Proton Account
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- Proton Account
How to add, remove, or edit a payment method
Learn how to add, remove, and edit payment methods (cards and PayPal) in your Proton Account settings.
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- Proton Account
Troubleshooting sign-in issues
Can't sign in to your Proton Account? Find quick solutions to common sign-in and authentication issues. Can't login, login problems
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- Proton Account
Proton’s end of 2024 sale
Discover all the details about Proton’s end-of-year sale.
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- Proton Account
Proton’s 2023 end of year sale
See details about the deals on Proton products during our 2023 end of year sale.
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- Proton Account
How to claim student discount on Proton services
Find out how our student discount works, and how to claim your Proton student discount through Student Beans.
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- Proton Account
Guidance for your Proton Account password
To keep your Proton Account secure, we recommend not saving your Proton Account password within Proton Pass: Find out what to do instead.
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- Proton Account
Exceeding the Proton free plan limits
Access to your account may be limited if you exceed the Proton free plan limits.
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- Proton Account
Help us improve Proton apps
We explain what anonymous usage statistics you share with Proton and how they help us improve our service. We also explain how to opt out.
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- Proton Account
- Security and privacy
The Proton Sentinel high-security program
The Proton Sentinel program protects your account and lets you monitor login attempts with detailed logs. We explain how to use it.
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- Proton Account
- Security and privacy
An analysis of false claims by Venak Security
We provide a detailed response to false claims by Venak Security regarding the security of Proton software.
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- Proton Account
- Security and privacy
Infrastructure and Threat Model
Learn more about Proton Mail’s Infrastructure and Threat Model
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- Proton Account
- Security and privacy
How to verify Proton APKs
How to use the hash values of we publish to ensure APK files your download from Proton can be trusted
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- Proton Account
- Security and privacy
Help us improve Proton apps
We explain what anonymous usage statistics you share with Proton and how they help us improve our service. We also explain how to opt out.
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- Proton Account
- Manage account
Exceeding the Proton free plan limits
Access to your account may be limited if you exceed the Proton free plan limits.
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- Proton Account
- Get help
How to report a problem using our web app
If you've found a bug in Proton Mail, you can report it directly to us in the Proton Mail web app. Learn how.
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How to send us screenshots
When sending a bug report via Proton Mail for web or mobile browser, you can add a screenshot that shows the issue you are experiencing. There are multiple ways to take a screenshot depending on the operating system you are using. These are a few suggestions.
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- Proton Account
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How to change language setting in Proton Mail? | Proton
A simple and quick guide on how to change the language settings in Proton Mail Account in the web app, Android and iOS. Check step-by-step instructions now!
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- Proton Account
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Proton support and Zendesk
To meet the needs of our growing customer base, Proton Mail works with Zendesk to quickly and efficiently answer your support needs.
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- Proton Account
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Using Proton services without a Proton Mail address
Find out how to use Proton apps with your current email address and how to add a Proton Mail address to enjoy our private ecosystem fully.
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- Proton Account
- Create account
Proton Mail security checklist for new account owners
Congratulations on your new Proton Mail account. Here are the 10 most important things you can do right now to keep it secure.
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- Proton Account
- Create account
How to create a SimpleLogin account using a Proton Account
SimpleLogin is part of the Proton encrypted ecosystem. Find out how to set up SimpleLogin using your Proton Account.
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- Proton Account
- Create account
How to create a free email account
Create a free email account with Proton Mail, the world’s most popular encrypted email service that puts your privacy first.
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- Proton Account
- Create account
Human verification — checking you’re a human when you sign up for Proton Mail
Learn about the Human Verification methods you can use to create a free Proton Mail account, when they are available, and when they are not