Blocking and abuse

1. Support
2. Proton Account
3. Get help
4. Blocking and abuse

Received a call from someone claiming to be from our support team? It wasn’t us. Here’s what to do if you receive a suspicious call.

1. Support
2. Proton Account
3. Get help
4. Blocking and abuse

If we think your account has been compromised, Proton Mail may temporarily lock it as a precaution. Follow these steps to unlock it.

1. Support
2. Proton Account
3. Get help
4. Blocking and abuse

Learn about Proton Mail’s sending limits, how you can increase that limit, and what may cause a sending ban on your account.

1. Support
2. Proton Account
3. Get help
4. Blocking and abuse

If an online service prevents you from registering with a Proton Mail address, here’s what you can do.

1. Support
2. Proton Account
3. Get help
4. Blocking and abuse

If you believe your Proton Account has been disabled by mistake, you can contact our Anti-abuse Team to get it enabled again.

1. Support
2. Proton Account
3. Get help
4. Blocking and abuse

To protect against malicious actors, we occasionally deny access to accounts that have shown suspicious activity. We explain what to do if this happens to you.