Passwords and authentication

    1. Proton Account
    2. Passwords and authentication
    3. Password managers

    How to update your password manager for Proton.me

    The move to our new proton.me domain means that your password manager will not autofill your login details. We explain how to fix this.

    1. Proton Account
    2. Passwords and authentication
    3. Password managers

    Using Padloc with Proton Mail

    1. Proton Account
    2. Passwords and authentication
    3. Password managers

    Using Bitwarden with Proton Mail

    You need to use a strong, unique password for each account. Secure all your passwords, including for Proton Mail, with a password manager like Bitwarden.

    1. Proton Account
    2. Passwords and authentication
    3. Password managers

    How to use Dashlane with Proton Mail

    Dashlane is a well-regarded password manager that also provides a secure digital wallet. Learn how to use Dashlane with Proton Mail.

    1. Proton Account
    2. Passwords and authentication
    3. Password managers

    Using 1Password with Proton Mail

    You need to use a strong, unique password for each account. Secure all your passwords, including for Proton Mail, with a password manager like 1Password.

    1. Proton Account
    2. Passwords and authentication
    3. Password managers

    KeePass with Proton Mail

    Adding extra security to your account using the KeePass manager on Proton Mail

    1. Proton Account
    2. Passwords and authentication
    3. Password managers

    Using LastPass with Proton Mail

    LastPass is a popular password manager. In this guide, we provide step-by-step instructions to using LastPass to log in to your Proton Mail account.

    1. Proton Account
    2. Passwords and authentication
    3. Password managers

    Password Managers

    Proton Mail provides support for password managers for both Webmail and our iOS/Android apps. Learn how to use your password manager with Proton Mail.

    1. Proton Account
    2. Passwords and authentication
    3. Password reset

    Set account recovery methods in case you forget your Proton password

    Set methods to recover your account if you forget your Proton password.

    1. Proton Account
    2. Passwords and authentication
    3. Password reset

    How to reset your Proton password (account recovery)

    How to reset your Proton password to recover your account by email, SMS, or by uploading your recovery phrase.

    1. Proton Account
    2. Passwords and authentication
    3. Passwords

    How to change your Proton password

    How to change your Proton password for any reason when you know your password. If you've forgotten it, check our support page on how to reset it.

    1. Proton Account
    2. Passwords and authentication
    3. Passwords

    Unrequested password reset messages

    If you receive an unrequested password reset message, this indicates that someone has correctly filled in the combination of your Proton Mail username and recovery email address, possibly by accident. This password reset email does not mean that your account has been compromised.

    1. Proton Account
    2. Passwords and authentication
    3. Passwords

    How to switch to two-password mode

    New accounts are set to one-password mode by default. This password is used both for login (to verify the identity of the user and access the account) and for the mailbox (to decrypt data). It is still possible, however, to switch to two-password mode from the Settings -> Account page.

    1. Proton Account
    2. Passwords and authentication
    3. Passwords

    What is one-password mode?

    Learn about Proton Mail's one-password mode and how to switch to it if you're currently using two-password mode.

    1. Proton Account
    2. Passwords and authentication
    3. Passwords

    What is the mailbox password?

    Your Mailbox Password allows you to read your encrypted messages. Learn more about the Mailbox password.

    1. Proton Account
    2. Passwords and authentication
    3. Passwords

    Login password vs. mailbox password in two-password mode

    By default Proton Mail now uses One-password mode. If you use Two-password mode, we explain the difference between your Login Password and your Mailbox password

    1. Proton Account
    2. Passwords and authentication
    3. Passwords

    Providing a notification/reset email address

    1. Proton Account
    2. Passwords and authentication
    3. Two factor authentication (2FA)

    Two-factor authentication (2FA) is not working

    In most cases, 2FA fails because the time on each device is not synchronized. For 2FA to function properly, the date and time on the device on which you are logging in to Proton Mail must be exactly the same as those of the device where you receive your 2FA code.

    1. Proton Account
    2. Passwords and authentication
    3. Two factor authentication (2FA)

    Two-factor authentication (2FA)

    Two-factor authentication (2FA) is an additional layer of security for your Proton Mail account. We show you how to enable and use it.

    1. Proton Account
    2. Passwords and authentication
    3. User sessions

    Why am I seeing a new login security alert?

    The login security alert is one of the multiple layers of defense that Proton uses to keep your account secure.

    1. Proton Account
    2. Passwords and authentication
    3. User sessions

    Logging out of sessions

    Proton Mail provides a security feature that enables you to log out of your account from every device except the one from which you are performing the action. If you are concerned that someone else has access to your account, you can log them out by clicking the “LOG OUT ALL OTHER SESSIONS” button.

    1. Proton Account
    2. Passwords and authentication
    3. User sessions

    Authentication logs

    Proton Mail's authentication logs allows you to follow the activities on your account and check if your account is secure.

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