all-in-one privacy solution":["Proton Unlimited is een all-in-one privacy-oplossing"],"Black Friday":["Black Friday"],"No ads. Privacy by default.":["Geen advertenties. Standaard privacy."],"People before profits":["Mensen vóór winst"],"Security through transparency":["Veiligheid door openheid"],"The best Proton Mail ${ BLACK_FRIDAY } deals":["De beste ${ BLACK_FRIDAY }-deals voor Proton Mail"],"The world’s only community- supported email service":["'s Werelds enige door de community ondersteunde e-mailservice"]},"specialoffer:limited":{"${ hours } hour":["${ hours } uur","${ hours } uur"],"${ hoursLeft }, ${ minutesLeft } and ${ secondsLeft } left":["Nog ${ hoursLeft }, ${ minutesLeft } en ${ secondsLeft } resterend"],"${ minutes } minute":["${ minutes } minuut","${ minutes } minuten"],"${ seconds } second":["${ seconds } seconde","${ seconds } seconden"],"Limited time offer":["Aanbieding beperkt geldig"]},"specialoffer:listitem":{"Create multiple addresses":["Maak meerdere e-mailadressen aan"],"Hide-my-email aliases":["Hide-my-email-aliassen"],"Quickly unsubscribe from newsletters":["Meld u eenvoudig af voor nieuwsbrieven"],"Use your own domain name":["Gebruik uw eigen domeinnaam"]},"specialoffer:logos":{"As featured in":["Zoals te lezen in"]},"specialoffer:metadescription":{"Get an encrypted email that protects your privacy":["Kies voor beveiligde e-mail die uw privacy beschermt"]},"specialoffer:metatitle":{"Proton Mail Black Friday Sale - Up to 40% off":["Proton Mail Black Friday Sale - Tot 40% korting"]},"specialoffer:newmetadescription":{"Get up to 40% off Proton Mail subscriptions this Black Friday. Find great deals on our secure end-to-end encrypted email plans.":["Profiteer tijdens Black Friday van wel 40% korting op Proton Mail-abonnementen. Bekijk geweldige aanbiedingen voor onze veilige, end-to-end versleutelde e-mailabonnementen."]},"specialoffer:newmetatitle":{"Proton Mail Black Friday sale | Up to 40% off secure email":["Proton Mail Black Friday Sale | Tot 40% korting op veilige e-mail"]},"specialoffer:note":{"* Billed at ${ TOTAL_SUM } for the first year":["*U betaalt ${ TOTAL_SUM } voor het eerste jaar"],"*Billed at ${ TOTAL_SUM } for the first 2 years":["*U betaalt ${ TOTAL_SUM } voor de eerste 2 jaar"],"30-day money-back guarantee":["30 dagen niet-goed-geld-terug-garantie"],"Billed at ${ TOTAL_SUM } for the first 2 years":["U betaalt ${ TOTAL_SUM } voor de eerste 2 jaar"],"Billed at ${ TOTAL_SUM } for the first year":["U betaalt ${ TOTAL_SUM } voor het eerste jaar"],"You save ${ SAVE_SUM }":["U bespaart ${ SAVE_SUM }"]},"specialoffer:off":{"${ DISCOUNT } off":["−${ DISCOUNT }"],"${ PERCENT_OFF } off":["−${ PERCENT_OFF }"]},"specialoffer:testimonial":{"I love my ProtonMail":["Ik ben fan van ProtonMail"],"My favorite email service":["Mijn favoriete e-mailservice"],"Thanks Proton for keeping us all safe in the complicated internet universe.":["Proton houdt ons allemaal veilig in het complexe internetuniversum."],"You get what you pay for. In the case of big tech, if you pay nothing, you get used. I quit using Gmail and switched to @ProtonMail":["Je krijgt waarvoor je betaalt. In het geval van Big Tech betekent 'gratis' dat je wordt gebruikt. Ik ben gestopt met Gmail en overgestapt op @ProtonMail"]},"specialoffer:time":{"Days":["Dagen"],"Hours":["Uur"],"Min":["Min"]},"specialoffer:title":{"And much more":["En nog veel meer"],"Make your inbox yours":["Personaliseer uw inbox"],"Safe from trackers":["Beschermd tegen trackers"],"Stay organized":["Houd overzicht"],"Black Friday email deals":["Black Friday-deals voor e-mail"],"Don’t just take our word for it":["U hoeft ons niet te geloven"],"Our story":["Ons verhaal"],"Transfer your data from Google in one click":["Zet uw gegevens van Google over met één klik"]},"specialoffer:tooltip":{"Access blocked content and browse privately. Includes ${ TOTAL_SERVERS }+ servers in ${ TOTAL_COUNTRIES }+ countries, connect up to 10 devices, access worldwide streaming services, malware and ad-blocker, and more.":["Bekijk geblokkeerde inhoud en surf privé. Met ${ TOTAL_SERVERS } servers in meer dan ${ TOTAL_COUNTRIES } landen, verbinding met maximaal 10 apparaten, wereldwijd toegang tot streamingdiensten, malware- en advertentieblokkering, en meer."],"Easily share your calendar with your family, friends or colleagues, and view external calendars.":["Deel uw agenda eenvoudig met uw familie, vrienden of collega's, en bekijk externe agenda's."],"Includes support for 1 custom email domain, 10 email addresses, 10 hide-my-email aliases, calendar sharing, and more.":["Ondersteuning voor 1 aangepast e-maildomein, 10 e-mailadressen, 10 hide-my-email-aliassen, gedeelde agenda's en meer."],"Includes support for 3 custom email domains, 15 email addresses, unlimited hide-my-email aliases, calendar sharing, and more.":["Ondersteuning voor 3 aangepaste e-maildomeinen, 15 e-mailadressen, onbeperkt hide-my-email-aliassen, gedeelde agenda's en meer."],"Manage up to 25 calendars, mobile apps, secured with end-to-end encryption, 1-click calendar import from Google, and more.":["Beheer tot 25 agenda's, mobiele apps, beveiligd met end-to-end versleuteling, agenda's van Google importeren met 1 klik, en meer."]},"Status Banner":{"At the moment we are experiencing issues with the Proton VPN service":["Momenteel werkt de dienst van Proton VPN niet naar behoren"],"Learn more":["Meer informatie"]},"Status banner":{"Learn more":["Meer informatie"],"Please note that at the moment we are experiencing issues with the ${ issues[0] } service.":["We ondervinden op dit moment problemen met de ${ issues[0] }service."],"We are experiencing issues with one or more services at the moment.":["We ondervinden momenteel problemen met een of meer services."]},"suggestions":{"Suggestions":["Suggesties"]},"Support":{"Sub category":["Subcategorie","Subcategorieën"]},"Support article":{"${ readingTime } min":["${ readingTime } min","${ readingTime } min"],"Category":["Categorie","Categorieën"],"Didn’t find what you were looking for?":["Niet gevonden wat u zocht?"],"General contact":["Algemene contactgegevens"],"Get help":["Krijg hulp"],"Legal contact":["Contactgegevens voor juridische zaken"],"Media contact":["Contactgegevens voor media"],"Partnerships contact":["Contactgegevens voor partnerschappen"],"Reading":["Lezen"]},"Support categories":{"Browse Proton product support":["Zoeken in Proton-productondersteuning"]},"Support category":{"There is no article in this category yet.":["Er zijn nog geen artikelen in deze categorie."]},"Support troubleshooting":{"--- Select ---":["--- Selecteren ---"],"Adding and importing contacts":["Contactpersonen toevoegen en importeren"],"App version":["App-versie"],"Automatically save contacts":["Contactpersonen automatisch opslaan"],"Bridge connection issues with Outlook, Apple Mail or Thunderbird":["Verbindingsproblemen Bridge met Outlook, Apple Mail of Thunderbird"],"Browser":["Browser"],"Check if this helps":["Kijk of dit helpt"],"Choose a category for your question":["Kies een categorie voor uw vraag"],"Connectivity errors on Android and iOS":["Verbindingsfouten op Android en iOS"],"Contacts":["Contactpersonen"],"Custom domain":["Aangepast domein"],"Desktop notifications":["Desktopmeldingen"],"Did this solve your issue ?":["Heeft dit uw probleem opgelost?"],"Difference between Combined Addresses Mode and Split Addresses Mode":["Verschil tussen de modus Gecombineerde adressen en de modus Gesplitste adressen"],"Differences between addresses, aliases, and sub-users":["Verschillen tussen adressen, aliassen en sub-gebruikers"],"Email notifications":["E-mailmeldingen"],"Email tracking protection":["E-mailbescherming tegen tracking"],"Encryption":["Versleuteling"],"Encryption keys management":["Versleutelingscodes beheren"],"Faster assistance is just a few clicks away — please make your selections":["Snellere ondersteuning binnen een paar klikken — maak uw keuze"],"How to avoid receiving spam messages":["Spamberichten ontvangen voorkomen"],"How to block unwanted email":["Ongewenste e-mails blokkeren"],"How to configure your email client for Bridge":["E-mailclient voor Bridge instellen"],"How to create contact groups":["Groepen voor contactpersonen aanmaken"],"How to create or edit CSV contacts":["CVS-contactgegevens aanmaken of aanpassen"],"How to install Proton Mail Bridge":["Proton Mail Bridge installeren"],"How to merge duplicate contacts":["Duplicaten van contactpersonen samenvoegen"],"How to send encrypted messages to external users":["Versleutelde berichten verzenden naar externe gebruikers"],"How to set up a custom domain":["Aanmaken aangepast domein"],"How to unsubscribe from Apple’s TestFlight notification emails":["Hoe u zich afmeldt voor de TestFlight notificatie e-mails van Apple"],"How to use auto-reply":["Automatisch antwoord gebruiken"],"How to use filters":["Filters gebruiken"],"How to use folders and labels":["Gebruikmaken van mappen en labels"],"How to use PGP encryption":["PGP-versleuteling gebruiken"],"Invalid password error while setting email client for Bridge":["Ongeldig wachtwoord bij instellen e-mailclient voor Bridge"],"Login security notification alerts":["Beveiligingswaarschuwingen bij inloggen"],"Manage mailbox appearance":["Mailboxweergave beheren"],"Mobile connectivity and synchronization":["Mobiele verbinding en synchronisatie"],"No, contact support":["Nee, contact opnemen met ondersteuning"],"Notifications":["Meldingen"],"Other":["Overig"],"Problems with deleting messages":["Probleemoplossing voor verwijderde berichten"],"Problems with moving messages":["Probleemoplossing voor verplaatsen berichten"],"Problems with read/unread message status":["Probleemoplossing met berichtstatus gelezen/ongelezen"],"Proton Mail Bridge":["Proton Mail Bridge"],"Proton Mail settings":["Proton Mail-instellingen"],"Push notifications not arriving":["Pushmeldingen komen niet aan"],"Sending and receiving messages":["Berichten verzenden en ontvangen"],"Sending and receiving messages limitations":["Limitaties op berichten verzenden en ontvangen"],"Sending and receiving troubleshooting":["Probleemoplossing verzenden en ontvangen"],"Spam filtering, Allow and Block lists":["Spam filteren, geaccepteerde en blokkeringslijsten"],"Sub-users and organizations":["Sub-gebruikers en organisaties"],"Thank you for your feedback":["Bedankt voor uw feedback"],"Troubleshooting":["Probleemoplossing"],"Verify custom domain records & anti-spoofing":["Verifieer aangepaste domeingegevens en anti-spoofing"],"What can we help with ?":["Waar mogen we u bij helpen?"],"What if your domain records fail (TXT, MX, SPF, DKIM, DMARC)":["Problemen met mislukte domeinrecords oplossen (TXT, MX, SPF, DKIM, DMARC)"],"What is encrypted on Proton Mail":["Wat is versleuteld bij Proton Mail"],"Yes":["Ja"]},"support_modal_search_query":{"How to use a custom domain?":["Gebruik van een aangepast domein"],"Search query":["Zoekopdracht"]},"support_modal_search_result":{"Search result":["Zoekresultaat"]},"support_modal_title":{"Blog search":["Blogs zoeken"],"Support search":["Ondersteuning zoeken"]},"support_search_button":{"Search":["Zoeken"]},"support_search_i_am_looking_for":{"I'm looking for":["Ik ben op zoek naar"]},"SupportForm":{"For a faster resolution, please report the issue from the Bridge app: Help > Report a problem.":["Om problemen sneller op te lossen, meldt u het via de Bridge-app: Help > Een probleem melden."],"Information":["Informatie"]},"SupportForm:option":{"Account Security":["Accountbeveiliging"],"Contacts":["Contactpersonen"],"Custom email domain":["Aangepast e-maildomein"],"Email delivery and Spam":["E-maillevering en spam"],"Encryption":["Versleuteling"],"Login and password":["Inlognaam en wachtwoord"],"Merge aliases and accounts":["Aliassen en accounts samenvoegen"],"Migrate to Proton":["Migreren naar Proton"],"Notifications":["Meldingen"],"Other":["Overig"],"Plans and billing":["Abonnementen en facturering"],"Proton for Business":["Proton for Business"],"Sign up":["Inschrijven"],"Storage":["Opslag"],"Users, addresses, and identities":["Gebruikers, adressen en identiteiten"]},"SupportForm:optionIntro":{"Select a topic":["Kies een onderwerp"]},"swiss_baseed_feature":{"Swiss based":["Gevestigd in Zwitserland"]},"Testimonial":{"Awards":["Awards"],"Customers":["Klanten"],"Featured":["Featured"],"Go to testimonial source":["Naar bron van testimonial"],"Reviews":["Reviews"],"Videos":["Video's"]},"Text":{"Find the plan that's right for you":["Vind het abonnement dat bij u past"],"If you need help, check out our ${ supportLink }.":["Bekijk onze ${ supportLink } als u hulp nodig hebt."],"The page you’re looking for might have been removed, or it could be an\nold link.":["De pagina waarnaar u op zoek bent, is mogelijk verwijderd, of u gebruikt een oude koppeling."]},"Title":{"On this page":["Op deze pagina"],"Related articles":["Gerelateerde artikelen"],"Share ${ thisPage }":["${ thisPage } delen"],"Thank you!":["Bedankt!"],"this page":["deze pagina"]},"Tooltip":{"More information":["Meer informatie"]},"tooltip_calendar":{"Create up to 20 custom & shareable encrypted calendars. On top of that, add up to 5 calendars from friends, family, colleagues, and organizations.":["Maak tot 20 aangepaste en deelbare versleutelde agenda's aan. Voeg daar bovenop tot 5 agenda's toe van vrienden, familie, collega's en organisaties."]},"tooltip_vpn":{"Access blocked content and browse privately. Includes ${ TOTAL_SERVERS }+ servers in ${ TOTAL_COUNTRIES }+ countries, highest VPN speed, ${ TOTAL_VPN_CONNECTIONS } VPN connections, worldwide streaming services, malware and ad-blocker, and more.":["Bekijk geblokkeerde inhoud en surf privé. Met meer dan ${ TOTAL_SERVERS } servers in meer dan ${ TOTAL_COUNTRIES } landen, de hoogste VPN-snelheid, ${ TOTAL_VPN_CONNECTIONS } VPN-verbindingen, wereldwijde streamingdiensten, malware- en advertentieblokkering, en meer."],"Access blocked content and browse privately. Includes ${ TOTAL_SERVERS }+ servers in ${ TOTAL_COUNTRIES }+ countries, highest VPN speed, 10 VPN connections, worldwide streaming services, malware and ad-blocker, and more.":["Bekijk geblokkeerde inhoud en surf privé. Met meer dan ${ TOTAL_SERVERS } servers in meer dan ${ TOTAL_COUNTRIES } landen, de hoogste VPN-snelheid, 10 VPN-verbindingen, wereldwijde streamingdiensten, malware- en advertentieblokkering, en meer."]},"version_history_label":{"Version history":["Versiegeschiedenis"]},"version_history_tooltip":{"Store up to ${ versionHistoryNumber } versions of each file for up to ${ years } years":["Bewaar tot ${ versionHistoryNumber } versies van elk bestand tot wel ${ years } jaar"]},"VideoModal":{"Get started in 2 minutes":["In 2 minuten aan de slag"]},"videosButtonLabel":{"Get started with videos":["Aan de slag met video's"]},"vpn_features_link":{"View VPN plans":["VPN-abonnementen bekijken"]},"vpn_features_useCase":{"Access blocked content and browse privately":["Bekijk geblokkeerde inhoud en surf privé"]}}},"unleashApi":"https://account.proton.me/api"};
// We need to import data (the framework context) from the server
// This Astro feature with define:vars works well but creates an inline script
// So we can't directly import the initFramework helper, we have to store the context
window.frameworkContext = frameworkContext;
})();
No one at Facebook knows what it does with your data | Proton
One of the biggest tech stories of 2022 didn’t make the biggest headlines but it could show where Big Tech is headed. It came out of documents leaked from Facebook in April, followed by transcripts of a deposition with two of the company’s senior engineers published in September.
The documents revealed that Big Tech’s surveillance systems are starting to move beyond the control of any individual. Your data is being collected in such quantities and distributed across so many systems that even the engineers who built them don’t know how to manage or access the data streams.
And that’s just the systems within one of the richest companies in the world: Meta. If you want to delete it all, or even just see what’s there, you can’t. Your personal information lives on the servers of dozens or hundreds of companies with varying levels of funding, technical expertise, and privacy safeguards.
This isn’t just another privacy scandal. This is the ultimate outcome of a surveillance economy that profits off of people’s private information. One of the world’s major data-collection technologies is now so large and complex that no one can control it.
This article will help you understand Meta’s privacy admissions and their consequences for you.
What we learned about Meta data storage
In April 2022, Motherboard published a leaked internal document(new window) in which Meta employees sounded the alarm that the company was incapable of complying with forthcoming data privacy laws. They compared the data to a drop of ink dropped into a lake.
“Imagine you hold a bottle of ink in your hand,” they wrote. “This bottle of ink is a mixture of all kinds of user data. … You pour that ink into a lake of water … and it flows … everywhere. How do you put that ink back in the bottle? How do you organize it again, such that it only flows to the allowed places in the lake?”
They concluded: “We do not have an adequate level of control and explainability over how our systems use data, and thus we can’t confidently make controlled policy changes or external commitments such as ‘we will not use X data for Y purpose.’ And yet, this is exactly what regulators expect us to do, increasing our risk of mistakes and misrepresentation.”
In other words, Meta has completely failed to keep track of what data it was collecting, how it’s stored, and how it’s used.
The company gathers all kinds of information about you from three primary sources:
From your interactions with Facebook and other Meta products
Information acquired from third-party sources, such as credit reporting companies
As a matter of corporate culture, Meta has allowed its teams to mix and repurpose data in creative ways in the service of building new features and ad products.
Around the time those documents leaked to Motherboard, two senior Meta engineers were testifying in a deposition related to the Cambridge Analytica scandal. In the wake of a whistleblower’s revelation that Facebook users’ data was secretly used to influence the 2016 U.S. election, plaintiffs asked to see all the data the company had about them. Facebook couldn’t do it.
According to the engineers’ testimony, it wasn’t possible for Facebook to give them all their data because no one at Facebook knows where it is.
“I don’t believe there’s a single person that exists who could answer that question. It would take a significant team effort to even be able to answer that question,” an engineering director said, according to documents first published by The Intercept(new window).
At one point the interviewer asked, “Do we have a data diagram for that? Like you develop — someone must have a diagram that says this is where this data is stored.”
The engineer replied: “We have a somewhat strange engineering culture compared to most where we don’t generate a lot of artifacts during the engineering process. Effectively the code is its own design document often. … For what it’s worth, this is terrifying to me when I first joined as well.”
What this means for you
Taken together, the Motherboard leak and the deposition reveal Facebook as a company unconcerned about data organization and protection. Its only focus seems to be collecting more of your data through new forms of surveillance and data aggregation to grow revenue.
No one at Meta has created any overarching documentation of how your data is used or where it goes. This means there’s no guarantee Facebook’s “Download Your Information” feature will give you all your data as required by law. How could it when Facebook doesn’t even know what data it has or what it’s being used for?
These latest disclosures have been about Meta, but this is the logical endpoint of the surveillance-based business model. It incentivizes companies to capture as much of your information as possible because it could potentially be valuable to advertisers like corporations and politicians who hope to influence you.
Regulations need strengthened
In May 2018, the GDPR took effect in the European Union. It requires, among other things, that companies get permission from you before they collect and use your data for a specific purpose. It also requires companies to share with you the data they collect about you and delete it or transfer it to other companies upon request.
The GDPR was a good first step, but it has proved inadequate to protect people’s privacy on its own. One major reason it has struggled is the problem of enforcement. Data protection agencies are inundated with work and must prioritize what cases they bring. On top of that, it can take years for data protection agencies to issue a fine, see it through objections in the courts, and finally have it implemented. Google is still contesting a $4 billion fine(new window) from 2018.
The admission from Meta’s engineers that it hasn’t organized the data it collected seems to be a clear GDPR violation since the GDPR requires that companies be able to return and delete all of a user’s personal data upon request. How can Meta delete your data if it doesn’t know where all of it is? Yet there was no publicly announced investigation into these alleged GDPR violations when this article was published.
Even when fines are finally carried out, many companies are willing to pay for violations as a cost of doing business. Meta itself is anticipating a set of fines that could add up to over $2 billion for multiple GDPR violations(new window). As we recently reported, Big Tech paid at least $3 billion in fines in 2022(new window) without any indication they would change their business practices. One regulator said of Apple that the company “prefers paying periodic fines, rather than comply.”
These Facebook disclosures point to an even larger problem: Companies seem to doubt authorities’ will to hold them accountable. It’s openly been speculated that Meta integrated WhatsApp, Facebook, and Instagram(new window) to make it harder for governments to break them up for monopoly abuses. Now it comes out that Meta is technologically incapable of complying with the GDPR’s most basic requirements.
More regulations are coming, and Meta knows it. The employees who wrote the report leaked to Motherboard estimated it would take up to 750 “engineer years” to build a way to create the data controls they need. Meta doesn’t seem to believe that any government will be able or willing to force it to comply with the law.
This is how surveillance capitalism works
A Meta spokesperson told The Washington Post(new window) that we should not be surprised by any of this. “Our systems are sophisticated and it shouldn’t be a surprise that no single company engineer can answer every question about where each piece of user information is stored.” This statement does nothing to refute what these engineers actually said — that no one at Meta could answer these questions.
However, this non-denial is still instructive. “It shouldn’t be a surprise” because Meta’s data-greedy systems are working exactly as intended. Companies that rely on using personal information to sell targeted ads will always collect more data, regardless of what that data is or whether the company can currently use it, much less organize and protect it. For companies in the surveillance business, more data means more potential profits.
This comment also puts the lie to years of assurances that Big Tech cares about giving you control over your data. The “pivot to privacy(new window)” was always a smokescreen.
While other Big Tech companies might be more responsible with your data, they’re fighting the incentives of the system they created. The only way to prevent Big Tech from abusing your data is to stop giving it to them.
Change the business model
Our aim from the outset has been to prove that tech companies can make money without turning people into products for advertisers. The internet already supports many kinds of business models, but only the Big Tech monopolies demand your privacy as payment.
At Proton, we’ve chosen a business model that provides free access to many services — email, calendar, drive, and VPN(new window) — while offering premium features for a fee. Those fees support the development of new features and products while delivering an ad-free experience.
Our solution to the data control problem is that we simply don’t collect it. And we’ve designed every aspect of our services to preserve your privacy. Proton’s main data-protection safeguard is end-to-end encryption, which prevents anyone from accessing your data except you.
It would be foolish to hope that Meta or any Big Tech company can walk back from their addiction to your data. The demand for ever-increasing profits means they will likely do the opposite, rushing toward new ways to gather and exploit your data and attention.
The only solution is to abandon surveillance-based platforms and start fresh with a new business model for the internet.
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