How WorkJam found an easy-to-deploy business VPN with no security trade-off
At a glance:
Company Profile: WorkJam
Industry: Enterprise software | Workforce management | Employee experience
Company size: 300+ employees
Problem: WorkJam needed a business VPN that could protect a remote-first, globally distributed team across multiple jurisdictions — without generating friction for employees or failing compliance audits.
Achievement: Proton VPN deployed the same day, with zero IT complaints since rollout and a clean answer to auditors asking about secure remote connectivity.
Why Proton Pass was the right fit:
Swiss jurisdiction and strong legal data protection
Seamless integration with Jamf MDM
Simple enough for any user, rigorous enough for ISO 27001 and SOC 2 Type 2
Reliable global server coverage across Asia-Pacific, Europe, and North America
WorkJam builds the platform that connects the world's largest employers to their frontline workforce.
With staff spread across Australia, North America, Europe, and Asia, and a remote-first culture that predates COVID, keeping teams securely connected was critical to how the team works.
But WorkJam's CISO Anthony English didn't just want network security. He wanted security that wouldn't generate a pile of tickets for his team.
The challenge
With staff spread across Australia, North America, Europe, and Asia, WorkJam's attack surface doesn't sit behind a corporate firewall. It lives on hotel networks, home broadband connections, and aircraft WiFi. Senior and sales staff move constantly — and the moment someone connects from an uncontrolled network, they're exposed.
The challenge was to find a VPN solution that would across different operating systems, different devices, different network conditions across a dozen time zones. If it didn't work seamlessly and intuitively across all of it, English knew the VPN would simply be turned off. "In the security sector, my fear is always that if security is too difficult, people just reject it," English said. A VPN your team works around isn't a VPN becomes a liability.
When WorkJam's staff tried to connect from public WiFi when travelling, the previous VPN struggled to get through captive portal pages at all. So the team worked around it. To avoid the friction, English's team turned VPN off for the people who travelled most. "...but that's exactly where you want VPN," he said. A security tool that gets switched off by the people who need it most is a liability.
Second, compliance. WorkJam holds ISO 27001 and 27017 certifications, UK Cyber Essentials, Cloud Security Alliance C-STAR certification, and is audited annually against SOC 2 Type 2. Every one of those frameworks has requirements for secure remote connections, not just to production environments but everywhere a business network connection exists.
English needed a solution that could meet the needs of a fast-paced employee on the move and the scrutiny of a demanding auditor.
Why WorkJam chose Proton VPN
Compliance that holds up under audit
Every framework WorkJam is certified under includes requirements for secure remote connections. Proton satisfied those requirements cleanly, without adding admin or user overhead. "Our answer to auditors asking about secure remote connections is simple: VPN. Here's our product. Done," English said.
An interface people love
English needed something any employee at WorkJam could use. When he looked at Proton VPN, the decision was immediate. "Everything was right in front of me. I didn't have to go digging for features." With Proton, traveling staff stayed connected through captive portals without workarounds or friction.
Reliable supplier location
For a security professional running a remote-first team across multiple jurisdictions, where a provider is headquartered is a structural consideration, not a preference. Proton's Swiss headquarters, operating under the Swiss Federal Act on Data Protection. "The peace of mind that comes from being hosted in a secure location right now is real, and people are asking for it," English said.
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Simple to deploy. Easier to forget.
English has a rule about software: "If it's hard to put in place, it'll be hard to manage going forward. It's just how software works."
With Proton, his IT team had it up and running the same day. "They said themselves how impressed they were." For a team running Jamf across all endpoints, that seamless integration was the rule proving itself in reverse. Easy to put in place. Easy to manage going forward.
And once it was running, the VPN disappeared from the IT team's list of concerns. "I don't hear a thing about VPN anymore. From anyone. That's my testament to Proton."
His next step is consolidating WorkJam's remaining VPN infrastructure onto Proton entirely. "I'd rather have one ring to rule them all. One product doing one job, everywhere."