How to clean cache and cookies
Browsers try to speed up your web browsing experience by saving images and other web page data that it thinks is unlikely to change between visits.
Cookies are small files that websites leave on your computer. They often perform useful functions such as knowing that you visited the site before and remembering your preferences for that site, but can also be used to track visitors access web sites.
Both the browser cache and cookies can cause minor issues when using Proton Mail (for example, by pulling data from the cache instead of from an updated web page). These minor issues can often be fixed by clearing the cache and deleting cookies.
In this article, we show you how this is done for all major browsers.
Firefox, Tor Browser (Windows, macOS, Linux)
1. Go to Menu (3-bar hamburger icon at the top right) → Preferences → Privacy & Security → Cookies and Site Data.
2. Ensure Cookies and Site Data and Cached Web Content are selected and click Clear.
Firefox (Android)
Go to Menu (3-dot icon to the right of the URL bar) → Settings → Delete browning data. Ensure Cookies and Cached images and files are selected and tap Delete browsing data.
Firefox (iOS and iPadOS)
Go to Menu (3-bar hamburger icon on the top right) → Settings → Data Management. Ensure Cache, Cookies, and Offline Web Site Data are selected and tap Clear Private Data.
Google Chrome, Chromium, Brave (Windows, macOS, Linux, Chromebook)
1. Go to Menu (3-dot icon at top right) → Settings → Privacy and Security → Clear browsing data.
(nouvelle fenêtre)
(In Brave, go to Privacy and Security → Advanced → Clear browsing data).
2. Ensure Cookies and other site data and Cached images and files are selected and click Clear data.
Chrome (Android)
Go to Menu (3-dot icon at top right) → Settings → Privacy and security → Clear browsing data. Ensure Cookies and site data and Cached images and files are selected and tap Clear data.
Chrome (iOS/iPadOS)
Go to Menu (3-dot icon at top right) → Settings → Privacy → Clear browsing data. Ensure Cookies, site data and Cached Images and Files are selected and tap Clear Browsing Data.
Microsoft Edge Chromium (Windows)
1. Go to Menu (3-dot icon at top right) → Settings → Privacy, search, and services.
2. Scroll down to Clear browsing data and click the Choose what to clear button. Ensure Cookies and site data and Cached images and files are selected and click Clear now.
Safari (macOS)
1. Go to Safari in the macOS menu bar → Preferences → Privacy tab and click Manage Website Data…
2. Click Remove All, then click Done.
Safari (iOS and iPadOS)
Go to iOS/iPadOS Settings → Safari → Clear History and Website Data and tap Clear.
Opera (Windows. Linux, macOS)
1. Go to Menu (icon on far right) → Privacy & Security → Browsing data → Clear.
2. Click Clear data.
Opera (Android)
Go to Menu (Opera logo in URL bar) → Settings → Privacy → Clear browsing data… Select Cookies and site data and tap Clear data.
Opera iOS and iPadOS
Go to Menu (3-dot icon on top right) → Settings → Browser → Clear Browser Data. Select Cookies And Site Data and Cached Images and Files, then tap Clear.
