How to invite people to join your organization on Proton Drive for Business

If you are an admin of a Proton Drive for Business organization, you can invite people to join your workspace and gain access to the files, folders, and documents you manage.

You can send invitations individually or in bulk by uploading a CSV file.

Important

On the Drive Professional plan, you can only invite external users with non-Proton domains. If you try to invite a Proton address, you’ll see a warning that the invitation cannot be sent.

To invite users with a Proton email address, you’ll need a Proton Workspace plan.

How to create an organization

You can enable multi-user support and create an organization with a custom domain (e.g., @yourdomain.com). Then you can create new Proton user accounts, like name@yourdomain.com. Note that once you’ve created an organization, you can’t delete it.

To create an organization with any Proton for Business plan, you must:

1. Add at least one additional user to your Proton for Business plan.

Learn how to add users and addresses to your plan

2. Connect a custom domain to your account. 

Learn more about how to connect a custom domain

3. Enable multi-user support: Log in to your Proton Account at account.proton.me and go to Settings → All settings → Organization → Multi-user support, and click Enable multi-user support.

This enables multiple users to have email addresses using your custom domain.

4. Enter your password and click Authenticate to confirm.

5. Pick a name for your organization, which will be visible to the people you add to your organization. Click Submit.

6. Allocate storage space to your administrator account. The amount of storage space you have available is determined by your plan. 

Learn more about increasing your storage space

You can allocate your storage space among your organization’s users later. For now, you’re allocating storage space only for the administrator account. This storage will be used for the administrator’s email contents and for files stored on Proton Drive. Click Submit when you’re done.

Your organization is now activated. You should now see its name when you go to Organization → Organization and keys in your Proton Account Settings.

The next step is to add new users to your Proton organization. 

Invite individually

1. Sign in to drive.proton.me(new window) with your admin username and password.

2. Click Settings → All settings → Organization → Users.

3. Click Add user.

4. Type the name and email address of the person you’d like to invite and click Create user.

Invite in bulk

1. Sign in to drive.proton.me(new window) with your admin username and password.

2. Click Settings → All settings → Organization → Users.

3. Click Add user.

4. Select Add multiple users.

5. Click Download our CSV template and populate the file with your team’s details. When complete, click Upload CSV and select the populated file.

6. When the upload is complete, confirm the members you want to invite and click Create Users. You may be asked to enter your password for additional validation.

7. Each user will receive an email invitation. You can track the status of each invitation in Users. The status will appear as “Invite sent” until the invitation is accepted.

Edit user profiles

You can also edit users’ profiles (to change their name or give them admin status) after you’ve created them. Simply click Edit user to change their name.

• Toggle Admin to allow them to invite other users. 
• Click Save.