Proton
Illustration of changing email provider

Getting started with Proton Mail the easy way

This article takes you through all the factors to consider when moving to a new email provider and leaving privacy-invasive companies such as Gmail, Outlook, and Yahoo Mail.

Switching your email provider may feel as difficult as moving to a new house or changing your name. There’s so much to do: telling your contacts, updating the email for all your online accounts, exporting your old messages. But the reality is it’s fairly simple, and you don’t have to do everything at once. We want to help you make the move pain-free. 

In recent months, we started a series of conversations with our users to find out how they made the switch. What we found is that many people make the transition gradually. They often start by directing the most sensitive emails to their secure Proton Mail inbox — such as those related to health, legal, and financial issues. Meanwhile, they may set up forwarding from their previous mail service while periodically informing their contacts and updating their newsletter and account preferences.

Others prefer a clean break. And we’ve made it easy to do this as well.

Whatever your preference, you don’t have to be chained to your email provider. Keep reading to find out why switching to a privacy-focused email service is worth it, along with information about how to make it happen.

Why switch email providers?

You might consider leaving your email provider because you want to avoid being profiled for advertising, to stay in control of your data, to avoid getting hacked, or simply because you need a fresh start with a more transparent service that puts you first. In 2014, when we started Proton Mail, we wanted the same things. Today, we serve millions of users — the largest encrypted email service provider in the world.

Proton Mail protects your privacy by encrypting your messages and attachments(новое окно) so that no one except you and your recipient can access them. Because transparency matters, Proton Mail is also open source and independently audited(новое окно). Proton headquarters and data centers are based in Switzerland(новое окно), so you are protected by strong privacy laws. 

Moreover, Proton is funded by our own users(новое окно) who choose to upgrade to paid accounts for more features and to support our mission to expand access to privacy. Because we depend on our users for revenue rather than on advertisers, our interests are perfectly aligned with our community.

Learn more about why people trust Proton Mail.(новое окно)

How to break away from Gmail, Yahoo, and Outlook 

We created a series of step-by-step guides for those beginning their journey with Proton.

We encourage you to migrate one step at a time. Our guides show you how to set up mail forwarding, export your existing emails, and protect your new inbox from spam.

Get started now

Should you transfer everything to Proton Mail right away?

Keep in mind that you don’t need to move every conversation to Proton Mail before enjoying the benefits of a private inbox. It’s a good idea to prioritize the most sensitive information first: update your bank accounts, medical providers, newsletters and ecommerce purchases to go to your Proton Mail address. This is also a great opportunity to start fresh and get rid of unwanted emails. 

You might not think about it, but your shopping data is among the most important information used by companies such as Yahoo to build your profile and target you with advertising (Google scans your inbox but not for ad profiling). You can keep your buying habits private by having your purchase receipts sent to Proton Mail instead.

You may decide to keep your old email account as a backup. But if you do want to transfer your whole mailbox to Proton Mail, our Import Assistant(новое окно) app, currently available in beta, makes it easy to select and transfer the emails you want to keep. Alternatively, users with paid plans can also use the Import-Export tool(новое окно). In the settings of your Proton Mail V4 web version, you can also find links to our other import applications(новое окно), Import Contacts and Import Events. 

Keep your new mailbox safe and organized

If you decide to transfer everything to Proton Mail, it’s easy to keep your mailbox clean of unwanted emails and protect it from phishing attempts. 

Here are a few options to consider to arrange your inbox:

What’s next for your private inbox

We are developing more features for both Proton Mail and other Proton products connected to your email account, such as Proton Calendar(новое окно) and Proton Drive(новое окно). Together, they will help you break away from digital companies that invade your privacy and exploit you. 

When you decide to make the switch, let us know about your journey on our social media channels below where you can join our active and engaged community. We’re looking forward to hearing your stories!

You can get a free secure email account from Proton Mail here.

We also provide a free VPN service(новое окно) to protect your privacy. Proton Mail and Proton VPN are funded by community contributions. If you would like to support our development efforts, you can upgrade to a paid plan(новое окно). Thank you for your support.


Feel free to share your feedback and questions with us via our official social media channels on Twitter(новое окно) and Reddit(новое окно).

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