Proton

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    Proton Unlimited trial

    Learn about the free 30-day trial of the Proton Unlimited plan when you leave a Proton Family group.

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    2. Proton Account
    3. Plans and payments
    4. Proton Family plan

    Get started with Proton Family

    Learn all about Proton Family. Set up your Proton family, invite family members, manage your storage space, and more.

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    2. Proton Account
    3. Plans and payments
    4. Premium plans

    How to upgrade or downgrade your Proton plan

    You can upgrade or downgrade your Proton subscription plan anytime. Find out how.

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    2. Proton Account
    3. Plans and payments
    4. Premium plans

    New Proton plans: your questions answered

    We’re boosting Proton subscription plans with more storage and features at no extra cost. Learn more about your new plan upgrade.

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    2. Proton Account
    3. Plans and payments
    4. Premium plans

    Proton plans explained: Proton Free, Proton Mail Plus, Proton Unlimited, Proton Family, and Proton Visionary (legacy users only)

    Proton Free, Proton Mail Plus, Proton Unlimited, Proton Family, or Proton Visionary (legacy users only) — which is right for you?

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    3. Plans and payments
    4. Payments and invoices

    Payment options

    Find out how to pay for your Proton plan by credit or debit card, PayPal, Bitcoin, cash, or bank transfer.

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    2. Proton Account
    3. Plans and payments
    4. Payments and invoices

    How to pay for your Proton plan using Bitcoin

    We explain how to pay for your Proton Mail, Proton Drive, or Proton Pass plan using Bitcoin.

    1. Support
    2. Proton Account
    3. Plans and payments
    4. Payments and invoices

    How to pay for Proton services in Russia

    How to pay for Proton services in Russia if your usual payment method is blocked due to the ongoing conflict in Ukraine

    1. Support
    2. Proton Account
    3. Plans and payments
    4. Payments and invoices

    How to download, customize, or pay invoices

    If you pay for Proton, learn how to manage your Proton Account invoices — download, customize, or pay them.

    1. Support
    2. Proton Account
    3. Plans and payments
    4. Payments and invoices

    Delinquency

    Learn when an account becomes delinquent, what happens if the bill is not paid on time, and how much time you have to rectify this.

    1. Support
    2. Proton Account
    3. Plans and payments
    4. Payments and invoices

    Changing the currency for your paid plan

    You can pay for Proton services in euros (EUR), US dollars (USD), or Swiss francs (CHF). Here's how to change the currency for your Proton Account.

    1. Support
    2. Proton Account
    3. Plans and payments
    4. Payments and invoices

    Как оплатить сервисы Proton из России

    Как оплатить за сервисы Proton из России, если обычные методы заблокированы из-за конфликта на Украине

    1. Support
    2. Proton Account
    3. Plans and payments
    4. Payments and invoices

    What the different invoice statuses mean

    Paid users receive new invoices when they activate, renew, or cancel their subscription. This article explains the different statuses of invoices.

    1. Support
    2. Proton Account
    3. Plans and payments
    4. Payments and invoices

    Proton Mail or Proton VPN appeared on my payment records

    We explain why Proton Mail or Proton VPN might have appeared on your payment records and how you can contest fraudulent charges.

    1. Support
    2. Proton Account
    3. Plans and payments
    4. Coupons, credits and proration

    How to add and use account credit

    You can add credit to your Proton Account in the currency of your last payment toward your next subscription. Find out how.

    1. Support
    2. Proton Account
    3. Plans and payments
    4. Coupons, credits and proration

    Account credit, proration, and coupons

    You can change or cancel your Proton plan anytime and get account credits. Here we explain how credits, proration, and coupons work.

    1. Support
    2. Proton Account
    3. Plans and payments
    4. Coupons, credits and proration

    Proton Mail coupons

    Proton Mail coupons are used to grant discounts on paid subscription plans. Generally speaking, coupons can only be given out by our customer support team. Beware, there are many scam websites offering fake Proton Mail coupons.

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