How to delete your Proton Account

Proton Mail(ventana nueva) makes it possible to delete your Proton Account entirely. Once your account is deleted, there is no way to recover it. We do not recycle usernames, which means the same username will not be available in the future.

Instead of deleting an account, you can also merge it with another Proton Account.

Learn how to combine multiple Proton Accounts(ventana nueva)

Please note that you cannot delete your account with the intention of switching to a different domain (like @proton.me or @protonmail.com). Once an account is created, the domain cannot be changed. You can have multiple domains if you upgrade to a paid plan.

How to delete your account using the Proton Mail web app

1. Log in to your account at account.proton.me and go to Settings → All settings → Account → Account and password → Delete account and click the Delete your account button. 

2. Please provide a reason why you’re leaving us and confirm your Proton Mail username and password as a security precaution. If you have two-factor authetication(ventana nueva) enabled on your account, you will also need to enter a 2FA code.

Check Yes, I want to permanently delete this account and all its data, then click Delete. Please keep in mind that you’ll lose access to all Proton apps, including Proton VPN(ventana nueva), Proton Drive(ventana nueva), and Proton Calendar.

How to delete your account using the Proton Mail iOS/iPadOS app

1. Sign in to the app and go to Settings → Account settings → [Your Proton Account name] → Delete account.

2. Please provide a reason why you’re leaving us and provide an email address we can contact you on. Check Yes, I want to permanently delete this account and all its data, then tap Delete.

You’ll be asked to re-confirm your Proton Account password and input a 2FA code (if you’ve enabled 2FA for this account). Please keep in mind that you’ll lose access to all Proton apps, including Proton VPN(ventana nueva), Proton Drive(ventana nueva), and Proton Calendar.