all-in-one privacy solution":["Proton Unlimited est une solution tout-en-un respectueuse de la vie privée"],"Black Friday":["Black Friday"],"No ads. Privacy by default.":["Aucune publicité, le respect de la vie privée comme règle absolue"],"People before profits":["Les individus passent avant les profits"],"Security through transparency":["Notre engagement de transparence"],"The best Proton Mail ${ BLACK_FRIDAY } deals":["Les meilleures offres ${ BLACK_FRIDAY } de Proton Mail"],"The world’s only community- supported email service":[" La seule messagerie au monde soutenue par la communauté"]},"specialoffer:limited":{"${ hours } hour":["${ hours } heure","${ hours } heures"],"${ hoursLeft }, ${ minutesLeft } and ${ secondsLeft } left":["Temps restant : ${ hoursLeft }, ${ minutesLeft }, ${ secondsLeft }"],"${ minutes } minute":["${ minutes } minute","${ minutes } minutes"],"${ seconds } second":["${ seconds } seconde","${ seconds } secondes"],"Limited time offer":["Offre à durée limitée"]},"specialoffer:listitem":{"Create multiple addresses":["Créez plusieurs adresses"],"Hide-my-email aliases":["Alias « hide-my-email »"],"Quickly unsubscribe from newsletters":["Désabonnez-vous rapidement des newsletters"],"Use your own domain name":["Utilisez votre propre nom de domaine"]},"specialoffer:logos":{"As featured in":["Ils en parlent"]},"specialoffer:metadescription":{"Get an encrypted email that protects your privacy":["Choisissez une messagerie électronique chiffrée qui protège votre vie privée"]},"specialoffer:metatitle":{"Proton Mail Black Friday Sale - Up to 40% off":["Offre Proton Mail Black Friday - Jusqu'à 40 % de réduction"]},"specialoffer:newmetadescription":{"Get up to 40% off Proton Mail subscriptions this Black Friday. Find great deals on our secure end-to-end encrypted email plans.":["Obtenez jusqu'à 40 % de réduction sur les abonnements Proton Mail à l'occasion du Black Friday. Profitez d'offres exceptionnelles sur nos abonnements de messagerie électronique sécurisée et chiffrée de bout en bout."]},"specialoffer:newmetatitle":{"Proton Mail Black Friday sale | Up to 40% off secure email":["Offre Black Friday Proton Mail | Jusqu'à 40 % de réduction"]},"specialoffer:note":{"* Billed at ${ TOTAL_SUM } for the first year":["* Facturé ${ TOTAL_SUM } pour la première année"],"*Billed at ${ TOTAL_SUM } for the first 2 years":["*Facturé ${ TOTAL_SUM } pour les 2 premières années"],"30-day money-back guarantee":["Garantie satisfait ou remboursé pendant 30 jours"],"Billed at ${ TOTAL_SUM } for the first 2 years":["Facturé ${ TOTAL_SUM } pour les 2 premières années"],"Billed at ${ TOTAL_SUM } for the first year":["Facturé ${ TOTAL_SUM } pour la première année"],"You save ${ SAVE_SUM }":["Vous économisez ${ SAVE_SUM }"]},"specialoffer:off":{"${ PERCENT_OFF } off":["-${ PERCENT_OFF }"]},"specialoffer:testimonial":{"I love my ProtonMail":["J'adore mon ProtonMail"],"My favorite email service":["Ma messagerie électronique préférée"],"Thanks Proton for keeping us all safe in the complicated internet universe.":["Merci Proton de nous garder en sécurité dans l'univers complexe d'internet."],"You get what you pay for. In the case of big tech, if you pay nothing, you get used. I quit using Gmail and switched to @ProtonMail":["Vous avez ce pour quoi vous payez. Avec les Big Tech, si vous ne payez rien, vous êtes utilisé. J'ai arrêté d'utiliser Gmail et je suis passée @ProtonMail"]},"specialoffer:time":{"Days":["Jours"],"Hours":["Heures"],"Min":["Min"]},"specialoffer:title":{"And much more":["Et aussi"],"Safe from trackers":["À l'abri des traqueurs"],"Stay organized":["Restez organisé"],"Black Friday email deals":["Offres Black Friday pour la messagerie électronique"],"Don’t just take our word for it":["Ce qu'en disent nos utilisateurs"],"Make your inbox yours":["Faites de votre boîte de réception la vôtre"],"Our story":["Notre histoire"],"Transfer your data from Google in one click":["Transférez vos données depuis Google en un clic"]},"specialoffer:tooltip":{"Access blocked content and browse privately. Includes ${ TOTAL_VPN_SERVERS }+ servers in ${ TOTAL_VPN_COUNTRIES }+ countries, connect up to 10 devices, access worldwide streaming services, malware and ad-blocker, and more.":["Accédez aux contenus bloqués et naviguez en toute confidentialité. Comprend plus de ${ TOTAL_VPN_SERVERS } serveurs dans plus de ${ TOTAL_VPN_COUNTRIES } pays, la possibilité de connecter jusqu'à 10 appareils, l'accès aux services de streaming dans le monde entier, un bloqueur de logiciels malveillants et de publicités et bien plus encore."],"Easily share your calendar with your family, friends or colleagues, and view external calendars.":["Partagez facilement votre calendrier avec votre famille, vos amis ou collègues et consultez des calendriers externes."],"Includes support for 1 custom email domain, 10 email addresses, 10 hide-my-email aliases, calendar sharing, and more.":["Comprend la prise en charge de 1 domaine de messagerie personnalisé, de 10 adresses e-mail, de 10 alias « hide-my-email », du partage de calendriers et bien d'autres fonctionnalités."],"Includes support for 3 custom email domains, 15 email addresses, unlimited hide-my-email aliases, calendar sharing, and more.":["Comprend la prise en charge de 3 domaines de messagerie personnalisés, de 15 adresses e-mail, d'un nombre illimité d'alias « hide-my-email », du partage de calendriers et bien d'autres fonctionnalités."],"Manage up to 25 calendars, mobile apps, secured with end-to-end encryption, 1-click calendar import from Google, and more.":["Jusqu'à 25 calendriers, des applications mobiles, la sécurité avec le chiffrement de bout en bout, l'importation de calendrier en un clic depuis Google..."]},"Status banner":{"Learn more":["En savoir plus"],"Please note that at the moment we are experiencing issues with the ${ issues[0] } service.":["Nous rencontrons actuellement des problèmes avec le service ${ issues[0] }."],"We are experiencing issues with one or more services at the moment.":["Nous rencontrons actuellement des problèmes avec un ou plusieurs services."]},"Status Banner":{"At the moment we are experiencing issues with the Proton VPN service":["Nous rencontrons actuellement des problèmes avec le service Proton VPN."],"Learn more":["En savoir plus"]},"steps":{"Step":["Étape"]},"suggestions":{"Suggestions":["Suggestions"]},"Support":{"Sub category":["Sous-catégorie","Sous-catégories"]},"Support article":{"${ readingTime } min":["${ readingTime } minute","${ readingTime } minutes"],"Category":["Catégorie","Catégories"],"Didn’t find what you were looking for?":["Vous ne trouvez pas ce que vous cherchez ?"],"General contact":["Contact - Général"],"Get help":["Obtenir de l'aide"],"Legal contact":["Contact - Juridique"],"Media contact":["Contact - Média"],"Partnerships contact":["Contact - Partenariats"],"Reading":["Lecture"]},"Support Form Platform option":{"VPN for Android TV":["VPN pour Android TV"],"VPN for Chromebook":["VPN pour Chromebook"]},"Support troubleshooting":{"App version":["Version de l'application"],"Browser":["Navigateur"],"Check if this helps":["Vérifiez si cela vous aide."],"Choose a product":["Choisir un produit"],"Did this solve your issue?":["Cela a-t-il résolu votre problème ?"],"Faster assistance is just a few clicks away":["Quelques clics suffisent pour obtenir une assistance plus rapide"],"How can we help?":["Comment pouvons-nous vous aider ?"],"No, contact support":["Non, contacter le support"],"Please fill out one field after another":["Veuillez remplir les champs l'un après l'autre"],"Please make your selections":["Veuillez faire vos sélections"],"Proton account":["Compte Proton"],"Proton for Business":["Proton for Business"],"Thank you for your feedback":["Nous vous remercions pour votre commentaire."],"What can we help with?":["En quoi pouvons-nous vous aider ?"],"Yes":["Oui"]},"support_modal_search_query":{"Search query":["Recherche"]},"support_search_button":{"Search":["Rechercher"]},"support_search_i_am_looking_for":{"I'm looking for":["Je recherche des informations sur..."]},"SupportForm":{"For a faster resolution, please report the issue from the Bridge app: Help > Report a problem.":["Pour que le problème soit résolu plus rapidement, vous pouvez le signaler à partir de l'application Bridge : Aide > Signaler un bug."],"Information":["Informations"]},"SupportForm:option":{"Account Security":["Sécurité du compte"],"Contacts":["Contacts"],"Custom email domain":["Domaine de messagerie personnalisé"],"Email delivery and Spam":["Distribution des messages et indésirables/spam"],"Encryption":["Chiffrement"],"Login and password":["Identifiant et mot de passe"],"Merge aliases and accounts":["Fusion des alias et des comptes"],"Migrate to Proton":["Migration vers Proton"],"Notifications":["Notifications"],"Other":["Autre"],"Plans and billing":["Abonnements et facturation"],"Proton for Business":["Proton for Business"],"Sign up":["Inscription"],"Storage":["Espace de stockage"],"Users, addresses, and identities":["Utilisateurs, adresses et identités"]},"SupportForm:optionIntro":{"Select a topic":["Choisissez un sujet"]},"swiss_baseed_feature":{"Swiss based":["Basé en Suisse"]},"Testimonial":{"Awards":["Récompenses"],"Customers":["Clients"],"Featured":["Ils en parlent"],"Go to testimonial source":["Accéder aux commentaires"],"Open source of award":["Voir l'information originale concernant ce prix"],"Open source of quote":["Voir l'information originale concernant cette citation"],"Reviews":["Avis"],"Videos":["Vidéos"],"Watch on TikTok":["Regarder sur TikTok"],"Watch on YouTube":["Regarder sur YouTube"]},"TestimonialCategory":{"Awards":["Récompenses"],"Customers":["Clients"],"Featured":["Ils en parlent"],"Media":["Média"],"Reviews":["Avis"],"Videos":["Des vidéos"]},"Text":{"If you need help, check out our ${ supportLink }.":["Si vous avez besoin d'aide, consultez notre ${ supportLink }."],"The page you’re looking for might have been removed, or it could be an\nold link.":["La page recherchée a peut-être été retirée ou le lien utilisé n'est plus valide."],"Your question may already have an answer in our knowledge base:":["La réponse à votre question se trouve peut-être déjà dans notre base de connaissances :"]},"Title":{"On this page":["Sur cette page"],"Related articles":["Articles similaires"],"Share ${ thisPage }":["Partagez ${ thisPage }"],"Switch to Proton Pass - Contact us":["Passez à Proton Pass - Contactez-nous"],"Thank you!":["Merci !"],"this page":["cette page"]},"Tooltip":{"More information":["Plus d'informations"]},"tooltip_vpn":{"Access blocked content and browse privately. Includes ${ TOTAL_VPN_SERVERS }+ servers in ${ TOTAL_VPN_COUNTRIES }+ countries, highest VPN speed, ${ TOTAL_VPN_CONNECTIONS } VPN connections, worldwide streaming services, malware and ad-blocker, and more.":["Accédez aux contenus bloqués et naviguez en toute confidentialité. Comprend plus de ${ TOTAL_VPN_SERVERS } serveurs dans plus de ${ TOTAL_VPN_COUNTRIES } pays, la vitesse VPN la plus élevée, ${ TOTAL_VPN_CONNECTIONS } connexions VPN, l'accès aux services de streaming dans le monde entier, un bloqueur de logiciels malveillants et de publicités et bien plus encore."]},"vpn_servers":{"Get Proton VPN Plus":["Je choisis Proton VPN Plus"]},"wallet_signup_2024:Action":{"Get Proton Wallet":["Obtenir Proton Wallet"]},"wallet_signup_2024:Homepage hero product link title":{"Wallet":["Wallet"]},"wallet_signup_2024:Homepage product navigation bar":{"Wallet":["Wallet"]},"wallet_signup_2024:menu item":{"Bitcoin guide":["Guide de Bitcoin"],"Proton Wallet news":["Actualités Proton Wallet"],"Proton Wallet support":["Support Proton Wallet"]},"wallet_signup_2024:Pricing":{"Includes everything in Proton Unlimited and":["Comprend tout ce qui est inclus dans Proton Unlimited et"],"Limited availability":["Disponibilité limitée"],"The easiest way to securely own, send, and receive Bitcoin":["Le moyen le plus simple et sécurisé pour détenir et échanger des bitcoins"]},"wallet_signup_2024:ProductRange":{"Discover Proton Wallet":["Découvrez Proton Wallet"],"Store and transact Bitcoin privately with an encrypted self-custody wallet.":["Conservez et échangez des bitcoins en toute sécurité grâce à notre portefeuille chiffré en auto-gestion."]},"wallet_signup_2024:wallet bitcoin":{"Learn about Bitcoin, the Internet's value network.":["Découvrez le monde du Bitcoin, le réseau de valeur sur Internet."]},"wallet_signup_2024:wallet overview":{"Ensure you're always in control of your Bitcoin.":["Restez maître de vos bitcoins en toutes circonstances."]},"wallet_signup_2024:wallet security":{"The encrypted, open-source wallet that puts you in control.":["Contrôlez vos bitcoins de A à Z avec notre portefeuille chiffré open source."]}}},"base":"blog","cdn":{"enabledForAssets":true,"enabledForImages":true,"url":"https://pmecdn.protonweb.com/"},"unleashApi":"https://account.proton.me/api"};
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This is a challenging question to answer, but it is also a fair one, so we wanted to share our views about this in a blog post. In general, we strive to make our service require as little trust as possible. We encrypt data in a way that does not allow us to decrypt it(nouvelle fenêtre), we collect as little information as possible during user registration, and we accept Bitcoin and cash payments. We take these steps because it protects our users’ data and reduces the chance of any data being exposed. That being said, there is always going to be a certain level of trust required, even though we are an encrypted email service.
We should also state the fact that there is no such thing as 100% security or 100% trust because security is the sum of many parts. For example, are you sure an attacker has not placed a backdoor in your operating system and browser and is not secretly saving your keystrokes? Can you trust the integrity of your phone or computer hardware? Comprehensive security requires more than just trusting Proton Mail, as there are also a wide range of threats we can’t protect you against (like a compromise on your device). With all this in mind, here are our thoughts on why Proton Mail is worthy of your trust.
Why is Proton Mail trustworthy
The question of trust relies heavily on people. This is true even when it comes to software, since at the end of the day, code is written by people. From this perspective, we can analyze trust from a couple angles.
Transparency
As a company, we are committed to the highest levels of transparency so you know exactly who you are trusting. Our key employees(nouvelle fenêtre) and their backgrounds are public knowledge. Where we are based, the address of our headquarters, our company statutes, and even our directors are all a matter of public record and available for inspection at the Swiss commercial register(nouvelle fenêtre). Proton Mail’s initial financing through crowdfunding is also publicly documented(nouvelle fenêtre), along with the identities of many of our initial 10,000 financial backers. But we go even further than that. We also meticulously document and publish information on all the law enforcement requests(nouvelle fenêtre) that we receive.
In other words, you know who runs the company, where we run it from, how we run it, what data we have, how we interact with law enforcement, and much more. We have maintained this level of transparency even as Proton has grown.
This dedication to open source extends to our encryption. Since 2016, Proton Mail has maintained OpenPGPjs(nouvelle fenêtre), which is used by hundreds of projects and millions of users. It is one of the world’s most widely used open source encryption libraries. We also maintain GopenPGP(nouvelle fenêtre), which is an easy-to-use golang PGP library. The fact that hundreds of people have checked our work and actively use it in their own work gives users a unique opportunity to verify our service.
Business model
Proton has only one business: privacy. Proton also derives almost all of its income from a single source, and that is our user community. Thus, even if you take the most cynical view, from a purely self-interested financial standpoint, the Proton team has no incentive to betray user privacy and trust. Doing so would instantly destroy the company and community that we have dedicated our lives to building. In this sense, our interests and our community’s interests are fully aligned, and all of our incentives (financial or otherwise) drive us toward protecting user privacy.
Competence
An essential aspect of evaluating the trustworthiness of a service is to ask whether the people building the software are competent enough to do their jobs properly. This is important because most software compromises and vulnerabilities are caused by mistakes. While there is no conclusive way to prove competence, there are a number of factors that can be considered.
We also have a long history of successfully implementing sophisticated cryptosystems(nouvelle fenêtre). Recently, we added a new security feature to our iOS app, the AppKey Protection System(nouvelle fenêtre). When a user activates FaceID, TouchID, or PIN protection on the Proton Mail iOS app, it protects your Proton data with an extra layer of encryption against forensic searches, stalkerware, and certain types of malware. We have deployed strong authentication in Proton Mail and prevented man-in-the-middle attacks with advanced features such as Address Verification(nouvelle fenêtre). This technical expertise has allowed us to keep Proton Mail reliable and secure over many years.
This, in turn, has led to Proton being trusted by many users with heightened security needs. In addition to businesses large and small and tens of millions of people all around the world, our users include:
Protest groups across the political spectrum, including HKMaps, whose app has been used by the Hong Kong protesters to organize.
Vetted by trusted third parties
While transparency and competence form a strong foundation for trust, you don’t have to take our word for it. We routinely subject our work to external security audits(nouvelle fenêtre) and peer review, and we routinely publish audit results.
Furthermore, as the recipient of innovation grants from the Swiss government and the European Union, Proton AG has been thoroughly checked and vetted by the European Commission. (These grants do not give any control to the grant agencies, nor obligate us in any way. Learn more here.) Proton has also partnered with Mozilla (the makers of the Firefox browser) who hasthoroughly checked Proton VPN(nouvelle fenêtre).
The fact that trusted third parties have assessed both Proton Mail and Proton VPN provides a further guarantee that we live up to our word.
Legal guarantees
Proton is based in Switzerland, a country with strong privacy protections, and outside of the 14 eyes surveillance network(nouvelle fenêtre). Under Swiss law, we are only permitted to reveal user data if served with a binding legal order from the Swiss government. This means we are prohibited from sharing your data with anybody else, even if a foreign government asks us for it. Sharing data without a legal order is a criminal offense under Article 271 of the Swiss Criminal Code.
Because we also have offices in the EU and serve EU users, we are obligated to comply with the EU’s General Data Protection Regulation(nouvelle fenêtre) (GDPR). Under the GDPR, breaching user privacy can lead to fines of up to €20 million. This legal accountability also ensures that we respect user privacy and adhere strictly to our advertised privacy policy.
Through the course of this work, many people have had the chance to meet us, get to know us, and confirm what we stand for.
Our commitment
As a company, we care deeply about our users and making the world a better place. For us, privacy and security are deeply held core beliefs that come before profits, and this drives our engagement with our community.
We are also grateful for your support. Proton’s mission is to make privacy accessible to all of the world’s citizens, and your continued support makes this mission possible. Together, we are a community of tens of millions who all share the same vision of a better Internet.
We know that trust is not given, but it must be earned, and we are committed to doing what is right to be worthy of your trust.
Proton Mail and Proton VPN are funded by community contributions. If you would like to support our development efforts, you can upgrade to a paid plan(nouvelle fenêtre). Thank you for your support.
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