Account and data recovery

1. Support
2. Proton Account
3. Manage account
4. Account and data recovery

Learn how to gain emergency access to a Proton user's account and update their account settings.

1. Support
2. Proton Account
3. Manage account
4. Account and data recovery

Find out how to choose up to five emergency contacts for your Proton Account.

1. Support
2. Proton Account
3. Manage account
4. Account and data recovery

Device-based recovery restores access to your encrypted account data after a password reset. Learn how it works, and how to enable it.

1. Support
2. Proton Account
3. Manage account
4. Account and data recovery

Learn how to recover Proton Drive files after a password reset — with an extra step to restore backed up photos in some cases.

1. Support
2. Proton Account
3. Manage account
4. Account and data recovery

Learn what a recovery phrase is, how to use it to recover your Proton Account and data, and why it's one of the recovery methods we recommend.

1. Support
2. Proton Account
3. Manage account
4. Account and data recovery

Learn how to use email and SMS recovery to reset your password. Find out why we recommend enabling additional recovery options.