all-in-one privacy solution":["Proton Unlimited is een all-in-one privacy-oplossing"],"Black Friday":["Black Friday"],"No ads. Privacy by default.":["Geen advertenties. Standaard privacy."],"People before profits":["Mensen vóór winst"],"Security through transparency":["Veiligheid door openheid"],"The best Proton Mail ${ BLACK_FRIDAY } deals":["De beste ${ BLACK_FRIDAY }-deals voor Proton Mail"],"The world’s only community- supported email service":["'s Werelds enige door de community ondersteunde e-mailservice"]},"specialoffer:limited":{"${ hours } hour":["${ hours } uur","${ hours } uur"],"${ hoursLeft }, ${ minutesLeft } and ${ secondsLeft } left":["Nog ${ hoursLeft }, ${ minutesLeft } en ${ secondsLeft } resterend"],"${ minutes } minute":["${ minutes } minuut","${ minutes } minuten"],"${ seconds } second":["${ seconds } seconde","${ seconds } seconden"],"Limited time offer":["Aanbieding beperkt geldig"]},"specialoffer:listitem":{"Create multiple addresses":["Maak meerdere e-mailadressen aan"],"Hide-my-email aliases":["Hide-my-email-aliassen"],"Quickly unsubscribe from newsletters":["Meld u eenvoudig af voor nieuwsbrieven"],"Use your own domain name":["Gebruik uw eigen domeinnaam"]},"specialoffer:logos":{"As featured in":["Zoals te lezen in"]},"specialoffer:metadescription":{"Get an encrypted email that protects your privacy":["Kies voor beveiligde e-mail die uw privacy beschermt"]},"specialoffer:metatitle":{"Proton Mail Black Friday Sale - Up to 40% off":["Proton Mail Black Friday Sale - Tot 40% korting"]},"specialoffer:newmetadescription":{"Get up to 40% off Proton Mail subscriptions this Black Friday. Find great deals on our secure end-to-end encrypted email plans.":["Profiteer tijdens Black Friday van wel 40% korting op Proton Mail-abonnementen. Bekijk geweldige aanbiedingen voor onze veilige, end-to-end versleutelde e-mailabonnementen."]},"specialoffer:newmetatitle":{"Proton Mail Black Friday sale | Up to 40% off secure email":["Proton Mail Black Friday Sale | Tot 40% korting op veilige e-mail"]},"specialoffer:note":{"* Billed at ${ TOTAL_SUM } for the first year":["*U betaalt ${ TOTAL_SUM } voor het eerste jaar"],"*Billed at ${ TOTAL_SUM } for the first 2 years":["*U betaalt ${ TOTAL_SUM } voor de eerste 2 jaar"],"30-day money-back guarantee":["30 dagen niet-goed-geld-terug-garantie"],"Billed at ${ TOTAL_SUM } for the first 2 years":["U betaalt ${ TOTAL_SUM } voor de eerste 2 jaar"],"Billed at ${ TOTAL_SUM } for the first year":["U betaalt ${ TOTAL_SUM } voor het eerste jaar"],"You save ${ SAVE_SUM }":["U bespaart ${ SAVE_SUM }"]},"specialoffer:off":{"${ PERCENT_OFF } off":["−${ PERCENT_OFF }"]},"specialoffer:testimonial":{"I love my ProtonMail":["Ik ben fan van ProtonMail"],"My favorite email service":["Mijn favoriete e-mailservice"],"Thanks Proton for keeping us all safe in the complicated internet universe.":["Proton houdt ons allemaal veilig in het complexe internetuniversum."],"You get what you pay for. In the case of big tech, if you pay nothing, you get used. I quit using Gmail and switched to @ProtonMail":["Je krijgt waarvoor je betaalt. In het geval van Big Tech betekent 'gratis' dat je wordt gebruikt. Ik ben gestopt met Gmail en overgestapt op @ProtonMail"]},"specialoffer:time":{"Days":["Dagen"],"Hours":["Uur"],"Min":["Min"]},"specialoffer:title":{"And much more":["En nog veel meer"],"Safe from trackers":["Beschermd tegen trackers"],"Stay organized":["Blijf georganiseerd"],"Black Friday email deals":["Black Friday-deals voor e-mail"],"Don’t just take our word for it":["U hoeft ons niet te geloven"],"Make your inbox yours":["Maak uw inbox van u"],"Our story":["Ons verhaal"],"Transfer your data from Google in one click":["Zet uw gegevens van Google over met één klik"]},"specialoffer:tooltip":{"Access blocked content and browse privately. Includes ${ TOTAL_VPN_SERVERS }+ servers in ${ TOTAL_VPN_COUNTRIES }+ countries, connect up to 10 devices, access worldwide streaming services, malware and ad-blocker, and more.":["Bekijk geblokkeerde inhoud en surf privé. Met ${ TOTAL_VPN_SERVERS }+ servers in meer dan ${ TOTAL_VPN_COUNTRIES } landen, verbinding met maximaal 10 apparaten, wereldwijd toegang tot streamingdiensten, malware- en advertentieblokkering, en meer."],"Easily share your calendar with your family, friends or colleagues, and view external calendars.":["Deel uw agenda eenvoudig met uw familie, vrienden of collega's, en bekijk externe agenda's."],"Includes support for 1 custom email domain, 10 email addresses, 10 hide-my-email aliases, calendar sharing, and more.":["Ondersteuning voor 1 aangepast e-maildomein, 10 e-mailadressen, 10 hide-my-email-aliassen, gedeelde agenda's en meer."],"Includes support for 3 custom email domains, 15 email addresses, unlimited hide-my-email aliases, calendar sharing, and more.":["Ondersteuning voor 3 aangepaste e-maildomeinen, 15 e-mailadressen, onbeperkt hide-my-email-aliassen, gedeelde agenda's en meer."],"Manage up to 25 calendars, mobile apps, secured with end-to-end encryption, 1-click calendar import from Google, and more.":["Beheer tot 25 agenda's, mobiele apps, beveiligd met end-to-end versleuteling, agenda's van Google importeren met 1 klik, en meer."]},"Status banner":{"Learn more":["Meer informatie"],"Please note that at the moment we are experiencing issues with the ${ issues[0] } service.":["We ondervinden op dit moment problemen met de ${ issues[0] }service."],"We are experiencing issues with one or more services at the moment.":["We ondervinden momenteel problemen met een of meer services."]},"Status Banner":{"At the moment we are experiencing issues with the Proton VPN service":["Momenteel werkt de dienst van Proton VPN niet naar behoren"],"Learn more":["Meer informatie"]},"steps":{"Step":["Stap"]},"suggestions":{"Suggestions":["Suggesties"]},"Support":{"Sub category":["Subcategorie","Subcategorieën"]},"Support article":{"${ readingTime } min":["${ readingTime } min","${ readingTime } min"],"Category":["Categorie","Categorieën"],"Didn’t find what you were looking for?":["Niet gevonden wat u zocht?"],"General contact":["Algemene contactgegevens"],"Get help":["Krijg hulp"],"Legal contact":["Contactgegevens voor juridische zaken"],"Media contact":["Contactgegevens voor media"],"Partnerships contact":["Contactgegevens voor partnerschappen"],"Reading":["Lezen"]},"Support Form Platform option":{"VPN for Android TV":["VPN voor Android TV"],"VPN for Apple TV":["VPN voor Apple TV"],"VPN for Chromebook":["VPN voor Chromebook"]},"Support troubleshooting":{"App version":["App-versie"],"Browser":["Browser"],"Check if this helps":["Kijk of dit helpt"],"Choose a product":["Kies een product"],"Did this solve your issue?":["Heeft dit uw probleem opgelost?"],"Faster assistance is just a few clicks away":["Snellere hulp is met een paar klikken geregeld"],"How can we help?":["Hoe kunnen we helpen?"],"No, contact support":["Nee, contact opnemen met ondersteuning"],"Please fill out one field after another":["Vul de velden achter elkaar in"],"Please make your selections":["Maak een keuze"],"Proton account":["Proton-account"],"Proton for Business":["Proton for Business"],"Thank you for your feedback":["Bedankt voor uw feedback"],"What can we help with?":["Waar kunnen we mee helpen?"],"Yes":["Ja"]},"support_modal_search_query":{"Search query":["Zoekopdracht"]},"support_search_button":{"Search":["Zoeken"]},"support_search_i_am_looking_for":{"I'm looking for":["Ik ben op zoek naar"]},"SupportForm":{"For a faster resolution, please report the issue from the Bridge app: Help > Report a problem.":["Om problemen sneller op te lossen, meldt u het via de Bridge-app: Help > Een probleem melden."],"Information":["Informatie"]},"SupportForm:option":{"Account Security":["Accountbeveiliging"],"Contacts":["Contactpersonen"],"Custom email domain":["Aangepast e-maildomein"],"Email delivery and Spam":["E-maillevering en spam"],"Encryption":["Versleuteling"],"Login and password":["Inlognaam en wachtwoord"],"Merge aliases and accounts":["Aliassen en accounts samenvoegen"],"Migrate to Proton":["Migreren naar Proton"],"Notifications":["Meldingen"],"Other":["Overig"],"Plans and billing":["Abonnementen en facturering"],"Proton for Business":["Proton for Business"],"Sign up":["Inschrijven"],"Storage":["Opslag"],"Users, addresses, and identities":["Gebruikers, adressen en identiteiten"]},"SupportForm:optionIntro":{"Select a topic":["Kies een onderwerp"]},"Testimonial":{"Awards":["Awards"],"Customers":["Klanten"],"Featured":["Featured"],"Go to testimonial source":["Naar bron van testimonial"],"Open source of award":["Bron van award openen"],"Open source of quote":["Bron van citaat openen"],"Reviews":["Reviews"],"Videos":["Video's"],"Watch on TikTok":["Bekijken op TikTok"],"Watch on YouTube":["Bekijken op YouTube"]},"TestimonialCategory":{"Awards":["Awards"],"Customers":["Klanten"],"Featured":["Featured"],"Media":["Media"],"Reviews":["Reviews"],"Videos":["Video's"]},"Text":{"If you need help, check out our ${ supportLink }.":["Bekijk onze ${ 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EU courts ban indiscriminate metadata collection and retention | Proton
Over the past several years, data retention laws have become more and more popular in European countries. These require internet service providers, telecom companies, and online platforms to store metadata about their users, making it much easier for governments to implement mass surveillance.
On Oct. 6, the Court of Justice for the European Union (CJEU) put up a major obstacle to this growing practice. The court ruled that indiscriminate mass data retention schemes are illegal(nieuw venster) under EU law. While their interpretation still leaves open some critical loopholes, overall, it is a step toward protecting the right to privacy on a global scale.
The ruling is also a potential watershed moment for another country that is not even subject to the CJEU’s jurisdiction: Switzerland.
As a proudly Swiss company, we benefit from a wide variety of privacy protections, from a legal framework that recognizes personal privacy as a deeply rooted norm to a political neutrality that rejects most foreign influence. However, there is one area where we have expressed grave concerns.
Switzerland is one of those European countries that has a data retention law, a requirement that does not apply to Proton Mail. Still, this is disappointing for a country that otherwise places such an emphasis on human rights, and specifically the right to privacy. This ruling places pressure on Switzerland to do away with indiscriminate data retention — or risk its reputation as a jurisdiction with strong privacy protections.
What this ruling is about
The CJEU’s ruling was actually a collection of three judgments against the British, French, and Belgian intelligence services, saying that, except under specific circumstances, EU law applies every time a national government forces telecommunications providers to process data, including when it is done in the name of national security.
The UK intelligence services required private corporations to deliver communications metadata to it in bulk, while Belgian and French intelligence services required companies to hold on to massive amounts of data indiscriminately for set periods of time. No matter how it is implemented, bulk data collection and retention always facilitate mass surveillance and open the door for abuses of privacy.
The ruling is not perfect. For example, the court allowed data retention when there is an imminent and serious threat to “national security,” a vague criterion that easily could be abused. Also, the French and Belgian judgments set different standards for some types of metadata, like IP addresses used to access a website and subscriber data.
Still, the fact that this ruling will severely limit how much metadata intelligence services can indiscriminately collect and retain is something to celebrate.
Switzerland’s data retention laws must keep up with the EU
Similar to the UK, France, and Belgium, Switzerland requires telecom providers of “significant economic importance” to retain communication metadata for six months. In this case, metadata can include traffic data, subscriber data, who sent the message, and who received the message. Although access to such data is subordinated to the authorization of a court for specific criminal cases, the mere retention of this data is problematic. Proton Mail is not and has never been subject to this obligation, but the fact that it exists in Switzerland is concerning.
Switzerland is not a member of the EU and is not bound by CJEU rulings. However, a case was brought to the European Court on Human Rights (ECHR) by a Swiss privacy organization(nieuw venster) in 2018 (link is in German) to review the legality of Switzerland’s metadata retention legislation. Switzerland is a signatory to the European Convention on Human Rights and must respect the rulings of the ECHR, which is usually in lockstep with the CJEU. Often, CJEU rulings are considered to give insight as to which way the ECHR is leaning on a particular case or subject.
To be clear, Switzerland is currently an ideal home for Proton because it has many attractive privacy protections, which we explain in detail in our article about Proton and Switzerland(nieuw venster). It is not a member of any 5 Eyes or 14 Eyes intelligence-sharing agreements(nieuw venster), any data requests from a foreign government must first be approved by Swiss authorities before they can be executed, and there is no legislation that threatens encryption(nieuw venster) like in Australia. However, this ruling may represent a turning point for Switzerland, which can remain a standard-bearer for privacy, or start to fall behind.
How Proton’s privacy model protects your data
As you may know, all messages sent using Proton Mail are protected by zero-access encryption(nieuw venster), which means we cannot decipher the contents of your messages no matter how long we retain them. However, because of the way email is designed, it is not possible to encrypt metadata as without it we would not be able to deliver messages.
Every message that is sent contains metadata, which includes information such as the sender and the recipient, along with the time it was sent and other traffic data.
This type of information can reveal a lot on its own, which is why we do not retain metadata, and, by default, we do not keep any IP logs that could link you to your account. The only way we could be compelled to share metadata is if we are ordered to by a Swiss court in relation to a criminal investigation under Swiss law.
Users that have extra concerns about their messages being monitored via metadata can access Proton Mail using a no-logs VPN(nieuw venster), like Proton VPN. This way, the IP log on the metadata will be that of the VPN server rather than your device.
This case points to a very important practical issue related to the right to privacy. While encryption and technical safeguards can dramatically improve privacy, there is not yet a technological silver bullet. (And this xkcd cartoon(nieuw venster) always applies.) Strong privacy often depends on strong privacy laws, which is why we have gone to great lengths to advocate for better legal protections around the world, from Boston(nieuw venster) to Hong Kong(nieuw venster).
We welcome this latest ruling from the CJEU, and even though it may not make an immediate difference to the Swiss legislation, it is a step in the right direction.
We call on Switzerland to live up to its principles and do away with the data retention requirement.
UPDATE April 22, 2021: Yesterday, on April 21, 2021, the French Council of State (the highest French court) refused to apply the CJEU’s judgment(nieuw venster) (link in French) in a case and has begun requiring the mandatory retention of metadata by French telecommunication providers. The Council of State’s ruling also made it easier for law enforcement to access this metadata by broadly expanding the definition of “national security” to include crimes like drug trafficking.
We are disappointed that France has undermined this reasonable and forward-looking decision from the CJEU. However, this does not affect Proton Mail. As a Swiss company, we are outside of French jurisdiction.
Today, the Belgian Constitutional Court made the opposite decision. It agreed with the CJEU’s ruling and ended Belgium’s metadata retention program(nieuw venster) (link in French). This decision will lead directly to better data privacy protection for everyone in Belgium.
We also provide a free VPN service(nieuw venster) to protect your privacy. Proton Mail and Proton VPN are funded by community contributions. If you would like to support our development efforts, you can upgrade to a paid plan(nieuw venster). Thank you for your support.