How to buy BTC using Ramp

Proton and Ramp share a vision for a more empowered financial future. We’re partnering to make buying BTC easier for everyone. Ramp’s secure, global payment network lets you acquire BTC using a variety of payment methods and have it appear automatically in your Proton Wallet. Together, we’re bringing the freedom and security of Bitcoin to everyone.

Proton is committed to providing you with multiple ways to buy BTC . If Ramp isn’t available in your location, consider our other partner, Banxa(new window).

This article provides essential information to prepare you for buying BTC through Ramp. For detailed instructions on how to initiate the BTC purchase process within your Proton Wallet, please refer to our dedicated guide(new window).

Things you should know before buying BTC with Ramp

Before being redirected to Ramp(new window), Proton Wallet will show you a disclaimer and give you the opportunity to review Ramp’s Terms of Service(new window) and Privacy Policy(new window).

While Proton partners with Ramp to simplify BTC purchases, Ramp handles the actual buying process. You must confirm reading the disclaimer to proceed and to be able to purchase BTC. By using Ramp, you acknowledge their terms and agree to their verification procedures.

Important notes:

• Proton prioritizes your privacy. We only share essential and minimum details with Ramp: your provided region, desired amount, preferred payment method, email address, and a Bitcoin receive address.
• Ramp is a separate platform with its own verification procedures. You may be required to provide additional information or undergo verification checks at their discretion.
• For questions about Ramp’s services or verification process, please contact Ramp directly at https://support.ramp.network/en/(new window).

Proton is not responsible for any transaction issues.

How to buy BTC on Ramp

Once you’ve finalized your BTC purchase details within the Proton Wallet app(new window), you’ll be seamlessly directed to Ramp to complete the transaction. Follow the simple steps provided by Ramp(new window) to finish your purchase.

Where can you buy BTC with Ramp?

With Ramp’s network spanning over 150 countries, you can seamlessly buy BTC no matter where you are.

For a complete list of supported countries and states, check Ramp’s Support pages:

List of supported countries and territories(new window) 

List of supported US states(new window)

If Ramp doesn’t support your region, you can explore alternative purchase options. Banxa(new window) also offers services in a wide range of countries. Additionally, you can buy BTC on a cryptocurrency exchange and transfer it to your Proton Wallet(new window).

What payment methods can you use with Ramp?

Ramp supports many popular payment methods, including credit cards, debit cards, and bank transfers. 

For a complete list of supported payment methods and other details, check Ramp’s Support page:

List of supported payment methods(new window)

What fiat currencies can you use with Ramp?

Ramp supports dozens of currencies in multiple countries, including the US dollar, the euro and more. For a complete list of supported currencies and other details, check Ramp’s Support page:

List of supported currencies(new window)

What fees does Ramp charge for buying BTC?

Ramp attempts to keep fees minimal, but nearly any BTC purchase will include some fees, such as network fees.

For more details on the fees Ramp charges, check its Support page:

List of Ramp’s fees (new window)

What verification is required to buy BTC with Ramp?

Verification for Ramp during your first purchase might involve sharing:

• Your full name
• Billing address/location
• Credit card or other payment method that matches your billing location

Depending on various factors, including where you’re located and how much BTC you’re buying, you might need to share more identification information with Ramp to complete your purchase.

You can find more details here: 

What ID verification is necessary for Ramp(new window)

Ramp and its ID requirements and BTC limits(new window)

How to confirm your purchase

Ramp will send you an email to help you track the status of your transaction.

For more details, check Ramp’s Support page:

Tracking your BTC transaction status with Ramp(new window)

How to contact Ramp’s Support team

If you run into issues purchasing BTC from Ramp, you can check out their Support page(new window). You can also write to them to get help resolving any issues at support@ramp.network.