How to fix Proton Bridge login errors

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Common issues and questions

These are some common error messages you might run into when failing to log in. 

Proton Mail Bridge is exclusive to our paid plans. Upgrade your account to use Bridge.

To access the Proton Mail Bridge application, you need to subscribe to a paid Proton plan(new window) or to any Proton for Business(new window) plan.

If you’re already on the Free plan, you can upgrade to a paid plan by logging into the web app at account.proton.me(new window) and going to Settings→ Go to settings→ Dashboard.

Incorrect login credentials

If using Proton Mail Bridge on Linux, you must have GNOME keyring(new window) or the Pass(new window) password manager installed on your system. We aim to support more pass managers soon.

For any other error that prevents you from logging in, please contact our Customer Support team(new window).

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