all-in-one privacy solution":["Proton Unlimited è una soluzione completa per la privacy"],"Black Friday":["Black Friday"],"No ads. Privacy by default.":["Niente pubblicità. La prima regola è la privacy."],"People before profits":["Le persone prima dei profitti"],"Security through transparency":["Più sicurezza grazie alla trasparenza"],"The best Proton Mail ${ BLACK_FRIDAY } deals":["Le migliori offerte di Proton Mail per il ${ BLACK_FRIDAY }"],"The world’s only community- supported email service":["L'unico servizio di posta elettronica al mondo supportato dalla community"]},"specialoffer:limited":{"${ hours } hour":["${ hours } ora","${ hours } ore"],"${ hoursLeft }, ${ minutesLeft } and ${ secondsLeft } left":["Restano ${ hoursLeft }, ${ minutesLeft } e ${ secondsLeft }"],"${ minutes } minute":["${ minutes } minuto","${ minutes } minuti"],"${ seconds } second":["${ seconds } secondo","${ seconds } secondi"],"Limited time offer":["Offerta a tempo limitato"]},"specialoffer:listitem":{"Create multiple addresses":["Crea indirizzi multipli"],"Hide-my-email aliases":["Alias hide-my-email"],"Quickly unsubscribe from newsletters":["Annulla rapidamente l'iscrizione alle newsletter"],"Use your own domain name":["Utilizza il tuo nome di dominio"]},"specialoffer:logos":{"As featured in":["Ne hanno parlato"]},"specialoffer:metadescription":{"Get an encrypted email that protects your privacy":["Scegli un'email cifrata per proteggere la tua privacy"]},"specialoffer:metatitle":{"Proton Mail Black Friday Sale - Up to 40% off":["Offerta Black Friday di Proton Mail - sconti fino al 40%"]},"specialoffer:newmetadescription":{"Get up to 40% off Proton Mail subscriptions this Black Friday. Find great deals on our secure end-to-end encrypted email plans.":["Per questo Black Friday ti offriamo fino al 40% di sconto sugli abbonamenti a Proton Mail. Scopri le straordinarie offerte sui piani di abbonamento alla nostra email dotata di crittografia end-to-end."]},"specialoffer:newmetatitle":{"Proton Mail Black Friday sale | Up to 40% off secure email":["Offerta di Proton Mail per il Black Friday | Fino al 40% di sconto sulla nostra email sicura"]},"specialoffer:note":{"* Billed at ${ TOTAL_SUM } for the first year":["* Addebito di ${ TOTAL_SUM } per il primo anno"],"*Billed at ${ TOTAL_SUM } for the first 2 years":["*Addebito di ${ TOTAL_SUM } per i primi 2 anni"],"30-day money-back guarantee":["Garanzia soddisfatti o rimborsati di 30 giorni"],"Billed at ${ TOTAL_SUM } for the first 2 years":["Addebito di ${ TOTAL_SUM } per i primi 2 anni"],"Billed at ${ TOTAL_SUM } for the first year":["Addebito di ${ TOTAL_SUM } per il primo anno"],"You save ${ SAVE_SUM }":["Risparmi ${ SAVE_SUM }"]},"specialoffer:off":{"${ DISCOUNT } off":["−${ DISCOUNT }"],"${ PERCENT_OFF } off":["−${ PERCENT_OFF }"]},"specialoffer:testimonial":{"I love my ProtonMail":["Adoro ProtonMail"],"My favorite email service":["Il mio servizio email preferito"],"Thanks Proton for keeping us all safe in the complicated internet universe.":["Grazie Proton perché ci proteggi nell'universo complicato di internet."],"You get what you pay for. In the case of big tech, if you pay nothing, you get used. I quit using Gmail and switched to @ProtonMail":["Ottieni quello per cui hai pagato. Nel caso di big tech, se non paghi niente, vieni usato. Ho smesso di usare Gmail e sono passata a @ProtonMail"]},"specialoffer:time":{"Days":["Giorni"],"Hours":["Ore"],"Min":["Min"]},"specialoffer:title":{"And much more":["E molto altro"],"Make your inbox yours":["Personalizza la tua casella di posta"],"Safe from trackers":["Protezione dai tracker"],"Stay organized":["Mantieni tutto organizzato"],"Black Friday email deals":["Offerte email del Black Friday"],"Don’t just take our word for it":["Non lo diciamo solo noi"],"Our story":["La nostra storia"],"Transfer your data from Google in one click":["Trasferisci i tuoi dati da Google con un solo clic"]},"specialoffer:tooltip":{"Access blocked content and browse privately. Includes ${ TOTAL_SERVERS }+ servers in ${ TOTAL_COUNTRIES }+ countries, connect up to 10 devices, access worldwide streaming services, malware and ad-blocker, and more.":["Accedi a contenuti bloccati e naviga in modalità privata. Include ${ TOTAL_SERVERS } server in più di ${ TOTAL_COUNTRIES } Paesi, possibilità di connettere fino a 10 dispositivi, accesso a servizi di streaming in tutto il mondo, blocco di malware e adblocker, e altro ancora."],"Easily share your calendar with your family, friends or colleagues, and view external calendars.":["Condividi facilmente il tuo calendario con familiari, amici o colleghi e visualizza calendari esterni."],"Includes support for 1 custom email domain, 10 email addresses, 10 hide-my-email aliases, calendar sharing, and more.":["Include il supporto per 1 dominio email personalizzato, 10 indirizzi email, 10 alias hide-my-email, condivisione del calendario e altro ancora."],"Includes support for 3 custom email domains, 15 email addresses, unlimited hide-my-email aliases, calendar sharing, and more.":["Include il supporto per 3 domini email personalizzati, 15 indirizzi email, alias hide-my-email illimitati, condivisione del calendario e altro ancora."],"Manage up to 25 calendars, mobile apps, secured with end-to-end encryption, 1-click calendar import from Google, and more.":["Gestisci fino a 25 calendari, app per dispositivi mobili, protezione con la crittografia end-to-end, importazione del calendario da Google in un solo clic e altro ancora."]},"Status Banner":{"At the moment we are experiencing issues with the Proton VPN service":["Al momento abbiamo dei problemi con il servizio di Proton VPN"],"Learn more":["Scopri di più"]},"Status banner":{"Learn more":["Scopri di più"],"Please note that at the moment we are experiencing issues with the ${ issues[0] } service.":["Attenzione: stiamo riscontrando dei problemi con il servizio di ${ issues[0] }"],"We are experiencing issues with one or more services at the moment.":["Stiamo riscontrando dei problemi con uno o più servizi."]},"suggestions":{"Suggestions":["Suggerimenti"]},"Support":{"Sub category":["Sottocategoria","Sottocategorie"]},"Support article":{"${ readingTime } min":["${ readingTime } minuto","${ readingTime } minuti"],"Category":["Categoria","Categorie"],"Didn’t find what you were looking for?":["Non hai trovato quello che cercavi?"],"General contact":["Contatti generali"],"Get help":["Ottieni supporto"],"Legal contact":["Contatti legali"],"Media contact":["Contatti per la stampa"],"Partnerships contact":["Contatti per collaborazioni"],"Reading":["Lettura"]},"Support categories":{"Browse Proton product support":["Consulta l'assistenza sui prodotti Proton"]},"Support category":{"There is no article in this category yet.":["Per ora non ci sono articoli in questa categoria."]},"Support troubleshooting":{"--- Select ---":["--- Seleziona ---"],"App version":["Versione dell'app"],"Browser":["Browser"],"Check if this helps":["Verifica se questo ti è utile"],"Choose a category for your question":["Scegli una categoria per la tua domanda"],"Choose a product":["Scegli un prodotto"],"Did this solve your issue ?":["Ti ha risolto il problema?"],"Faster assistance is just a few clicks away — please make your selections":["Ottieni assistenza più velocemente con pochi clic. Fai la tua selezione"],"No, contact support":["No, contatta il supporto"],"Proton account":["Account Proton"],"Proton Bridge":["Proton Bridge"],"Proton Calendar":["Proton Calendar"],"Proton Drive":["Proton Drive"],"Proton for Business":["Proton for Business"],"Proton Mail":["Proton Mail"],"Proton Pass":["Proton Pass"],"Proton VPN":["Proton VPN"],"Thank you for your feedback":["Grazie per il feedback"],"Troubleshooting":["Risoluzione dei problemi"],"What can we help with ?":["In cosa possiamo esserti di aiuto?"],"Yes":["Sì"]},"support_modal_search_query":{"Search query":["Query di ricerca"]},"support_search_button":{"Search":["Cerca"]},"support_search_i_am_looking_for":{"I'm looking for":["Sto cercando"]},"SupportForm":{"For a faster resolution, please report the issue from the Bridge app: Help > Report a problem.":["Per una risoluzione più rapida, segnala il problema dall'app Bridge: Aiuto > Segnala un problema."],"Information":["Informazioni"]},"SupportForm:option":{"Account Security":["Sicurezza dell'account"],"Contacts":["Contatti"],"Custom email domain":["Dominio email personalizzato"],"Email delivery and Spam":["Consegna delle email e spam"],"Encryption":["Crittografia"],"Login and password":["Login e password"],"Merge aliases and accounts":["Unione di alias e account"],"Migrate to Proton":["Migrazione a Proton"],"Notifications":["Notifiche"],"Other":["Altro"],"Plans and billing":["Piani e fatturazione"],"Proton for Business":["Proton for Business"],"Sign up":["Iscrizione"],"Storage":["Archiviazione"],"Users, addresses, and identities":["Utenti, indirizzi e identità"]},"SupportForm:optionIntro":{"Select a topic":["Seleziona un argomento"]},"swiss_baseed_feature":{"Swiss based":["Con sede in Svizzera"]},"Testimonial":{"Awards":["Premi"],"Customers":["Clienti"],"Featured":["In evidenza"],"Go to testimonial source":["Vai alle testimonianze"],"Reviews":["Recensioni"],"Videos":["Video"]},"Text":{"Find the plan that's right for you":["Trova il piano che fa per te"],"If you need help, check out our ${ supportLink }.":["Se ti serve assistenza dai un’occhiata alla nostra ${ supportLink }."],"The page you’re looking for might have been removed, or it could be an\nold link.":["La pagina che stai cercando potrebbe essere stata rimossa, o il link potrebbe essere vecchio."]},"Title":{"On this page":["In questa pagina"],"Related articles":["Articoli correlati"],"Share ${ thisPage }":["Condividi ${ thisPage }"],"Thank you!":["Grazie"],"this page":["questa pagina"]},"Tooltip":{"More information":["Ulteriori informazioni"]},"tooltip_calendar":{"Create up to 20 custom & shareable encrypted calendars. On top of that, add up to 5 calendars from friends, family, colleagues, and organizations.":["Puoi creare fino a 20 calendari cifrati personalizzati e condivisibili. Puoi inoltre aggiungere fino a 5 calendari di amici, familiari, colleghi e organizzazioni."]},"tooltip_vpn":{"Access blocked content and browse privately. Includes ${ TOTAL_SERVERS }+ servers in ${ TOTAL_COUNTRIES }+ countries, highest VPN speed, ${ TOTAL_VPN_CONNECTIONS } VPN connections, worldwide streaming services, malware and ad-blocker, and more.":["Accedi a contenuti bloccati e naviga in modalità privata. Il piano include più di ${ TOTAL_SERVERS } server in oltre ${ TOTAL_COUNTRIES } Paesi, massima velocità della VPN, ${ TOTAL_VPN_CONNECTIONS } connessioni alla VPN, servizi di streaming in tutto il mondo, anti-malware, ad-blocker e altro ancora."],"Access blocked content and browse privately. Includes ${ TOTAL_SERVERS }+ servers in ${ TOTAL_COUNTRIES }+ countries, highest VPN speed, 10 VPN connections, worldwide streaming services, malware and ad-blocker, and more.":["Accedi a contenuti bloccati e naviga in modalità privata. Il piano include più di ${ TOTAL_SERVERS } server in oltre ${ TOTAL_COUNTRIES } Paesi, massima velocità della VPN, 10 connessioni alla VPN, servizi di streaming in tutto il mondo, anti-malware, ad-blocker e altro ancora."]},"version_history_label":{"Version history":["Cronologia delle versioni"]},"version_history_tooltip":{"Store up to ${ versionHistoryNumber } versions of each file for up to ${ years } years":["Conserva fino a ${ versionHistoryNumber } versioni di ciascun file fino a un massimo di ${ years } anni"]},"vpn_features_link":{"View VPN plans":["Visualizza i piani VPN"]},"vpn_features_useCase":{"Access blocked content and browse privately":["Accedi ai contenuti bloccati e naviga in modalità privata"]}}},"unleashApi":"https://account.proton.me/api"};
// We need to import data (the framework context) from the server
// This Astro feature with define:vars works well but creates an inline script
// So we can't directly import the initFramework helper, we have to store the context
window.frameworkContext = frameworkContext;
})();
Signed-in reset is an account recovery feature that allows you to reset your Proton Account username and password while you’re signed in to Proton. It’s useful if you’ve forgotten your Proton Account password but are still signed in to at least one Proton web session.
This feature is currently only available on our web app, but we will send notifications to all Proton mobile apps you’re signed in to.
Signed-in reset is designed to be used as a last resort if you forget your Proton Account password. It does not replace the need to set up one or more Proton Account recovery methods.
1. When you reset your Proton Account password in this way, the changes won’t become active for 72 hours (three days). During this time, we’ll send notifications to all apps and devices you’re signed in to so you’re aware of the change. You can cancel the reset at any time during these 72 hours via a link in the notifications or if you sign in to your Proton Account.
2. You can turn off the feature entirely if you feel it doesn’t meet the requirements of your threat model(new window).
How to request a signed-in reset
You can request a signed-in reset in two ways.
Option 1
1. If you’re signed in to Proton Mail, Proton Calendar, or Proton Drive in your browser, go to Settings → All settings → Account→ Recovery → Password reset → Request password reset.
If you’re signed in to Proton VPN, go to Account → Recovery → Password reset → Request password reset.
2. Follow the prompts, and when you reach the Request sent confirmation screen, click Done.
Option 2
1. If you’re signed in to Proton Mail, Proton Calendar, and Proton Drive in your browser, go to Settings → All settings → Account → Account and password → Password → Change password.
If you’re signed in to Proton VPN, go to Account → Account and password → Password → Change password.
2. Click Don’t know your password?
3. If you’ve set up a password recovery method (highly recommended), click Use recovery method to reset your Proton Account password.
You should only proceed with signed-in reset if you don’t know your recovery email, phone number, or phrase. If you’re sure that you wish to proceed, click Request password reset.
How to change your password
As a security measure, you’ll need to wait for 72 hours before you can change your password. If you remember it during this time, go to Account → Account and password → Password reset request and click Cancel password reset to cancel the request.
If you haven’t canceled the password reset request after 72 hours, you’ll receive a push notification on your desktop alerting you that you can now reset your password. Click on the notification to open your Proton Account page in your default browser.
Please note that you must perform your signed-in reset in the same browser that you requested the reset from. If the notification link opens in a different browser, you’ll be prompted to open it in the browser that the reset was requested from.
You’ll also see a notification banner on any Proton web app that you’re signed in to. If you wish to proceed with a password reset, click Reset password.
You’ll now be asked to enter a new password (and confirm it). Click Save when you’re ready.
You can now use your new password to access all Proton services. To ensure you don’t lose access to your Proton Account again, we’ll prompt you to download your Proton Account recovery kit. We strongly recommend you do this and store it somewhere safe.
How to turn off signed-in reset
You can only turn off signed-in reset if you’ve set up a recovery method. We strongly advise you to do this, as signed-in reset should only be used as a last resort.
Once you’ve set up at least one recovery method, you can reduce the risk of abuse to your Proton Account by turning signed-in reset off. To do this:
1. Go to account.proton.me and sign in using your Proton Account username and password.
2. Go to Settings → All settings → Account→ Recovery → Password reset → Allow password reset from settings and toggle the setting off.