Proton

Auto-delete unwanted messages in Proton Mail

Lectura
3 minutos
Categoría
Search and organize emails

If you’re on a paid Proton Mail plan, you can set Proton Mail to automatically delete messages that have been in your trash and spam folders for 30 days. We call this “auto-delete unwanted messages”, and it’s switched off by default.

We explain how to use auto-delete unwanted messages and how it works with messages that are already set to delete themselves (message expiration).

How to switch on auto-delete unwanted messages
How to switch off auto-delete unwanted messages
How auto-delete unwanted messages works with message expiration
If another Proton user sets the message expiration date
If you set the message expiration date

How to switch on auto-delete unwanted messages

1. In the Proton Mail web app, click Settings → All settings → Messages and composing → Messages and turn on the Auto-delete unwanted messages switch.

Auto-delete unwanted messages switch turned on

2. Messages in your trash and spam folders will now be automatically deleted 30 days after you move them there.

Note: When you turn on Auto-delete unwanted messages, messages already in your trash or spam folders will get a deletion date based on the date you moved them there. For example, when you turn on auto-delete, if a message has already been in your trash or spam folder for 12 days, it will be deleted 18 days later (30 – 12 = 18).

Similarly, messages that have been in your trash or spam folder for longer than 30 days will be deleted immediately.

If Auto-delete unwanted messages is switched on and you want to keep a particular message currently in your trash or spam folder, you can: 

  • Move the message to another folder that isn’t trash or spam, or
  • Select or open the message and click the Move to inbox icon (keyboard shortcut I) to return it to your inbox
The move to inbox icon button in your trash folder
Move to inbox icon in your trash folder
The move to inbox icon button in your spam folder
Move to inbox icon in your spam folder

Note: You can also enable auto-delete unwanted messages by clicking Enable in the banner that appears at the top of your trash or spam folder. 

Option to enable auto-delete unwanted messages in the banner of your spam and trash folders

Clicking Enable in either trash or spam switches on auto-delete for both folders (like turning on the Auto-delete unwanted messages switch). Messages in your trash and spam folders will now be automatically deleted 30 days after you move them there.

How to switch off auto-delete unwanted messages

1. In the Proton Mail web app, click Settings → All settings → Messages and composing → Messages and turn off the Auto-delete unwanted messages switch.

Auto-delete unwanted messages switch turned off

2. When you turn off Auto-delete unwanted messages, all future automatic deletion of messages in your trash and spam folders is canceled.

How auto-delete unwanted messages works with message expiration

If you’re on a paid Proton Mail plan, you can set messages to expire (automatically delete themselves) after a set amount of time.

Learn more about Proton Mail message expiration

Here’s how message expiration works when you switch on auto-delete unwanted messages.

If another Proton user sets the message expiration date

If you receive an email with an expiration date set by another Proton user and move it to your trash or spam folder, the message will retain its original expiration date. It will be automatically deleted on the date set by the sender.

If you set the message expiration date

If you set an expiration date for a message you’ve received and later move it to your trash or spam folder, the expiration date you set will be canceled. The message will be deleted 30 days after you move it to your trash or spam.

Learn more about Proton Mail message expiration

¿No encontró lo que buscaba?

Contacto generalcontact@proton.me
Contacto para mediosmedia@proton.me
Contacto legallegal@proton.me
Contacto para colaboradorespartners@proton.me