How to set up an organization with Proton Mail

This guide explains how to set up your organization’s email account(s) and configure Proton so you can begin communicating securely.

Please follow the steps below to ensure a smooth onboarding experience.

1. Create a Proton Account for your organization
2. Set up your organization
   • Verify your custom domains
3. Manage users and roles
4. Migrate your data to Proton
5. Activate Proton Drive
6. Advanced configuration and integration
   • Proton Mail Bridge
   • Proton VPN
7. Support and resources
8. How to get the most out of Proton

Create a Proton Account for your organization

1. Visit the Proton website (https://proton.me) and click Create a free account.
2. Select Proton Free and follow the on-screen instructions.
3. Complete the email verification process by following the instructions sent to the email address you created.

Set up your organization

1. Log in to your Proton Mail account by going to mail.proton.me(new window) and entering your Proton Account username and password.
2. Once logged in to your Proton Mail account, click Settings → All settings → Account tab → Dashboard.
3. In the Dashboard, you can select your desired plan (for example, Mail Essentials or Business).
4. Once you upgrade your plan, go to the Organization tab and click Multi-user support and follow our guide on how to create an organization.

Verify your custom domain(s):

1. Log in to your Proton Mail account by going to mail.proton.me(new window) and entering your Proton Account username and password.
2. Once logged in to your Proton Mail account, click Settings → All settings → Organization tab.
3. Click Domain Names
4. Follow our guide on how to use a custom domain with Proton Mail to verify ownership and set up the necessary DNS records for your custom domain. You can check our Support section for registrar-specific instructions like GoDaddy or Namecheap.

Manage users and roles

Once you have created your organization, you can add users. To do this:

1. Log in to your Proton Mail account by going to mail.proton.me(new window) and entering your Proton Account username and password.
2. Once logged in to your Proton Mail account, click Settings → All settings → Organization tab → Users and Addresses and follow our guide on how to add users to your organization.
   • You can also create users in bulk using our bulk sub-user creation feature if you need to create many users at once.
3. Proton offers the ability to create private and non-private sub users.
   • Private sub-users can not be accessed by anyone other than the owner.
   • Non-private sub-users can be accessed by the admin account as well.
   • Learn more about user roles.

Migrate your data to Proton

Proton’s Easy Switch feature lets you quickly and safely transfer your emails, calendars, and contacts from an external email account to Proton. Your email messages and other data are encrypted the moment they arrive in your Proton Inbox, making the transition to a secure email provider easy and risk free.

Easy Switch is fully integrated into Proton, and you can import emails from any email service provider that uses IMAP. Depending on the provider, you can also import your calendars and contacts.

If you need more help making the switch, see our dedicated migration guides for Gmail, Yahoo, and Outlook.

Transferring your organization’s data to Proton Mail and Proton Calendar is an important first step towards transitioning away from relying on privacy-invasive companies.

For more details, read our guide on how to migrate to Proton using Easy Switch.

Activate Proton Drive

Proton offers end-to-end encrypted cloud storage with Proton Drive. To enable Proton Drive for your organization:

1. Log in to your Proton Mail account by going to mail.proton.me(new window) and entering your Proton Account username and password.
2. Once logged in to your Proton Mail account, click Settings → All settings → Account tab → Dashboard → Services section → Proton Drive.

You can now share files and folders and collaborate securely within your organization by generating share links and setting access permissions.

Our file versioning feature also makes it easy to update or recover older versions of your files.

Advanced configuration and integration

Proton Mail Bridge

ProtonMail Bridge allows you to integrate ProtonMail with email clients such as Outlook, Thunderbird, and Apple Mail. To set up ProtonMail Bridge, follow these steps:

1. Download Proton Mail Bridge.
2. Install and launch the Bridge application and log in using your Proton Account username and password.
3. Follow the instructions provided by the Bridge application to integrate Proton Mail with your preferred email client. Learn how to configure your account with Proton Mail Bridge.

Proton VPN

Proton offers a secure virtual private network (VPN) service called Proton VPN. To use Proton VPN, follow these steps:

1. Visit the Proton VPN website(new window).
2. Create a Proton VPN account or log in if you already have one.
3. Download the Proton VPN application(s)(new window) for your device(s) and follow the steps on the download page to install them.
4. Log in to the Proton VPN application using your Proton Account username and password.
5. Connect to a VPN server to secure your internet connection.
6. You can check our Support section(new window) for more information about Proton VPN and its setup.

Support and resources

Proton Support section

Proton maintains a comprehensive knowledge base that covers various aspects of using and configuring Proton.

Access the Proton Support section to find answers to common questions, tutorials, and troubleshooting guides.

Proton Support team

If you encounter any technical issues or have specific questions about Proton, you can reach out to Proton’s Support team.

Visit our Contact Support page for more information and support options.

By following these step-by-step guides and searching the available resources, you can ensure a seamless onboarding process and maximize the benefits of using Proton Mail, Proton Drive, Proton Calendar and Proton VPN.

Remember to regularly update your Proton apps and stay informed about new features and enhancements released by Proton.

How to get the most out of Proton

• Regularly review and update user permissions: As your organization evolves, periodically review and adjust user roles and permissions to ensure you’ve set the right level of access for each user.
• Monitor storage usage: Keep an eye on your organization’s and user storage usage to ensure you have sufficient space. Upgrade your plan or manage user storage limits as needed.
• Stay informed about Proton updates: Visit the Proton Mail blog, follow our Twitter(new window) and Reddit(new window) channels, and read our newsletter to stay updated on new features, security enhancements, and other important announcements. You can also check the update history log on the web version in the bottom left corner.
• Educate your users on security best practices: Promote a culture of security within your organization by educating users on topics such as creating strong passwords, recognizing phishing attempts, and practicing good email hygiene.
• Enable two-factor authentication (2FA): Encourage all users to enable 2FA for their Proton Accounts to add an extra layer of security.

Conclusion

By following these steps and best practices, you can effectively set up and configure your organization’s Proton account, enabling secure and efficient communication.

Remember to leverage Proton’s support resources and stay up-to-date with new features and security enhancements. Proton’s robust encryption and privacy-focused approach will help safeguard your organization’s sensitive information and maintain a high level of security in your email communications.