How to buy BTC using Banxa

Proton and Banxa share a common vision of revolutionizing finance by bridging the gap between traditional fiat currencies and the future of Bitcoin. Together, we’re making BTC ownership accessible to everyone. Banxa’s secure, global payment platform lets you buy BTC effortlessly using various payment methods. This partnership marks a step toward a more inclusive and secure Bitcoin ecosystem.

Proton is committed to providing you with multiple ways to buy BTC. If Banxa isn’t available in your location, consider our other partner, Ramp(new window).

This article provides essential information to prepare you for buying BTC with Banxa. For detailed instructions on how to initiate the BTC purchase process within your Proton Wallet, please refer to our dedicated guide(new window).

Things you should know before buying BTC with Banxa

Before being redirected to Banxa(new window), Proton Wallet will show you a disclaimer and give you the opportunity to review Banxa’s Terms of Service(new window) and Privacy Policy(new window).

While Proton partners with Banxa to simplify BTC purchases, Banxa handles the actual buying process. You must confirm reading the disclaimer to proceed and to be able to purchase BTC. By using Banxa, you acknowledge their terms and agree to their verification procedures.

Important notes:

• Proton prioritizes your privacy. We only share essential and minimum details with Banxa: your provided region, desired amount, preferred payment method, email address, and a Bitcoin receive address.
• Banxa is a separate platform with its own verification procedures. You may be required to provide additional information or undergo verification checks at their discretion.
• For questions about Banxa’s services or verification process, please contact Banxa directly at https://support.banxa.com/en/support/tickets/new(new window) 

Proton is not responsible for any transaction issues.

How to buy BTC on Banxa

Once you’ve finalized your BTC purchase details within the Proton Wallet app(new window), you’ll be seamlessly directed to Banxa to complete the transaction. Follow the simple steps provided by Banxa(new window) to finish your purchase.

Where can you buy BTC with Banxa?

With Banxa’s network spanning over 100 countries, you can seamlessly buy BTC no matter where you are. 

For a complete list of supported countries, check Banxa’s Support page:

List of Supported countries(new window)

If Banxa doesn’t support your region, you can explore alternative purchase options. Ramp(new window) also offers services in a wide range of countries. Additionally, you can buy BTC on a cryptocurrency exchange and transfer it to your Proton Wallet(new window).

What payment methods can you use with Banxa?

Banxa supports many popular payment methods, including credit cards, debit cards, and bank transfers. 

For a complete list of supported payment methods and other details, check Banxa’s Support page:

List of supported payment methods(new window)

What fiat currencies can you use with Banxa?

Banxa supports dozens of currencies in multiple countries.

For a complete list of supported currencies and other details, check Banxa’s Support page:

List of supported currencies(new window)

What fees does Banxa charge for buying BTC?

Banxa attempts to keep fees minimal, but nearly any BTC purchase will include some fees, such as network fees. 

For more details on the fees Banxa charges, check its Support page:

List of Banxa’s fees (new window)

What verification is required to buy BTC with Banxa?

Verification for Banxa during your first purchase might involve sharing:

• Your full name
• Billing address/location
• Credit card or other payment method that matches your billing location
• ID card
• Selfie

Depending on various factors, including where you’re located and how much BTC you’re buying, you might need to share more identification information with Banxa to complete your purchase.

You can find more details here: 

What ID verification is necessary for Banxa(new window)

How to confirm your purchase

Banxa will send you an email to help you track the status of your transaction.

For more details, check Banxa’s Support page:

Tracking your BTC transaction status with Banxa(new window)

How to contact Banxa’s Support team

If you run into issues purchasing BTC from Banxa, you can check out their Support page(new window). You can also write to them to get help resolving any issues at support@banxa.com.