Keep your business connected when your communication platform goes down
If you're not prepared, a single provider outage can take down your email and video conferencing all at once, paralyzing your business. Proton Mail and Proton Meet run on European infrastructure independent of Big Tech, making them the perfect fallback and letting you coordinate in a crisis, talk to your team, and stay reachable to customers.
Outages are inevitable
A single infrastructure outage of a few hours can cost your business millions in revenue and lost productivity. The outages of CrowdStrike in 2024 and AWS in 2025 grounded flights, shuttered hospitals, and disrupted financial services. It's no longer a question of whether your primary workspace will fail, but when.
Don’t let them silence you
When your main communication channels fail, your team needs a secure space to manage a response. Proton operates on infrastructure based in Europe, entirely independent from Big Tech platforms. You can use Proton Mail and Proton Meet to stay reachable to each other and everyone you serve.
Restore contact with Proton Mail and Proton Meet
Set up fallback accounts in Proton Mail now so that when a crisis hits your entire team can switch over instantly, with no interruptions.
Create Proton accounts for your staff
Your IT team sets up accounts for everyone who needs access during an incident. This is done in advance so everything is configured and ready before your primary communication platform goes down.
Designate active and dormant accounts
Active accounts are for your security team, IT administrators, and leadership. You can start using them from day one for configuration and testing. Dormant accounts are for the rest of your employees. They're configured in advance at a reduced cost and ready to be activated when needed.
Switch to Proton when your primary tools go dark
During an outage, your IT team will just need to update the DNS settings and your staff can log in to Proton Mail immediately. Dormant accounts are instantly activated so your team can continue to work normally, using the same email addresses and formats as always. Proton Meet becomes available immediately as well.
Every out-of-band communications tool your business needs
Proton's business continuity solution includes fully featured email, calendar, and video conferencing — everything you need to keep work on track.
Proton Mail and Calendar
Send and receive encrypted emails with anyone. Coordinate with legal, update investors, and support your customers without requiring them to download new apps.
Proton Meet
Host video conferences on a platform that isn't affected by the outage. Plan your response and keep your team updated.
Proton Workspace
In addition to Proton's core communications tools, the business continuity solution includes the rest of our productivity suite, including cloud storage, docs, sheets, password manager, VPN, and AI assistant.
Why organizations choose Proton
Safe from data breaches and AI training
Your data in Proton is encrypted, so we can't access it. That means your emails, calendar events, files, and video calls are yours alone. We can't share them, leak them, or feed them into AI models.
Protected by European privacy laws
Proton explicitly supports DORA (for EU financial entities), NIST CSF 2.0 (US federal agencies), SOC2, ISO 27001, and ISO 22301 requirements for business continuity planning so you're never accidentally operating out of regulation.
Independent from Big Tech infrastructure
Proton runs on its own infrastructure with no dependency on Google, Microsoft, Amazon, or the platforms they share. When they go down, we don't go down with them.
Speak to us about your business continuity plan
Over 100,000 business worldwide trust us to be there when everything else fails. Our security experts will help assess your current exposure and map Proton to your existing business continuity framework.
Frequently asked questions
- How quickly can dormant accounts be activated?
- What happens to billing if dormant accounts are never used?
- Can we test the service before an incident?
- What if we need additional seats during an incident?