Get help

1. Support
2. Proton Account
3. Get help

When sending a bug report via Proton Mail for web or mobile browser, you can add a screenshot that shows the issue you are experiencing. There are multiple ways to take a screenshot depending on the operating system you are using. These are a few suggestions.

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2. Proton Account
3. Get help

If you've found a bug in Proton Mail, you can report it directly to us in the Proton Mail web app. Learn how.

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2. Proton Account
3. Get help

A simple and quick guide on how to change the language settings in Proton Mail Account in the web app, Android and iOS. Check step-by-step instructions now!

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2. Proton Account
3. Get help

To meet the needs of our growing customer base, Proton Mail works with Zendesk to quickly and efficiently answer your support needs.

1. Support
2. Proton Account
3. Get help
4. Sign up and login issues

If you're having problems logging in to your Proton Account, learn more about common issues and how to fix them.

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2. Proton Account
3. Get help
4. Sign up and login issues

Creating an account with Proton Mail usually takes less than 30 seconds. Learn how to successfully create a Proton Mail account

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2. Proton Account
3. Get help
4. Sign up and login issues

If you have more than one Proton Account, it's easy to open multiple Proton Accounts in different browser tabs. Learn how.

1. Support
2. Proton Account
3. Get help
4. Blocking and abuse

If we think your account has been compromised, Proton Mail may temporarily lock it as a precaution. Follow these steps to unlock it.

1. Support
2. Proton Account
3. Get help
4. Blocking and abuse

Learn about Proton Mail’s sending limits, how you can increase that limit, and what may cause a sending ban on your account.

1. Support
2. Proton Account
3. Get help
4. Blocking and abuse

If an online service prevents you from registering with a Proton Mail address, here’s what you can do.

1. Support
2. Proton Account
3. Get help
4. Blocking and abuse

If you believe your Proton Account has been disabled by mistake, you can contact our Anti-abuse Team to get it enabled again.

1. Support
2. Proton Account
3. Get help
4. Blocking and abuse

To protect against malicious actors, we occasionally deny access to accounts that have shown suspicious activity. We explain what to do if this happens to you.