["Mi servicio de correo electrónico favorito"],"Thanks Proton for keeping us all safe in the complicated internet universe.":["Gracias Proton por mantenernos a salvo en el complicado universo de Internet."],"You get what you pay for. In the case of big tech, if you pay nothing, you get used. I quit using Gmail and switched to @ProtonMail":["Obtiene aquello por lo que paga. En el caso de la gran tecnología, cuando uno no paga nada, se acostumbra. Dejé de usar Gmail y cambié a @ProtonMail"]},"specialoffer:time":{"Days":["Días"],"Hours":["Horas"],"Min":["min"]},"specialoffer:title":{"And much more":["Y mucho más"],"Make your inbox yours":["Personalice su bandeja de entrada"],"Safe from trackers":["A salvo de rastreadores"],"Stay organized":["Mantenga el orden"],"Black Friday email deals":["Ofertas en correo electrónico del Black Friday"],"Don’t just take our word for it":["No confíe solo en nuestra palabra"],"Our story":["Nuestra historia"],"Transfer your data from Google in one click":["Transfiera sus datos de Google con un solo clic"]},"specialoffer:tooltip":{"Access blocked content and browse privately. Includes ${ TOTAL_SERVERS }+ servers in ${ TOTAL_COUNTRIES }+ countries, connect up to 10 devices, access worldwide streaming services, malware and ad-blocker, and more.":["Acceda a contenido bloqueado y navegue de forma privada. Incluye ${ TOTAL_SERVERS } servidores en más de ${ TOTAL_COUNTRIES } países, conecta hasta 10 dispositivos, acceda a servicios de transmisión en todo el mundo, malware y bloqueador de anuncios, y más."],"Easily share your calendar with your family, friends or colleagues, and view external calendars.":["Comparta su calendario con familiares, amigos y compañeros fácilmente y consulte calendarios externos."],"Includes support for 1 custom email domain, 10 email addresses, 10 hide-my-email aliases, calendar sharing, and more.":["Incluye compatibilidad con 1 dominio de correo electrónico personalizado, 10 direcciones de correo electrónico, 10 seudónimos de hide-my-email, posibilidad de compartir calendario, etc."],"Includes support for 3 custom email domains, 15 email addresses, unlimited hide-my-email aliases, calendar sharing, and more.":["Incluye compatibilidad con 3 dominios de correo electrónico personalizado, 15 direcciones de correo electrónico, seudónimos ilimitados de hide-my-email, posibilidad de compartir calendario, etc."],"Manage up to 25 calendars, mobile apps, secured with end-to-end encryption, 1-click calendar import from Google, and more.":["Administre hasta 25 calendarios, apps móviles, protegido con cifrado de extremo a extremo, importación de calendario con 1 clic desde Google y más."]},"Status Banner":{"At the moment we are experiencing issues with the Proton VPN service":["En este momento, tenemos problemas con el servicio Proton VPN."],"Learn more":["Más información"]},"Status banner":{"Learn more":["Más información"],"Please note that at the moment we are experiencing issues with the ${ issues[0] } service.":["Tenga en cuenta que, en este momento, estamos experimentando problemas con el servicio ${ issues[0] }."],"We are experiencing issues with one or more services at the moment.":["En este momento, tenemos problemas con uno o más servicios."]},"suggestions":{"Suggestions":["Sugerencias"]},"Support":{"Sub category":["Subacategoria","Subcategorías"]},"Support article":{"${ readingTime } min":["${ readingTime } minuto","${ readingTime } minutos"],"Category":["Categoría","Categorías"],"Didn’t find what you were looking for?":["¿No encontró lo que buscaba?"],"General contact":["Contacto general"],"Get help":["Obtener ayuda"],"Legal contact":["Contacto legal"],"Media contact":["Contacto para medios"],"Partnerships contact":["Contacto para colaboradores"],"Reading":["Lectura"]},"Support categories":{"Browse Proton product support":["Explore el soporte de productos de Proton"]},"Support category":{"There is no article in this category yet.":["Todavía no hay ningún artículo en esta categoría."]},"Support troubleshooting":{"--- Select ---":["--- Seleccionar ---"],"App version":["Versión de la app"],"Browser":["Navegador"],"Check if this helps":["Compruebe si le sirve"],"Choose a category for your question":["Elija la categoría de su pregunta"],"Choose a product":["Elija un producto"],"Did this solve your issue ?":["¿Resolvió su problema?"],"Faster assistance is just a few clicks away — please make your selections":["Obtenga ayuda más rápidamente con tan solo unos clics. Haga su selección."],"No, contact support":["No, contactar a soporte"],"Proton account":["Cuenta de Proton"],"Proton Bridge":["Proton Bridge"],"Proton Calendar":["Calendario de Proton"],"Proton Drive":["Proton Drive"],"Proton for Business":["Proton for Business"],"Proton Mail":["Correo de Proton"],"Proton Pass":["Proton Pass"],"Proton VPN":["VPN de Proton"],"Thank you for your feedback":["Gracias por sus comentarios"],"Troubleshooting":["Solución de problemas"],"What can we help with ?":["¿En qué podemos ayudar?"],"Yes":["Sí"]},"support_modal_search_query":{"Search query":["Consulta"]},"support_search_button":{"Search":["Buscar"]},"support_search_i_am_looking_for":{"I'm looking for":["Busco"]},"SupportForm":{"For a faster resolution, please report the issue from the Bridge app: Help > Report a problem.":["Para una resolución más rápida, reporte el problema desde la app Bridge: Ayuda > Reportar un problema."],"Information":["Información"]},"SupportForm:option":{"Account Security":["Seguridad de la cuenta"],"Contacts":["Contactos"],"Custom email domain":["Dominio de correo electrónico personalizado"],"Email delivery and Spam":["Entrega de correo electrónico y spam"],"Encryption":["Cifrado"],"Login and password":["Inicio de sesión y contraseña"],"Merge aliases and accounts":["Combinar alias y cuentas"],"Migrate to Proton":["Migrar a Proton"],"Notifications":["Notificaciones"],"Other":["Otros"],"Plans and billing":["Planes y facturación"],"Proton for Business":["Proton for Business"],"Sign up":["Regístrese"],"Storage":["Almacenamiento"],"Users, addresses, and identities":["Usuarios, direcciones e identidades"]},"SupportForm:optionIntro":{"Select a topic":["Seleccione un tema"]},"swiss_baseed_feature":{"Swiss based":["Con sede en Suiza"]},"Testimonial":{"Awards":["Premios"],"Customers":["Clientes"],"Featured":["Destacados"],"Go to testimonial source":["Ir a la fuente testimonial"],"Reviews":["Reseñas"],"Videos":["Videos"]},"Text":{"Find the plan that's right for you":["Encuentre el plan adecuado para usted"],"If you need help, check out our ${ supportLink }.":["Si necesita ayuda, consulte nuestra ${ supportLink }."],"The page you’re looking for might have been removed, or it could be an\nold link.":["Es posible que la página que busca haya sido eliminada o que sea un\nenlace antiguo."]},"Title":{"On this page":["En esta página"],"Related articles":["Artículos relacionados"],"Share ${ thisPage }":["Compartir ${ thisPage }"],"Thank you!":["¡Gracias!"],"this page":["esta página"]},"Tooltip":{"More information":["Más información"]},"tooltip_calendar":{"Create up to 20 custom & shareable encrypted calendars. On top of that, add up to 5 calendars from friends, family, colleagues, and organizations.":["Cree hasta 20 calendarios personalizados, compartibles y cifrados. Agregue hasta 5 calendarios de amigos, familiares, colegas y organizaciones."]},"tooltip_vpn":{"Access blocked content and browse privately. Includes ${ TOTAL_SERVERS }+ servers in ${ TOTAL_COUNTRIES }+ countries, highest VPN speed, ${ TOTAL_VPN_CONNECTIONS } VPN connections, worldwide streaming services, malware and ad-blocker, and more.":["Acceda a contenido bloqueado y navegue en privado. Tendrá a su disposición más de ${ TOTAL_SERVERS } servidores en más de ${ TOTAL_COUNTRIES } países, VPN de máxima velocidad, ${ TOTAL_VPN_CONNECTIONS } conexiones VPN, servicios de streaming en todo el mundo, bloqueadores de malware y de anuncios, y mucho más."],"Access blocked content and browse privately. Includes ${ TOTAL_SERVERS }+ servers in ${ TOTAL_COUNTRIES }+ countries, highest VPN speed, 10 VPN connections, worldwide streaming services, malware and ad-blocker, and more.":["Acceda a contenido bloqueado y navegue en privado. Tendrá a su disposición más de ${ TOTAL_SERVERS } servidores en más de ${ TOTAL_COUNTRIES } países, VPN de máxima velocidad, 10 conexiones VPN, servicios de streaming en todo el mundo, bloqueadores de malware y de anuncios, y mucho más."]},"version_history_label":{"Version history":["Historial de versiones"]},"version_history_tooltip":{"Store up to ${ versionHistoryNumber } versions of each file for up to ${ years } years":["Comparta hasta ${ versionHistoryNumber } versiones de cada archivo hasta durante ${ years } años"]},"vpn_features_link":{"View VPN plans":["Ver planes de VPN"]},"vpn_features_useCase":{"Access blocked content and browse privately":["Acceda a contenido bloqueado y navegue de forma privada"]}}},"unleashApi":"https://account.proton.me/api"};
window.frameworkContext = frameworkContext;
window.__toAssetUrl = (filename) => {
if (frameworkContext.cdn !== undefined && frameworkContext.cdn.enabled === 'true') {
return `${frameworkContext.cdn.url}${frameworkContext.base}/${filename}`;
} else {
return filename;
}
};
})();
You can activate, change, or cancel active subscriptions at any time. If you change or cancel your plan, the value of any unused subscription days is added to your account as credits.
Here we explain three terms to help you understand how these credits work and give you an example of how we calculate your bill when you upgrade:
Account credit is credit in your Proton Account that has not been used toward a new Proton plan.
You can get credit when you cancel or downgrade a plan with some days left in your subscription or when you make a payment by Bitcoin. You can also add credit to your account at any time using your credit card, PayPal, or by sending us cash.
The credit is applied to your account in the currency of your last payment and can be used toward your next subscription.
To find your account credits, log in to your account at account.proton.me on a computer, click Settings → All settings → Dashboard, and scroll down to Credits.
A proration is the amount of credit you receive for unused subscription days when you cancel, upgrade, or downgrade an active subscription. The proration is calculated by dividing the amount paid for the subscription term by the number of days in the term, then multiplying that amount by the number of days remaining.
Example: You paid 47.88 EUR for an annual Proton Mail Plus plan. You then decide to cancel the subscription with 100 days remaining at the time of cancellation. The proration amount will be:
47.88 EUR / 365 days * 100 days = 13.12 EUR
You’ll see any proration you have in the Plan summary at the checkout:
Coupons and gift codes
Coupons are special subscription discounts that we may apply to your account if you:
signed up for a special promotion
contributed to Proton’s initial crowdfunding campaign
purchased a Lifetime Visionary plan
Our Customer Support team may also give you a discount coupon for special situations, for example, to rectify a billing mistake.
Gift codes are a type of discount coupon. There are two ways to add gift codes to your account.
In the Dashboard
1. Log in to your Proton Account at account.proton.me and select Settings → All settings →Dashboard → Gift code.
2. Add your code in the Gift code field and click Submit.
At the checkout
1. Log in to your Proton Account at account.proton.me and select Settings → All settings → Dashboard → Your plan.
2. After you edit your billing details, change your plan, or customize your plan (if you’re on Proton for Business), click Add a gift code at the checkout, add your code, and click Apply.
Plan upgrade example
To illustrate how account credit, proration, and coupons work in practice, let’s suppose:
You’re subscribed to an annual Proton Mail Plus plan (47.88 EUR/year) with 100 days left on your annual subscription.
You decide to upgrade to Proton Unlimited (119.88 EUR/year).
You have a coupon discount of 15 EUR.
You also have 20 EUR credit.
At the checkout, your account credit, proration, and coupon would be displayed in this section of the Plan summary.
Here’s how your final price would be calculated:
1. Your new plan’s cost = 119.88 EUR/year.
2. Your existing plan’s proration = 47.88 EUR / 365 days * 100 days = 13.12 EUR.
3. Your coupon discount = 15 EUR
4. Your existing credit = 20 EUR.
5. The final amount due is the total from 1. minus the amounts in 2, 3, and 4: