Common questions about Proton's Partnerships Program
General
Can we do a link exchange?
We don’t do link exchanges with affiliate partners.
Do I get paid for promoting Business VPN?
We currently do not pay commissions for Business referrals.
Do you work with Torrent sites?
We don’t work with Torrenting or any illegal streaming sites.
Do you offer a free account so I can test the product?
Yes, if you want to test our products, please contact the Partnerships Team at partners@proton.me.
Partner Program
Why don't I have a dedicated account manager?
We have a large affiliate base and only a small affiliate team. We are doing our very best to service all our partners. However, we are here to help you succeed. If you need help, please email us your questions or requests at partners@proton.me.
Is there a tutorial to guide me through the partner panel?
The TUNE platform has created a support center for using the partner panel. You can access it here(new window).
Do you work with PPC partners?
Yes. As a Proton partner, you can advertise Proton through PPC, but:
- You are not permitted to bid on brand keywords that include any variations or misspellings of Proton (brand terms).
- You are not permitted to include Proton in any text ad promoting your website through paid search programs.
- You are not permitted to link directly from your Google Ads to Proton, and we do not allow domain masking.
Do you allow partners to do brand bidding?
We do not allow brand bidding.
- You are not permitted to bid on brand keywords that include any variations or misspellings of Proton (brand terms).
- You are not permitted to include Proton in any text ad promoting your website through paid search programs.
- You are not permitted to link directly from your Google Ads to Proton, and we do not allow domain masking.
Where can I find Proton marketing assets?
You can find screenshots and logos for all of our products here(new window).
Affiliate Links
Where can I find my affiliate link?
Here’s how to find your affiliate link:
- Log in to your partner account here: https://partners.proton.me(new window).
- In the left menu, go to the offers section and choose an offer for Proton Mail and/or Proton VPN.
- Next, choose the landing page from the drop-down list and generate the link.
Additional UTM parameters are available if needed, and you can add them to your affiliate link.
You can repeat the same process for other Proton products.
How do I customize my affiliate link?
You can find all the information you need on tracking links and customizing them on TUNE’s support center here(new window).
Where do I find your API settings
You can find all the information you need to set up an API on TUNE’s support center here(new window).
Can I get a deal/special offer for my audience?
We don’t offer deals to all of our partners. If you would like to request an offer for your audience, please email the Partnerships Team at partners@proton.me.
What landing pages do you have?
If you log into your partner account and click on Offers from the left-hand navigation bar, you will see your tracking link and a drop-down menu of all available landing pages.
How do languages and currencies work on your landing pages?
A user's language and currency preferences are automatically detected in their browser settings.
Payout
What is your minimum payout?
$100 for bank transfers and $1 000 for PayPal.
When will my invoice be paid?
In the Proton Partners Program, invoices are automatically generated 30 days after the end of the month and paid by the end of the following month.
Once an invoice reaches a threshold of $100, it is paid via bank transfer. For PayPal, the threshold is $1 000.
Please select your preferred payment method in your account and follow the instructions to upload your tax form as described in the payments section.
How can I change my payment details?
To submit your payment details:
- Go to My Account > Payment
- Add your payment details under “Payment method” section
Once you have changed your payment details, please email the Partnerships Team at partners@proton.me with the "Updated Payment Details" subject line. We will then ensure all outstanding commissions are paid to the new account.
If you are enquiring about invoice payment, we have dedicated support for all payment issues. Please reach out to TUNE Pay Support Desk at payments@tune.com for all your payment queries.
Why do I get $0 for some of my conversions?
Our partner program is revenue-shared, which means we pay commissions only on paid subscriptions.
You won't receive any commissions if you refer a user who subscribes to one of our free products. However, if that user upgrades later on to a paid plan, you will receive commissions on that upgrade.
What do I need to do to activate my invoice/payment?
To ensure we can process any outstanding commissions, please add all your bank details and tax information to your partner account on Tune.
Once this information is added, we will include all outstanding commissions in the next payment run.
Stats and Reporting
Where can I see how many subscriptions I generated last month?
- Log in to your partner account here: https://partners.proton.me(new window).
- In the left menu, go to the Reports section and choose Conversion Report.
- Next, click on Report Options and check Goal.
- Last, choose the Date Range accordingly.
Note that you can save your reports for next time by clicking Save Report and entering a name.
For additional information related to reports, you can refer to TUNE's help center here(new window).
How can I see the subscriptions I generated for VPN and for Mail?
- Log in to your partner account here: https://partners.proton.me(new window).
- In the left menu, go to the Reports section and choose Conversion Report.
- Next, click on Report Options and check Goal and Advertiser Sub ID 2.
- Last, choose the Date Range accordingly.
Note that you can save your reports for next time by clicking Save Report and entering a name.
For additional information related to reports, you can refer to TUNE's help center here(new window).
Do you have any documentation to explain how to set up reports?
You can refer to TUNE's help center here(new window) for additional information related to reports.