Proton

How to use Undo Send

Lectura
3 minutos
Categoría
Compose and send emails

If you want to recall an email after you click Send, you can use the Undo Send feature on the Proton Mail(nueva ventana) web app and the mobile app (iPhone, iPad, Android).

Undo Send is enabled by default and automatically delays sending your email after you click Send using a 10-second timer. During this time, you can click Undo to return the message to your Drafts folder so you can edit or delete it.

You can disable Undo Send or change the length of the timer. Any changes you make to these settings are synced across your devices.

Web app

To disable Undo Send or change the length of the timer:

  1. Log in to your Proton Mail account at mail.proton.me(nueva ventana) and click Settings → All settings → Messages and composing → Composing → Undo send.
Proton Mail shows undo send settings
  1. Select your preferred timer length in the Undo send dropdown menu — between 0 and 20 seconds. Setting the timer to 0 seconds disables the feature.
Proton Mail shows undo send time settings

With Undo Send enabled, once you’ve finished writing your email and hit the Send button, the Proton Mail composer window closes and a banner shows up at the top of your screen saying: Message sent. Undo.

Proton Mail shows the "Message sent. Undo" message

This banner is displayed for the set number of seconds (10 seconds by default). If you want to retrieve your message during this time, click Undo. Your message will reopen in the composer window so you can edit or delete it.

Mobile app

To disable Undo Send or change the length of the timer on the iOS or Android app:

1. Open the Proton Mail app and go to Settings → Mailbox preferences Undo send.

Proton Mail shows undo send settings on mobile
  1. Select your preferred timer length — between 0 and 20 seconds. Setting the timer to 0 seconds disables the feature.

With Undo Send enabled, when you hit the Send button, a banner saying Message sent Undo appears at the bottom of your screen for the set number of seconds (10 seconds by default).

Proton Mail shows how to undo a sent email on the mobile app

To retrieve your message during this time, click Undo. Your message is then returned to the Drafts folder, where you can edit or delete it.