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How to prevent identity theft

Identity theft(nieuw venster) is a major sector of criminal activity. About 24 million people fell victim(nieuw venster) in the United States alone in 2021, costing them over $16 billion. Credit card fraud is the most common type, but criminals target all kinds of personal data.

Identity theft protection requires a mix of vigilance, good personal security practices, and using reliable technology. This article goes over some simple ways you can minimize your risk of being exploited.

How does identity theft happen?

Identity theft is when criminals get access to your personal data and then use it to impersonate you, take out loans in your name, open lines of credit, steal government benefits, or other financial crimes.

There are multiple ways someone can steal your identity, from having a lost wallet fall into the wrong hands to a mail thief cracking your mailbox. 

The main attack vector is the web, often starting with email, social media, or text message. Typically this is in the form of a phishing attack(nieuw venster), in which the hacker pretends to be a person or company you know or trust. They try to trick you into divulging sensitive data, such as login credentials or bank details, either directly or through an impostor website.

Another way your personal details can be exposed and then used for identity theft is through a data breach(nieuw venster). For example, when credit bureau Equifax leaked the financial information of 147 million Americans(nieuw venster) in 2017, it was a bonanza for identity thieves and other financial criminals.

If a company that stores your data has a breach, there’s a chance some of your details have been spilled into the world. Any of these details can be used to impersonate you and thus steal your identity.

How to report identity theft

If you suspect you’re a victim of identity theft, your next steps vary by country. In most cases, you’ll need to report your suspicions to the police. In the United States, you can also reach out to www.identitytheft.gov(nieuw venster), which is run by the Federal Trade Commission. You’ll also want to contact the three credit bureaus — Equifax(nieuw venster), Experian(nieuw venster), and TransUnion(nieuw venster) — to make sure they freeze your credit.

We have a detailed guide on what to do if your Social Security number has been stolen(nieuw venster).

How to protect yourself from identity theft

Secure your personal documents

Keep physical documents like your social security card, birth certificate, and passport in a safe or locked drawer. Before throwing away any documents that contain personal information, such as bank statements, medical bills, or tax returns, shred them to prevent dumpster divers from getting their hands on your data.

Expats and digital nomads often store copies of personal documents such as passports, tax returns, and social security cards in cloud storage services like Google Drive(nieuw venster) for easy access while abroad. While these tools are convenient, they are not infallible.

Proton Drive keeps your file safe with end-to-end encryption, which means nobody — not even us — can see your data. Our encrypted cloud storage uses 2FA, keeps track of who signs into your account, and includes a high-security program called Proton Sentinel(nieuw venster) with certain premium plans to detect and prevent account takeover attacks. 

Monitor your accounts and credit

It’s important to check your bank and credit card statements regularly for any unauthorized transactions and report them immediately. You can also request a free credit report(nieuw venster) once a year from each of the three major credit bureaus (Equifax, Experian, and TransUnion) to look for any accounts or activities you don’t recognize. Furthermore, a credit monitoring service(nieuw venster) can alert you to changes in your credit report, such as new accounts being opened in your name.

Improve your digital security

Avoid using easily guessed passwords and make sure that each of your accounts has unique passwords(nieuw venster). Wherever possible, turn on MFA (Multi-Factor Authentication)(nieuw venster) on your financial, email, and social media accounts to add an extra layer of security by requiring at least another form of identification beyond just a password. Proton Pass can help by generating strong passwords and managing them for you. It also features a built-in 2FA authenticator.

Your emails may be intercepted by cybercriminals if the email servers are compromised. For example, while Gmail encrypts your emails during transit using TLS, it doesn’t offer end-to-end encryption, so Google can still access the content of your emails. If Gmail’s servers were to be compromised, your emails could be leaked(nieuw venster). Proton Mail is an encrypted email service that secures your communications and prevents eavesdropping using end-to-end encryption — not even we can read your email.

Be wary of phishing and scams

You should be cautious of unsolicited requests for your personal information and never share personal information over the phone or via email. If you receive a suspicious request from an institution you do business with, such as your bank or insurance provider, contact them directly using a phone number you trust.

Knowing what scams are out there, like phishing, vishing, or smishing(nieuw venster), can help you spot and avoid them. It’s important to educate yourself and your family, especially children and seniors since they are often more vulnerable to these threats.

Secure your devices

Regularly updated antivirus software and a firewall can reduce the risk of getting infected with malware. You should also use passkeys(nieuw venster) or biometric locks(nieuw venster) on your smartphones and tablets.

Additionally, you should avoid logging into sensitive accounts and make transactions over public WiFi(nieuw venster). A VPN like Proton VPN(nieuw venster) improves your security and privacy by encrypting your data. It’s best to make it a habit to connect to your VPN before accessing any personal or financial accounts online.

Limit what you share on social media

Adjusting your privacy settings on platforms like Facebook, X, and Instagram allows you to control who sees your information. Remember that it’s risky to trust your friends list completely, as any account can potentially be hacked. Before posting anything, double-check to leave out confidential details that could be used to answer security questions or guess your passwords, such as your mother’s maiden name, your pet’s name, or the street you grew up on.

Monitor the internet for data breaches

Online services and tools can notify you if your information has been part of a data breach. For example, all Proton subscribers can enable Dark Web Monitoring(nieuw venster), which tracks multiple data sources for breach detection, including email addresses, physical addresses, government IDs, medical information, credit cards, and bank account numbers.

Take immediate action if your identity is stolen

If you notice any unauthorized accounts or activities on your credit report, you should contact the credit bureaus to let them know and ask them to remove any fraudulent entries from your credit report.

In case of new accounts opened without your consent, reach out to your credits to close those accounts and put a fraud alert(nieuw venster) on your credit reports. Freezing your credit(nieuw venster) stops creditors from being able to see your credit report at all, so they won’t approve any new credit accounts in your name.

Protect your identity with Proton

Proton is a privacy-first company protected by Swiss privacy laws(nieuw venster), ensuring your information is handled with strict confidentiality. All Proton apps are open source(nieuw venster) and independently audited. 

We use alternative routing(nieuw venster) to help you access Proton services in restricted areas or under heavy surveillance. You can also access Proton via the Tor network(nieuw venster) to keep your online activity private and protected from potential eavesdroppers or trackers who could misuse your identity information.

Here are more ways in which our apps can help protect you from identity theft:

Proton Drive

Proton Drive is an encrypted cloud storage service that securely stores your documents(nieuw venster) and protects them from identity theft. We use OpenPGP end-to-end encryption(nieuw venster) to secure your files before upload and High-Performance Elliptic Curve Cryptography (ECC Curve25519) to protect your stored data from all known cryptographic attacks.

Additionally, we use digital signatures(nieuw venster) to help you verify the authenticity of your files and folders. Any data tampering can be detected immediately, so you can swiftly act against possible identity theft.

Move your personal and financial documents to a secure cloud storage by subscribing to Proton Drive for free.

Proton Pass

Proton Pass can protect you from identity theft by creating complex passwords(nieuw venster) that are difficult for hackers to guess or break. Our service securely manages your passwords in one place, so you don’t have to remember them or risk security by writing them down or reusing them across different websites.

Moreover, Proton Pass supports 2FA(nieuw venster), a TOTP (time-based one-time password) authenticator, and Pass Monitor(nieuw venster) for monitoring the health of your passwords. You can also use hide-my-email aliases(nieuw venster) to sign up for services and websites without revealing your real email address to prevent spam, phishing attempts, and data exposure.

Update your passwords to prevent identity theft by subscribing to Proton Pass for free.

Proton VPN

Proton VPN allows you to safely and privately access the internet by encrypting your web traffic and masking your IP address(nieuw venster). For example, if you’re an expat or a digital nomad who frequently uses unsecured public WiFi abroad, you can use our VPN to safely share data online, such as passwords, credit card numbers, and personal information. 

We use strong VPN protocols(nieuw venster) with advanced encryption algorithms and high-speed connections(nieuw venster) with over 6,200 VPN servers(nieuw venster) in more than 100 countries to secure your web traffic without slowing you down. Moreover, Proton VPN has a strict no-logs policy(nieuw venster), which means we don’t record any IP addresses, online activity, or timestamps.

Protect your online privacy and safely access the internet by subscribing to Proton VPN for free(nieuw venster).

Proton Mail

Proton Mail uses end-to-end encryption to ensure your emails are encrypted before they leave your device and can only be decrypted by the intended recipient — nobody can see your data besides you two, not even Proton.

It blocks known phishing attempts, notifies you for suspicious emails, and supports hide-my-email aliases. Additionally, you can secure your emails with passwords and expiration dates, even if the recipients don’t use Proton Mail. 

Switch to an encrypted email service to prevent identity theft by subscribing to Proton Mail for free.

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