all-in-one privacy solution":["Proton Unlimited es solución de privacidad más completa"],"Black Friday":["Black Friday"],"No ads. Privacy by default.":["Sin publicidad. La privacidad por bandera."],"People before profits":["Nos importan las personas, no los beneficios"],"Security through transparency":["Seguridad con transparencia"],"The best Proton Mail ${ BLACK_FRIDAY } deals":["Las mejores ofertas del ${ BLACK_FRIDAY } de Proton Mail"],"The world’s only community- supported email service":["El único servicio de correo electrónico con apoyo de la comunidad"]},"specialoffer:limited":{"${ hours } hour":["${ hours } hora","${ hours } horas"],"${ hoursLeft }, ${ minutesLeft } and ${ secondsLeft } left":["Tiempo restante: ${ hoursLeft }, ${ minutesLeft } y ${ secondsLeft }"],"${ minutes } minute":["${ minutes } minuto","${ minutes } minutos"],"${ seconds } second":["${ seconds } segundo","${ seconds } segundos"],"Limited time offer":["Oferta por tiempo limitado"]},"specialoffer:listitem":{"Create multiple addresses":["Crea varias direcciones"],"Hide-my-email aliases":["Alias de hide-my-email"],"Quickly unsubscribe from newsletters":["Date de baja rápidamente de boletines"],"Use your own domain name":["Usa tu propio nombre de dominio"]},"specialoffer:logos":{"As featured in":["Hablan de nosotros"]},"specialoffer:metadescription":{"Get an encrypted email that protects your privacy":["Apuesta por un servicio de correo electrónico cifrado que protege tu privacidad"]},"specialoffer:metatitle":{"Proton Mail Black Friday Sale - Up to 40% off":["Rebajas de Black Friday de Proton: hasta un 40 % de descuento"]},"specialoffer:newmetadescription":{"Get up to 40% off Proton Mail subscriptions this Black Friday. Find great deals on our secure end-to-end encrypted email plans.":["Contrata Proton Mail con hasta un 40 % de descuento en las rebajas de Black Friday. Encontrarás nuestros planes de correo electrónico cifrado de extremo a extremo al mejor precio."]},"specialoffer:newmetatitle":{"Proton Mail Black Friday sale | Up to 40% off secure email":["Rebajas de Black Friday en Proton Mail | Correo electrónico seguro con hasta un 40 % de descuento"]},"specialoffer:note":{"* Billed at ${ TOTAL_SUM } for the first year":["* A un precio de ${ TOTAL_SUM } durante el primer año"],"*Billed at ${ TOTAL_SUM } for the first 2 years":["*A un precio de ${ TOTAL_SUM } durante los 2 primeros años"],"30-day money-back guarantee":["Garantía de devolución de 30 días"],"Billed at ${ TOTAL_SUM } for the first 2 years":["A un precio de ${ TOTAL_SUM } durante los 2 primeros años"],"Billed at ${ TOTAL_SUM } for the first year":["A un precio de ${ TOTAL_SUM } durante el primer año"],"You save ${ SAVE_SUM }":["Ahorras ${ SAVE_SUM }"]},"specialoffer:off":{"${ PERCENT_OFF } off":["−${ PERCENT_OFF }"]},"specialoffer:testimonial":{"I love my ProtonMail":["Adoro ProtonMail"],"My favorite email service":["Mi servicio de correo electrónico favorito"],"Thanks Proton for keeping us all safe in the complicated internet universe.":["Gracias, Proton, por brindarnos protección en este mundo salvaje de Internet."],"You get what you pay for. In the case of big tech, if you pay nothing, you get used. I quit using Gmail and switched to @ProtonMail":["Dan justo lo que prometen. Si las grandes tecnológicas te ofrecen algo gratis, se aprovechan de ti, por eso dejé de usar Gmail y me pasé a @ProtonMail"]},"specialoffer:time":{"Days":["días"],"Hours":["horas"],"Min":["min"]},"specialoffer:title":{"And much more":["Y mucho más"],"Make your inbox yours":["Personaliza tu bandeja de entrada"],"Safe from trackers":["Evita los rastreadores"],"Stay organized":["Mantenlo todo en orden"],"Black Friday email deals":["Ofertas en correo electrónico del Black Friday"],"Don’t just take our word for it":["Lee testimonios de otras personas"],"Our story":["Nuestra historia"],"Transfer your data from Google in one click":["Transfiere tus datos de Google con un clic"]},"specialoffer:tooltip":{"Access blocked content and browse privately. Includes ${ TOTAL_VPN_SERVERS }+ servers in ${ TOTAL_VPN_COUNTRIES }+ countries, connect up to 10 devices, access worldwide streaming services, malware and ad-blocker, and more.":["Accede a contenido bloqueado y navega con privacidad. Incluye ${ TOTAL_VPN_SERVERS } servidores en más de ${ TOTAL_VPN_COUNTRIES } países. Conecta hasta 10 dispositivos, accede a servicios de streaming de todo el mundo, bloqueadores de malware y anuncios, etc."],"Easily share your calendar with your family, friends or colleagues, and view external calendars.":["Comparte tu calendario con familiares, amigos y compañeros fácilmente y consulta calendarios externos."],"Includes support for 1 custom email domain, 10 email addresses, 10 hide-my-email aliases, calendar sharing, and more.":["Incluye compatibilidad con 1 dominio de correo electrónico personalizado, 10 direcciones de correo electrónico, 10 alias de hide-my-email, posibilidad de compartir calendario, etc."],"Includes support for 3 custom email domains, 15 email addresses, unlimited hide-my-email aliases, calendar sharing, and more.":["Incluye compatibilidad con 3 dominios de correo electrónico personalizado, 15 direcciones de correo electrónico, alias ilimitados de hide-my-email, posibilidad de compartir calendario, etc."],"Manage up to 25 calendars, mobile apps, secured with end-to-end encryption, 1-click calendar import from Google, and more.":["Gestiona hasta 25 calendarios protegidos con cifrado de extremo a extremo y con opción, por ejemplo, de importar los de Google con un solo clic."]},"Status banner":{"Learn more":["Más información"],"Please note that at the moment we are experiencing issues with the ${ issues[0] } service.":["Ten presente que, en estos momentos, el servicio de ${ issues[0] } está dando problemas de funcionamiento."],"We are experiencing issues with one or more services at the moment.":["Uno o varios servicios están dando problemas de funcionamiento en estos momentos."]},"Status Banner":{"At the moment we are experiencing issues with the Proton VPN service":["Hay problemas con el servicio de Proton VPN en estos momentos"],"Learn more":["Más información"]},"steps":{"Step":["Paso"]},"suggestions":{"Suggestions":["Sugerencias"]},"Support":{"Sub category":["Subcategoría","Subcategorías"]},"Support article":{"${ readingTime } min":["${ readingTime } min","${ readingTime } min"],"Category":["Categoría","Categorías"],"Didn’t find what you were looking for?":["¿No has encontrado lo que buscabas?"],"General contact":["Contacto para consultas generales"],"Get help":["Obtener ayuda"],"Legal contact":["Contacto para cuestiones legales"],"Media contact":["Contacto para prensa y medios de comunicación"],"Partnerships contact":["Contacto para colaboraciones"],"Reading":["Lectura"]},"Support Form Platform option":{"VPN for Android TV":["VPN para Android TV"],"VPN for Chromebook":["VPN para Chromebook"]},"Support troubleshooting":{"App version":["Versión de la aplicación"],"Browser":["Navegador"],"Check if this helps":["Comprueba a ver si te sirve"],"Choose a product":["Elegir producto"],"Did this solve your issue?":["¿Te ha resultado útil para resolver el problema?"],"Faster assistance is just a few clicks away":["Solo te separan unos clics de una asistencia más rápida"],"How can we help?":["¿Cómo podemos ayudarte?"],"No, contact support":["No, contactar con el equipo de asistencia"],"Please fill out one field after another":["Rellena un campo después de otro"],"Please make your selections":["Realiza tus selecciones"],"Proton account":["Cuenta de Proton"],"Proton for Business":["Proton for Business"],"Thank you for your feedback":["Gracias por tus comentarios"],"What can we help with?":["¿En qué podemos ayudarte?"],"Yes":["Sí"]},"support_modal_search_query":{"Search query":["Consulta de búsqueda"]},"support_search_button":{"Search":["Buscar"]},"support_search_i_am_looking_for":{"I'm looking for":["Busco"]},"SupportForm":{"For a faster resolution, please report the issue from the Bridge app: Help > Report a problem.":["Para una resolución más rápida, informa del problema desde la aplicación Bridge: Ayuda > Notificar un problema."],"Information":["Información"]},"SupportForm:option":{"Account Security":["Seguridad de la cuenta"],"Contacts":["Contactos"],"Custom email domain":["Dominio de correo electrónico personalizado"],"Email delivery and Spam":["Envío de correos electrónico y spam"],"Encryption":["Cifrado"],"Login and password":["Inicio de sesión y contraseña"],"Merge aliases and accounts":["Fusionar seudónimos y cuentas"],"Migrate to Proton":["Migrar a Proton"],"Notifications":["Notificaciones"],"Other":["Otro"],"Plans and billing":["Planes y facturación"],"Proton for Business":["Proton for Business"],"Sign up":["Regístrate"],"Storage":["Almacenamiento"],"Users, addresses, and identities":["Usuarios, direcciones e identidades"]},"SupportForm:optionIntro":{"Select a topic":["Selecciona un tema"]},"swiss_baseed_feature":{"Swiss based":["Con sede en Suiza"]},"Testimonial":{"Awards":["Premios"],"Customers":["Clientes"],"Featured":["Destacado"],"Go to testimonial source":["Ir a la fuente del testimonio"],"Open source of award":["Fuente disponible del premio"],"Open source of quote":["Fuente disponible del testimonio"],"Reviews":["Opiniones"],"Videos":["Vídeos"],"Watch on TikTok":["Ver en TikTok"],"Watch on YouTube":["Ver en YouTube"]},"TestimonialCategory":{"Awards":["Premios"],"Customers":["Clientes"],"Featured":["Destacado"],"Media":["Medios"],"Reviews":["Opiniones"],"Videos":["Vídeos"]},"Text":{"If you need help, check out our ${ supportLink }.":["Si necesitas ayuda, consulta nuestra ${ supportLink }."],"The page you’re looking for might have been removed, or it could be an\nold link.":["Es posible que la página que buscas haya sido eliminada o que sea un\nenlace antiguo."],"Your question may already have an answer in our knowledge base:":["Puede que haya respuesta a tu pregunta en nuestra base de conocimientos:"]},"Tooltip":{"More information":["Más información"]},"tooltip_vpn":{"Access blocked content and browse privately. Includes ${ TOTAL_VPN_SERVERS }+ servers in ${ TOTAL_VPN_COUNTRIES }+ countries, highest VPN speed, ${ TOTAL_VPN_CONNECTIONS } VPN connections, worldwide streaming services, malware and ad-blocker, and more.":["Accede a contenido bloqueado y navega en privado. Tendrás a tu disposición más de ${ TOTAL_VPN_SERVERS } servidores en más de ${ TOTAL_VPN_COUNTRIES } países, VPN de máxima velocidad, ${ TOTAL_VPN_CONNECTIONS } conexiones VPN, servicios de streaming en todo el mundo, bloqueadores de malware y anuncios, y mucho más."]},"wallet_signup_2024:Action":{"Get Proton Wallet":["Obtener Proton Wallet"]},"wallet_signup_2024:Homepage hero product link title":{"Wallet":["Wallet"]},"wallet_signup_2024:Homepage product navigation bar":{"Wallet":["Wallet"]},"wallet_signup_2024:menu item":{"Bitcoin guide":["Guía sobre Bitcoin"],"Proton Wallet news":["Novedades sobre Proton Wallet"],"Proton Wallet support":["Soporte para Proton Wallet"]},"wallet_signup_2024:Pricing":{"Includes everything in Proton Unlimited and":["Incluye todas las funciones en Proton Unlimited y"],"Limited availability":["Disponibilidad limitada"],"The easiest way to securely own, send, and receive Bitcoin":["La forma más fácil de retener, enviar y recibir Bitcoin con seguridad"]},"wallet_signup_2024:ProductRange":{"Discover Proton Wallet":["Descubre Proton Wallet"],"Store and transact Bitcoin privately with an encrypted self-custody wallet.":["Almacena Bitcoin y negocia de forma privada con una cartera de autocustodia cifrada."]},"wallet_signup_2024:wallet bitcoin":{"Learn about Bitcoin, the Internet's value network.":["Infórmate sobre Bitcoin, la red de valor de internet."]},"wallet_signup_2024:wallet overview":{"Ensure you're always in control of your Bitcoin.":["Asegúrate de tener siempre el control de tu Bitcoin."]},"wallet_signup_2024:wallet security":{"The encrypted, open-source wallet that puts you in control.":["La cartera cifrada de código abierto que te permite controlarlo todo."]}}},"base":"","cdn":{"url":"https://pmecdn.protonweb.com/","enabledForAssets":false,"enabledForImages":false},"unleashApi":"https://account.proton.me/api"};
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By accessing, using and making use of Proton Wallet (the “Services”), you understand that your data in relation with your use of our Services is processed according to the following privacy policy (the "Privacy Policy"). The Privacy Policy states (i) what data we collect through your access and uses of the Services; (ii) the use we make of such data; and (iii) the safeguards put in place to protect your data. The Privacy Policy is to be read and understood as being a complement to our terms and conditions.
1. Legal framework
The Services are operated by Proton Financial AG (the “Company”, “We”), domiciled at Baarermattstrasse 8F 6340 Baar, Switzerland. It is therefore governed by the laws and regulations of Switzerland. Proton Financial AG is a wholly-owned subsidiary of Proton AG, whose primary shareholder is the non-profit Proton Foundation based in Geneva, Switzerland.
2. Data that may be collected using Proton Wallet, and how they may be used
Our overriding policy is to collect as little user information (personal data included) as possible to ensure a private user experience when using the Services.
Data collection is limited to the following:
2.1 Proton Financial data processing activities
In order to provide you with the Services, the Company processes the following data:
2.1.1 Account creation: Your account is linked to an email address you provide at the creation of your account. You can provide an address from a third-party provider or create a Proton Mail address as you create your account for the Services. The legal basis for this processing activity is the execution of a contract.
2.1.2 Account Activity: Transaction metadata that are stored on the Company's servers are limited to the strictly necessary data and are stored encrypted on Proton servers. These metadata include Transaction IDs, exchange rate and optional notes written by you. The lawful basis for this data processing activity is a legitimate interest to troubleshoot possible technical issues.
If you use the Bitcoin via Email feature, Proton Wallet generates a pool of Bitcoin addresses. These addresses are stored on the Company's servers so that they can be communicated to the sender. Once an address has been used, it is deleted from Proton's servers. The lawful basis for this data processing activity is the execution of the contract to provide you with the services.
2.1.3 Payment information: If you purchase a Proton Wallet subscription, we rely on third parties to process payments. We do not retain full credit card details, only the last 4 digits of the credit card number. Anonymous cash or Bitcoin payments and donations are accepted. We may use your account data for payment-related matters, including but not limited to sending you emails, invoices, receipts, notices of delinquency, and alerts to update payment information. The legal basis of these processing activities is the necessity to the execution of the contract to provide the Services. In order to respect the principle of data minimisation, we reserve our right to remove payment information from our systems that is no longer valid, without notice.
2.1.4 Native applications: When you use our native applications, we (or the mobile app platform providers) may collect certain information. We may use mobile analytics software app statistics and crash reporting, Play Store app statistics, App Store app statistics, or self-hosted Sentry crash reporting) to send crash information to our developers in order to rapidly fix bugs. Some platforms, such as Google’s Play Store or Apple’s App Store may also collect aggregate, anonymous statistics, which may be governed by their respective privacy policies and terms and conditions. Such statistics can include most commonly used devices and operating systems, total number of installs and uninstalls, and the total number of active users.
Our applications do not access or track any location-based information from your device.
2.2 Potential applicability of Proton AG's Privacy Policy:
If you use Proton Wallet via integrations with separate services provided by Proton AG, that usage may be subject to Proton's Privacy Policy in addition to this Privacy Policy. Please carefully read both policies when using the Services as part of an offering from Proton AG.
2.3 Third-party processing activities
2.3.1 Integrated Services: You may access certain third-party services through the Services, for example on-ramp services that allow you to exchange fiat for crypto for use in the Services. Those services are subject to their own terms and applicable privacy notices and the Company does not process any personal data in relation to them.
2.3.2 Use of Blockchain and digital assets: Your use and/or transfer of digital assets may be recorded on a public blockchain. These blockchains are not controlled or operated by the Company, and we do not have the technical capacities to erase or modify data on them. These blockchains are publicly accessible and their analysis can lead to identification of individuals or revelation of personal data, on which we do not have any control or influence.
2.3.3 Social Media: We are active on Facebook, Instagram, Linkedin, Twitter, Reddit, and Mastodon. Any information, communication, or material you submit to us via social media platforms is done at your own risk without any guarantee of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.
2.4 Fraud and abuse detection
We may use the data mentioned above to detect abusive and fraudulent use of our services, and take appropriate measures. The legal basis of this processing is our legitimate interest to protect our service against non-compliant or fraudulent activities.
3. Data subprocessors
To provide the Services, we rely on different data subprocessors, which process different categories of data. Processors never store data outside of the scope of their specific purpose. Notably, they do not store data in relation with the general day-to-day use of your account and Services, which is exclusively processed by the Company. Subprocessors are as follow:
3.1 Third-party subprocessors
Zendesk, Inc.
Purpose: Provide services in relation with the processing of customer support data
Data processing location: United States
Guarantees for international transfer: Standard Contractual Clauses, Binding Corporate Rules, Certifications
Stripe, Inc.
Purpose: Provide services in relation with the processing of payment data
Data processing location: United States
Guarantees for international transfer: Standard Contractual Clauses, Data Processing Agreement
PayPal group
Purpose: Provide services in relation with the processing of payment data
Data processing location: United States, Singapore
Guarantees for international transfer: Standard Contractual Clauses, Data Processing Agreement
Chargebee, Inc.
Purpose: Provide services in relation with the processing of payment data
Data processing location: United States
Guarantees for international transfer: Standard Contractual Clauses, Data Processing Agreement
4. Data disclosure
We will only disclose the limited user data we possess if we are legally obligated to do so by a binding request coming from the competent Swiss authorities. We may comply with electronically delivered notices only when they are delivered in full compliance with the requirements of Swiss law. Proton Financial’s general policy is to challenge requests whenever possible and where there are doubts as to the validity of the request or if there is a public interest in doing so. In such situations, we will not comply with the request until all legal or other remedies have been exhausted. Under Swiss law, subjects of judicial procedures have to be notified of such procedures, although such notification has to come from the authorities and not from the Company.
5. Your privacy using Proton Wallet
Through your account interface, you can directly access, edit, delete, or export personal data processed by the Company in your use of the Services.
If your account has been suspended for a breach of our terms and conditions, and you would like to exercise the rights related to your personal data, you can make a request to our support team.
In case of violation of your rights, you have the right to lodge a complaint to the competent supervisory authority.
6. Modifications to Privacy Policy
Within the limits of applicable law, the Company reserves the right to review and change this Privacy Policy at any time. As long as you are using the Services, you are responsible for regularly reviewing this Privacy Policy. Continued use of the Services after such changes are performed shall constitute your consent to it.