Notification Emails

Share this page

January 12th 2015 update:

As part of the version 1.12(new window) deploy, we have improved our notification system. You can now toggle notification on or off in the settings page while keeping the outside email for password recovery purposes. If you have new unseen email that has not already been notified, the new system will send you a notification email about once every 24 hours. However, if you access your Proton Mail account then leave (by signing out, closing the browser, and etc), the 24 hour waiting period will be reset and any new incoming email should trigger a notification within an hour or two. Under this new system, infrequent users will not be spammed by multiple notifications per day, more frequent users will get timely notifications, and users who primarily use Proton Mail can simply switch the notifications off. Currently, we still do not allow a notification for each new email due to the increased load and possibility of spam.

May 2014:

In Proton Mail Version 1.04, the notification email feature was launched. The notification emails can be set in the Settings page in your inbox.

notifications(new window)

Notifications behave exactly as one would expect, it sends a notification email to the listed email to inform you when there are new messages in your Proton Mail account.

notifications2(new window)

Proton Mail’s notification email system is intelligent and will not spam your other email account with notifications. Notifications are only sent if

1. It has been 24 hours since you last logged into your account.

2. There are new messages in your account (messages that have already been read once but are then marked as unread do not count).

3. Notifications are only sent once per day at maximum.

While notifications are enabled, we do know what your notification email is and if issued an enforceable Swiss court order asking us to turn over your notification email, we will have to turn over your notification email. Notification emails are permanently deleted from our system if you delete the notification email in the Settings page.

Secure your emails, protect your privacy
Get Proton Mail free

Share this page

Jason Stockman

Jason is a co-founder of Proton Mail. He works on building Proton Mail's user interface and websites. Jason has over 10 years experience building websites and applications.

Related articles

No email service is completely anonymous. Learn how to send an email as anonymously as possible using private email, aliases, and a VPN or Tor. Do you need to send an email without revealing who you are? Unfortunately, you can’t just sign up for a f
Today, we’re introducing Proton Family, our all-in-one plan to protect your family’s privacy.  When you’re a parent, you do everything you can to prepare for the unexpected and keep your family safe. But extending this protection online is difficult
Starting last year, Google began to increase the number of ads displayed in Gmail. It started with more ads in the Promotions tab on mobile. And now it has grown to include advertising messages between regular emails on Gmail’s desktop site. Gmail u
Fraudsters have many ways to steal your identity and money, but there are simple steps you can take to protect yourself. Given how much valuable personal data we store online, scammers have a strong incentive to try to steal it. With just a few pers
Almost everything on the internet is encrypted these days. And yet data breaches still frequently spill sensitive files into the hands of hackers, and identity theft is a multi-billion-dollar industry. Why? This article explains what’s broken about
The biggest tech companies in the world are quietly lobbying the governments of 14 countries to grant them legal protection from any regulatory oversight. Few people are aware of Big Tech’s plans, shrouded in the secrecy of trade negotiations for th