Question 1

What’s the difference between Workspace Standard and Workspace Premium?

Accepted Answer

Workspace Standard and Workspace Premium both give you Proton’s core suite:
Proton Mail, Calendar, Drive, Docs and Sheets, Meet, VPN, and Pass. The Standard
tier provides each user with 1 TB of encrypted storage, supports up to 15 custom
email domains, and allows video meetings for up to 50 participants at once. The
Premium tier expands those limits: each user receives 3 TB of storage, you can
configure up to 20 custom email domains, and video meetings can accommodate up
to 250 participants simultaneously. In addition, Premium subscribers gain access
to Lumo, Proton’s privacy‑first chat assistant.

Question 2

How does end-to-end encryption protect my business data?

Accepted Answer

End-to-end encryption [/security/end-to-end-encryption] protects your business
data by making sure that only the people you choose can access the information
being shared. The data is encrypted on your device and stays encrypted while
it’s transmitted or stored, only being decrypted when it reaches the intended
recipient.

For businesses, an end-to-end encrypted team collaboration tools help safeguard
sensitive information, reduce the risk of data breaches, and support compliance
with data protection regulations. It's a key tool in maintaining privacy, trust,
and control over your data.

Question 3

How can I migrate my company’s data to Proton?

Accepted Answer

Our help guides [/support/how-to-get-your-business-started-in-proton-mail] make
it easy to switch to Proton from an existing virtual workspace. If you ever need
assistance during your transition, your dedicated success manager can assist
with everything from file organization to regulatory compliance.

Question 4

Can my organization try Proton Workspace before subscribing?

Accepted Answer

Yes. See what Proton has to offer before making the commitment with a 14-day
free trial [/business/try].

Question 5

What if I need something other than what is included with Proton’s business
plans?

Accepted Answer

If you’re a large company, in the public sector, or a nonprofit, contact our
sales team [/business/contact?int=enterprise] to discuss creating a custom
enterprise plan to better suit your needs.

Question 6

What is a user?

Accepted Answer

Users are accounts in your organization that aren’t administrators. Users can
log in to their own accounts for Mail, Calendar, Drive, Pass, and VPN using
their email address and password. They can’t view or manage any details at the
organization level. You can add or remove users, as well as allocate storage and
VPN connections, from your admin panel.

Learn more about managing users. [/support/add-users-organization]

Question 7

Can I switch to a different plan?

Accepted Answer

You can switch to a different plan anytime from your account Dashboard
[https://account.proton.me/mail/u/5/dashboard].

Question 8

What payment methods can I use?

Accepted Answer

Proton accepts credit and debit cards, PayPal, Bitcoin, cash, and bank
transfers.

Learn more [/support/payment-options]

Question 9

What if I reach my plan’s storage limit?

Accepted Answer

If you need more storage space, simply add more users and reallocate that
storage or upgrade to a plan that offers more storage. For large organizations,
you can customize your storage with a Proton Enterprise plan by contacting our
Sales team [/business/contact].

Features	Workspace Standard	Workspace Premium
Proton Mail
Storage per user
Email addresses per user
Custom email domains supported
Custom workspace branding	Included	Included
Unlimited filters, folders, and labels	Included	Included
Password-protected emails	Included	Included
Catch-all email address	Included	Included
Automatic email forwarding	Included	Included
Email groups	Included	Included
SMTP access for external tools	Included	Included
Works with Outlook, Thunderbird, Apple Mail	Included	Included
Proton Sentinel	Included	Included
Proton Scribe writing assistant	Add-on with free trial	Included
New Data retention policies		Included
Proton Calendar
Calendars per user
Calendar sharing	Included	Included
Show your availability	Included	Included
New Appointment scheduling
Proton Drive
Secure cloud storage per user
Secure file sharing with no size limit	Included	Included
Online document and spreadsheet editor	Included	Included
Sync and back up files across devices	Included	Included
Proton Meet
New Meeting duration
New Participant capacity
New Simultaneous active meetings
New Unlimited meetings per day	Included	Included
New Meeting recording	Included	Included
New Screen sharing	Included	Included
Proton VPN
Encrypted VPN connections per user
Countries
Central control panel	Included	Included
Stealth protocol	Included	Included
Ad-blocker and malware protection	Included	Included
Proton Pass
Unlimited logins, notes, and devices	Included	Included
Autosave and autofill	Included	Included
Password generator	Included	Included
Hide-my-email aliases	Unlimited	Unlimited
Built-in 2FA authenticator	Included	Included
Dark Web Monitoring	Included	Included
Password health check	Included	Included
Passkey support	Included	Included
Lumo AI
Prompts per user	Limited	Unlimited
Chat history	Basic	Extended
Advanced AI model access		Included
Support
24/7 support	Included	Included
Support live chat	Included	Included
Priority support	Included	Included
Dedicated account manager	Included	Included
Open-source apps	Included	Included
Easy data protection compliance, including GDPR and HIPAA	Included	Included

Choose a plan and start protecting your business data

Enterprise

Compare our plans

Proton for nonprofits

Frequently asked questions