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Find great deals on our secure end-to-end encrypted email plans.":["Obtenez jusqu'à 40 % de réduction sur les abonnements Proton Mail à l'occasion du Black Friday. Profitez d'offres exceptionnelles sur nos abonnements de messagerie électronique sécurisée et chiffrée de bout en bout."]},"specialoffer:newmetatitle":{"Proton Mail Black Friday sale | Up to 40% off secure email":["Offre Black Friday Proton Mail | Jusqu'à 40 % de réduction"]},"specialoffer:note":{"* Billed at ${ TOTAL_SUM } for the first year":["* Facturé ${ TOTAL_SUM } pour la première année"],"*Billed at ${ TOTAL_SUM } for the first 2 years":["*Facturé ${ TOTAL_SUM } pour les 2 premières années"],"30-day money-back guarantee":["Garantie satisfait ou remboursé pendant 30 jours"],"Billed at ${ TOTAL_SUM } for the first 2 years":["Facturé ${ TOTAL_SUM } pour les 2 premières années"],"Billed at ${ TOTAL_SUM } for the first year":["Facturé ${ TOTAL_SUM } pour la première année"],"You save ${ SAVE_SUM }":["Vous économisez ${ SAVE_SUM }"]},"specialoffer:off":{"${ PERCENT_OFF } off":["-${ PERCENT_OFF }"]},"specialoffer:testimonial":{"I love my ProtonMail":["J'adore mon ProtonMail"],"My favorite email service":["Ma messagerie électronique préférée"],"Thanks Proton for keeping us all safe in the complicated internet universe.":["Merci Proton de nous garder en sécurité dans l'univers complexe d'internet."],"You get what you pay for. In the case of big tech, if you pay nothing, you get used. I quit using Gmail and switched to @ProtonMail":["Vous avez ce pour quoi vous payez. Avec les Big Tech, si vous ne payez rien, vous êtes utilisé. J'ai arrêté d'utiliser Gmail et je suis passée @ProtonMail"]},"specialoffer:time":{"Days":["Jours"],"Hours":["Heures"],"Min":["Min"]},"specialoffer:title":{"And much more":["Et aussi"],"Safe from trackers":["À l'abri des traqueurs"],"Stay organized":["Restez organisé(e)"],"Black Friday email deals":["Offres Black Friday pour la messagerie électronique"],"Don’t just take our word for it":["Ce qu'en disent nos utilisateurs"],"Make your inbox yours":["Appropriez-vous totalement votre boîte de réception"],"Our story":["Notre histoire"],"Transfer your data from Google in one click":["Transférez vos données depuis Google en un clic"]},"specialoffer:tooltip":{"Access blocked content and browse privately. Includes ${ TOTAL_VPN_SERVERS }+ servers in ${ TOTAL_VPN_COUNTRIES }+ countries, connect up to 10 devices, access worldwide streaming services, malware and ad-blocker, and more.":["Accédez aux contenus bloqués et naviguez en toute confidentialité. Comprend plus de ${ TOTAL_VPN_SERVERS } serveurs dans plus de ${ TOTAL_VPN_COUNTRIES } pays, la possibilité de connecter jusqu'à 10 appareils, l'accès aux services de streaming dans le monde entier, un bloqueur de logiciels malveillants et de publicités et bien plus encore."],"Easily share your calendar with your family, friends or colleagues, and view external calendars.":["Partagez facilement votre calendrier avec votre famille, vos amis ou collègues et consultez des calendriers externes."],"Includes support for 1 custom email domain, 10 email addresses, 10 hide-my-email aliases, calendar sharing, and more.":["Comprend la prise en charge de 1 domaine de messagerie personnalisé, de 10 adresses e-mail, de 10 alias « hide-my-email », du partage de calendriers et bien d'autres fonctionnalités."],"Includes support for 3 custom email domains, 15 email addresses, unlimited hide-my-email aliases, calendar sharing, and more.":["Comprend la prise en charge de 3 domaines de messagerie personnalisés, de 15 adresses e-mail, d'un nombre illimité d'alias « hide-my-email », du partage de calendriers et bien d'autres fonctionnalités."],"Manage up to 25 calendars, mobile apps, secured with end-to-end encryption, 1-click calendar import from Google, and more.":["Jusqu'à 25 calendriers, des applications mobiles, la sécurité avec le chiffrement de bout en bout, l'importation de calendrier en un clic depuis Google..."]},"Status Banner":{"At the moment we are experiencing issues with the Proton VPN service":["Nous rencontrons actuellement des problèmes avec le service Proton VPN."]},"Status banner":{"Learn more":["En savoir plus"],"Please note that at the moment we are experiencing issues with the ${ issues[0] } service.":["Nous rencontrons actuellement des problèmes avec le service ${ issues[0] }."],"We are experiencing issues with one or more services at the moment.":["Nous rencontrons actuellement des problèmes avec un ou plusieurs services."]},"steps":{"Step":["Étape"]},"suggestions":{"Suggestions":["Suggestions"]},"Support":{"Sub category":["Sous-catégorie","Sous-catégories"]},"Support article":{"${ readingTime } min":["${ readingTime } minute","${ readingTime } minutes"],"Category":["Catégorie","Catégories"],"Didn’t find what you were looking for?":["Vous ne trouvez pas ce que vous cherchez ?"],"General contact":["Contact - 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Using Proton apps on the web (Mail, Calendar, and Drive), you can access your contacts using the side panel. Select the Contact icon at the upper right corner of your inbox to expand the side panel and find your contacts.
Using the Proton Mail app on iOS or Android, click the hamburger menu (≡) at the top left and go to Contacts.
How to import contacts
You can import contacts into Proton Mail by uploading a vCard (VSF) or CSV file. Please read our article on adding and importing contacts for more details.
How to search within encrypted contacts
You can find a search bar that lets you search for contacts at the top of the Contacts page. The search results will only show information stored within the display name and email address fields, as the other fields are encrypted and inaccessible to Proton.
If you’re looking for a specific piece of information found in a contact’s detail fields, we recommend searching for the contact’s name and clicking on that contact to see the encrypted details.
How to export contacts
You can either export individual contacts or your entire contacts list.
To export all your contacts:
1. Sign in at account.proton.me and click the Contacts icon in the right sidebar.
2. Select Settings from the Contacts dropdown menu.
2. Click Export contacts.
3. Your contacts will then be decrypted in the browser. Once completed, you can save them to your download folder as a VCF file.
To export individual contacts:
1. Sign in at mail.proton.me(nouvelle fenêtre) and click on the Contacts icon at the top right. Click on the contact you wish to export.
2. Click the Export icon at the top right of the contacts details. The contact will be saved to your download folder as a VCF file.
How to merge duplicate contacts
Proton Mail will let you know if you have two or more contacts with the same name. Simply open Contacts in the side panel and you will be asked to merge them.
You can also manually select contacts you want to merge and click Merge above the Contacts list.
What is encrypted in your contacts
Display name and email address
Your contacts’ display names and email addresses are encrypted at rest but are not secured using zero-access encryption(nouvelle fenêtre). This means that we can access this information.
We need access to this information for some of our advanced features to work. These features include auto-complete in the composer, spam filtering and whitelists, filters, search, and conversation/threaded view.
Other details
Besides the display name and emailaddress(es), you can store other personal information for each contact in the contact’s detail fields. This includes the contact’s phone number(s), address(es), organization, birthday, and notes.
This information is stored using zero-access encryption,so Proton cannot access it. Fields secured by zero-access encryption show a padlock icon.
Why encryption is important
Your contacts’ data is sensitive information that needs to be protected. All details saved within a contact’s detail fields (with the padlock icon) are encrypted so that no one — not even Proton Mail — can access this data, modify it, or share it with third parties.
How digital signatures verify your contacts
All contact data, including the display name and email address(es), is digitally signed with a special private key linked to your account. This private key is only used to sign your contacts and verifies that your contacts have not been tampered with or edited while in transit between your device and Proton Mail’s servers. This means that we cannot secretly tamper with any of your contact data.
Verified contacts
If the digital signature verification for a portion of your contact’s data fails, you will see the following warning:
You now have two options:
1. Restore your encrypted data(nouvelle fenêtre) using your Proton Mail password or a recovery method. This is the preferred option since all your contact information will be retained.
2. Click the Re-sign button to the right of the warning message. But if you do this, all data in the detail fields will be lost. Only the display name and email address(es) will be retained.
What to do if you are unable to decrypt your contact details
The private key is encrypted using your password. If you reset your password, you will also change your private key. This will irreversibly prevent you from using your password to decrypt your contacts, so please remember:
We therefore recommend periodically exporting your contacts so you have a backup if you ever lose your password. This backup file can then be imported again, as described in adding and importing contacts(nouvelle fenêtre).