Get started with Proton Family

Proton Family is our all-in-one plan to protect your family’s privacy. Proton Family lets you create a safe environment for your loved ones by giving them access to all Proton services and premium features. 

Up to six family members share 3 TB of storage space, and everyone gets their own encrypted email and calendar, secure storage for files, and VPN to browse securely. It’s a great way to quickly improve your family’s digital security and privacy.

Learn more about what you get with Proton Family

A single person, the primary administrator, manages the billing and memberships for the entire family.

Note that if you have a Proton Visionary plan, you can also add family or team members to your plan (with or without a custom domain). See how to add users to your organization.

How to subscribe to the Proton Family plan
How to manage your Proton Family plan
Set up your Proton family group
Invite new family members
Remove family members
Reallocate storage space
Join an existing family group
Proton Family FAQs

How to subscribe to the Proton Family plan

If you don’t have a Proton Account yet, go to our Proton Family page to sign up and create an account.

If you already use Proton, you can subscribe to Proton Family as follows: 

1. Go to your Proton Account dashboard (or sign in on the web and click Settings → All settings → Dashboard → Your plan).

2. Click Explore other Proton plans.

3. Click the For families tab, choose your subscription period (1 month/12 months/24 months), and click Select Proton Family.

4. Enter your payment details if needed, check your Plan summary, and click Pay… to complete your signup.

That’s it — you’re subscribed to Proton Family. Now you’re ready to set up your Proton family group.

How to manage your Proton Family plan

Learn how to set up and manage your Proton family group.

Set up your Proton family group

1a. If you’ve just created your Proton Account to sign up for Proton Family, you’ll be prompted to set up your family account. Click Start setup.

1b. If you subscribed to Proton Family using an existing Proton Account, go to Manage family group (or click Settings → All settings → Family → Manage family group), and click Set up family group.

2. Enter your password, and click Authenticate.

3. Enter a name for your family group, and click Submit to continue.

4. You can now allocate storage space to your administrator account; 500 GB is allocated by default. To change this, enter the total storage you want in the Account storage box or adjust the slider.

Proton Family comes with 3 TB of storage to share between family members. You can always change your storage allocation later.

When you’ve set your storage, click Submit.

That’s it — you’ve created your family group. Now you’re ready to invite family members.

Invite new family members

1. Go to Users and addresses (or click Settings → All settings → Family → Users and addresses), and click Invite user.

2. Enter the email address of your family member. Note that you can enter any address associated with a Proton Account except custom domain addresses (for example, name@yourdomain.com). If your family member isn’t on Proton, they can create a free account on account.proton.me.

Enter the total storage you want to allocate to this family member in the Account storage box or adjust the slider, and click Invite.

3. An invitation will be sent to your family member’s Proton Mail address. They’ll appear as PENDING in the Users and addresses section of your settings until they accept it.

You can have a maximum of six members in your Proton family group, so you can invite up to five others.

Remove family members

You can remove family members from your Proton Family plan at any time. Members you remove from your family group keep their data and are moved to a 30-day trial of our Proton Unlimited plan.

To remove a family member from your family group:

1. Go to Users and addresses (or click Settings → All settings → Family → Users and addresses), find the family member you’d like to remove, and click the down arrow next to the Edit button. Select Remove.

2. Click the Remove button to confirm your choice. If you remove a family member, their plan will be changed to a 30-day trial of Proton Unlimited. 

That’s it — you successfully removed a family member. They’ll receive an email telling them that their plan has changed.

Reallocate storage space

You may want to change the storage space for individual family members after you’ve added them, depending on the needs of your family. You can do this at any time from the settings.

1. Go to Users and addresses (or click Settings → All settings → Family → Users and addresses), find the family member whose storage space you’d like to change, and click Edit.

2. Reallocate the storage space for this family member by filling in the Account storage box or moving the slider. Click Save.

Join an existing family group

1. To join a family group on Proton, you need a free or paid Proton Account with a Proton Mail address enabled to receive your invitation. If you don’t have a Proton Account, you can create one for free on account.proton.me.

2. Give your Proton Mail address to the Proton Family account owner (administrator) so they can send you an invitation.

3. You’ll receive an invitation to join the family group by email, and a banner will appear on top of your inbox. Click View the invitation on the banner to see the details.

4. Click Switch plans to join your family group.

Proton Family FAQs

How can I get Proton Family?

• If you already have a Proton Account, you can switch to the Proton Family plan in your account dashboard. See how to subscribe to Proton Family above.
• If you don’t have a Proton Account, sign up for Proton Family and create an account.

What’s included in the Proton Family plan?

Up to six family members share 3 TB of storage space. Everyone gets their own account that includes access to all the premium features in Proton Mail, Proton Drive, Proton Calendar, and Proton VPN.

Learn more about what you get with Proton Family

Who can I invite to my Proton Family plan?

You can have up to six members in total on your Proton Family plan. All they need to join is a Proton Account. If they don’t already have a Proton Account, they can easily create one for free.

Are invited family members private or non-private users by default?

Invited users in the family group are private users by default. A private user’s messages can only be accessed with that user’s login credentials. An email request can be sent to the member of the family group to be granted admin access to the account (to make the account non-private, which means any organization administrator can read emails on that account).

Do I need to have a custom email domain to get Proton Family?

No, you don’t. The Proton Family plan supports up to three custom email domains, but you don’t need a custom domain to invite family members.

How does storage space work? 

Proton Family gives you 3 TB of storage space to share with your family. When you sign up and add family members, you’ll be prompted to allocate storage space to each account. If your family’s needs change, you can adjust how much storage each member has at any time.

Can the other members of my Proton Family plan see my emails, files, events, or passwords?

Each member of your Proton Family plan has their own separate account. Their emails, files, and events remain encrypted with their private key. So you can’t see other family members’ data unless they choose to share it with you (for example, by sharing their calendar or sharing files in Proton Drive).

Can I leave a Proton Family plan?

Family members can opt out of the Proton Family plan at any time. If you leave Proton Family, your account will be downgraded to a 30-day trial of our Proton Unlimited plan. You’ll keep all your files and folders but will lose access to the features and storage space of Proton Family.

What happens to my paid subscription when I join a Proton family group?

When you accept an invitation to join a Proton family group, we credit you the remaining months of your current subscription.

I’m on the Proton Visionary plan. Should I switch to the new Proton Family plan?

If you have a Proton Visionary plan, you don’t have to switch plans to enjoy the benefits of Proton Family. Inviting family members to join your plan is now easier than ever.

Previously, you needed your own custom domain to invite members to your organization with a Visionary plan. Now you can invite anyone with a Proton Account.

That means you can stay on your Proton Visionary plan, continue enjoying your Visionary-exclusive benefits, and invite family members at no extra cost.

Moreover, we’ve boosted your total storage from 3 TB to 6 TB, which you can allocate to family members as you like.

Can I change the primary administrator of my Proton Family plan?

No, you can’t change the primary administrator of your Proton Family plan.