Proton

Passwords

    1. Support
    2. Proton Account
    3. Passwords and authentication
    4. Passwords

    What is one-password mode?

    Learn about Proton Mail's one-password mode and how to switch to it if you're currently using two-password mode.

    1. Support
    2. Proton Account
    3. Passwords and authentication
    4. Passwords

    How to change your Proton password

    How to change your Proton password for any reason when you know your password. If you've forgotten it, check our support page on how to reset it.

    1. Support
    2. Proton Account
    3. Passwords and authentication
    4. Passwords

    How to switch to two-password mode

    New accounts are set to one-password mode by default. This password is used both for login (to verify the identity of the user and access the account) and for the mailbox (to decrypt data). It is still possible, however, to switch to two-password mode from the Settings -> Account page.

    1. Support
    2. Proton Account
    3. Passwords and authentication
    4. Passwords

    Login password vs. mailbox password in two-password mode

    By default Proton Mail now uses One-password mode. If you use Two-password mode, we explain the difference between your Login Password and your Mailbox password

    1. Support
    2. Proton Account
    3. Passwords and authentication
    4. Passwords

    What is the mailbox password?

    Your Mailbox Password allows you to read your encrypted messages. Learn more about the Mailbox password.

    1. Support
    2. Proton Account
    3. Passwords and authentication
    4. Passwords

    Providing a notification/reset email address

    1. Support
    2. Proton Account
    3. Passwords and authentication
    4. Passwords

    Unrequested password reset messages

    If you receive an unrequested password reset message, this indicates that someone has correctly filled in the combination of your Proton Mail username and recovery email address, possibly by accident. This password reset email does not mean that your account has been compromised.

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