Payment options
We offer paid plans(nova janela) if you wish to support Proton and enjoy additional features, such as increased storage and the ability to use your own custom domain.
When you reach the checkout, you’ll be asked to select a payment method. In this article, we explain the different ways you can pay for Proton plans:
If you’re in Russia
Proton understands that it’s never been so important for everyone to be able to communicate securely and access the free and open internet. Due to the ongoing conflict in Ukraine, members of the Proton community in Russia are likely to encounter difficulties when paying for their Proton subscriptions in the usual ways.
If you’re in Russia and blocked from paying for your Proton plan, the only real options at the moment are UnionPay or Bitcoin. Please see our continually updated How to pay for Proton services in Russia(nova janela) guide for more details and our latest advice.
Credit or debit card
1. This is selected by default. If you’ve previously registered a card with Proton, it will appear as an option. Select it and skip to step 3.
If you are new to Proton or want to use a different card, you can register a new one.
2. Enter your card details and review your payment.
3. Click Pay.
Please be sure to review your payment before you select Pay. Once you click Pay, your card will be charged the Amount due (the total minus any account credit(nova janela) you have in your account).
If the payment succeeds, your account will automatically be upgraded with new premium features and higher storage limits.
Please note that we cannot guarantee that prepaid cards will be accepted for reasons beyond our control.
PayPal
1. Select PayPal and then click Continue.
2. A pop-up window will appear asking you to log in to your PayPal account and set up a billing agreement for recurring payments.
If you prefer to make a one-off payment, select the click here option instead.
Once the payment process is complete, you’ll be returned to your Proton inbox with an upgraded account.
Bitcoin
You can use Bitcoin only to upgrade an existing account, not purchase a new one.
If you want to pay by Bitcoin, first sign up for a free account and then upgrade to a paid plan.
Learn how to pay for Proton with Bitcoin(nova janela)
Cash
Please send cash payments to the following address:
Proton AG
Route de la Galaise 32
1228 Plan-les-Ouates
Geneva
Switzerland
We accept cash payments in US dollars (USD), euros (EUR), or Swiss francs (CHF). We don’t accept checks, money orders, or other forms of non-cash payments sent by post. When sending a payment by cash, please include your Proton Mail username so that we know which account to credit when the payment arrives.
We cannot be responsible for lost shipments, so we strongly recommend sending your payment using a service that provides a tracking number so you can track the shipment. It’s also helpful to notify us that you’re sending us cash in the mail, so we know to expect it.
When we receive the cash payment, we’ll add the value to your account as account credit(nova janela) that you can use to upgrade your plan. Plan prices are available in your account Dashboard.
Please note that we cannot process cash payments until the payment arrives at our offices by post. Please also note that cash payments are non-refundable.
Bank transfer
You can pay by bank transfer using our IBAN number for your preferred currency.
Bank details:
Bank: UBS Switzerland AG
Beneficiary: Proton AG
BIC: UBSWCHZH80A
Description: Your Proton Mail username
We accept payment in US dollars (USD), euros (EUR), or Swiss francs (CHF). The IBAN number depends on the currency you are using:
USD: CH530024024083690963J
EUR: CH100024024083690962K
CHF: CH040024024083690902H
Once payment is made, please provide us with the following transfer details so we can verify the payment and credit your account.
- Name and last name shown on the transaction
- Date of the transaction
- Amount paid
Plan prices are available in your account Dashboard.
Please note that we will attempt to issue refunds for bank transfers when requested, but this is not always possible.
If you have any additional questions, do not hesitate to contact us(nova janela).