How to require 2FA

If you are a Proton VPN for Business administrator, you can require your organization’s admins or users to use two-factor authentication(new window) (2FA).

Alternatively, also send out a reminder that prompts your organization members to set up 2FA. This email goes out only to users who have verified their email address.

How to require 2FA

1. Sign in to account.proton.me and select the VPN app.

2. Go to Security and compliance → Two-factor authentication enforcement.

3. Toggle the Require 2FA for administrators and/or Require 2FA for everyone switches on.

How to send a 2FA reminder

1. Users must verify their email address

When you send a 2FA reminder, the reminder email goes out only to users who have verified their email address. To do this, users should:

1. Sign in to account.proton.me and select the VPN app.

2. Go to Account →Account and password → Resend verification email (they would have been send a verification email when they first joined Proton).

2. As an Admin, send 2FA reminders

1. Sign in to account.proton.me and select the VPN app.

2. Go to Security and compliance → Two-factor authentication reminders.

Here, you can see how many member of your organization have already set up 2FA. Click the Send email reminder button.

3. You’ll see a list of email addresses that will receive an email prompting them to enable two-factor authentication as soon as possible. Proton VPN automatically removes the emails of anyone who has already enabled 2FA.

Click Send reminder to send the emails.