Proton Mail
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- Proton Mail
How to claim student discount on Proton products
In this article we explain how to apply for free or reduced price access to Proton products if you’re currently a student
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- Proton Mail
Get started with Proton Duo
The Proton Duo plan is the perfect way to introduce a family member or partner to Proton, giving them online privacy made easy.
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- Proton Mail
Who owns Proton Mail
A brief explanation of who owns Proton Mail and where it is based.
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- Proton Mail
Get started with the Proton Scribe writing assistant
Proton Scribe is a writing assistant built into Proton Mail that helps you compose emails and improve your drafts. This article explains how it works and how to use it.
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- Proton Mail
How to use Groups in Proton Mail
Learn how to use Groups in Proton Mail to create end-to-end encrypted mailing or distribution lists.
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- Proton Mail
How to set up SMTP to use business applications or devices with Proton Mail
This article shows you how to set up SMTP for your business applications and devices using Proton Mail.
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- Proton Mail
How to troubleshoot not receiving new messages in your email client
If you stop receiving new messages in your email client while using Proton Mail Bridge, this article will help you troubleshoot the issue.
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- Proton Mail
Exceeding the Proton free plan limits
Access to your account may be limited if you exceed the Proton free plan limits.
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- Proton Mail
How to use the side panel to quickly access Proton web apps
Use the side panel to quickly access other Proton apps from the Proton Mail, Proton Calendar, and Proton Drive web apps.
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- Proton Mail
Sender images in your Proton Mail inbox
You can now view images of senders from popular websites in your Proton Mail inbox. Learn how.
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- Proton Mail
How to automatically forward Gmail to your Proton Mail
Switching from Gmail to Proton? Learn how to automatically forward Gmail messages to your Proton Mail account.
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- Proton Mail
How to manage Proton Mail’s encryption for custom domain addresses
If you have a non-Proton Mail server as your primary MX record for a custom domain, you must disable our end-to-end encryption for consistent email delivery.
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- Proton Mail
What does “Official” in Proton Mail emails mean?
The “Official” badge next to the sender’s address in Proton Mail emails verifies that the email is a genuine message from Proton.
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- Proton Mail
How to customize your toolbar in the Proton Mail iOS app
Learn how to customize your toolbar so you can quickly access your favorite email actions in the Proton Mail apps for iPhone and iPad.
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- Proton Mail
Proton Mail DDoS Protection
Proton Mail offers state-of-the-art DDoS protection. Here you can read about our solutions and experience with DDoS attacks, and how we provide protection
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- Proton Mail
- Using Proton Mail
How to use Groups in Proton Mail
Learn how to use Groups in Proton Mail to create end-to-end encrypted mailing or distribution lists.
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- Proton Mail
- Using Proton Mail
How to snooze emails in Proton Mail
With Proton Mail, you can snooze your emails and be reminded about them at a more convenient time.
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- Proton Mail
- Using Proton Mail
How to use the side panel to quickly access Proton web apps
Use the side panel to quickly access other Proton apps from the Proton Mail, Proton Calendar, and Proton Drive web apps.
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- Proton Mail
- Using Proton Mail
How to enable beta access on the Proton Mail web app
Get early access to new Proton Mail features and help our team improve them by enabling beta access.
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- Proton Mail
- Using Proton Mail
How to use email forwarding
With email forwarding, you can automatically forward emails sent to your Proton Mail account to any email address.
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- Proton Mail
- Proton Mail Bridge
Troubleshooting “failed to parse message” errors
While using Proton Mail Bridge, you may receive a "failed to parse message" error message. This article will cover how to troubleshoot them.
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- Proton Mail
- Proton Mail Bridge
How to resolve the “Invalid Return Path” error when sending messages from your email client
Here's how to troubleshoot the “Invalid return path”error when you attempt to send a message from your email client.
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- Proton Mail
- Proton Mail Bridge
How to troubleshoot not receiving new messages in your email client
If you stop receiving new messages in your email client while using Proton Mail Bridge, this article will help you troubleshoot the issue.
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- Proton Mail
- Proton Mail Bridge
How to troubleshoot messages received with a delay in your email client
While using Proton Mail Bridge, you may receive messages in your email client with a delay. Here's how to fix it.
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- Proton Mail
- Proton Mail Bridge
Comprehensive guide to Bridge settings
This guide will show how to optimize your Proton Bridge settings. You'll learn about automatic updates, startup options, alternative routing, and more.
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- Proton Mail
- Proton Mail Bridge
How to troubleshoot missing messages in your email client
Learn how to troubleshoot missing messages in your email client when using Proton Bridge with this step-by-step guide to resynchronize with Proton servers.
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- Proton Mail
- Proton Mail Bridge
How to resolve connection issues in Bridge
In this article, we will cover the typical causes of connection issues with Proton Mail Bridge and provide suggested solutions to each of them.
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- Proton Mail
- Proton Mail Bridge
How to troubleshoot “This computer only” folders in Outlook for Windows
This article explains “This computer only” folders, why they appear next in Outlook, and how to resolve it.
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- Proton Mail
- Proton Mail Bridge
How to resolve issues with “Checking mail server capabilities” notice in Thunderbird
This article explains what the “Checking mail server capabilities...” notice means when using Bridge and Thunderbird and how you can resolve it.
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- Proton Mail
- Proton Mail Bridge
How to remove all cache and configuration files when uninstalling Proton Mail Bridge
When you are uninstalling Proton Mail Bridge, some files might be left over. This article will show you the locations of these files and how to remove them.
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- Proton Mail
- Proton Mail Bridge
What is the Recovered Messages folder in Bridge (and your email client)?
In certain cases, a folder can appear in your email client called “Recovered Messages” which contains messages in it you might recognize.
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- Proton Mail
- Proton Mail Bridge
How to report a problem from Proton Mail Bridge
If you ever have a problem with Proton Mail Bridge or you have a suggestion to improve the app, you can send us feedback in a report.
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- Proton Mail
- Proton Mail Bridge
Update required
Occasionally, we'll release versions of our software that are required for all users.
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- Proton Mail
- Proton Mail Bridge
Why you need Proton Mail Bridge
With Proton Mail Bridge, you can access your Proton Mail emails using your regular desktop email client while maintaining secure encryption.
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- Proton Mail
- Mobile applications
How to customize your toolbar in the Proton Mail iOS app
Learn how to customize your toolbar so you can quickly access your favorite email actions in the Proton Mail apps for iPhone and iPad.
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- Proton Mail
- Mobile applications
Update your default sending address on mobile
Send from different Proton Mail addresses within the Android and iOS applications
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- Proton Mail
- Import and export emails
How to export emails using the Proton Mail Export Tool
The Proton Mail Export Tool is a command-line tool that decrypts and exports emails from your Proton Mail account to your device.
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- Proton Mail
- Import and export emails
How to automatically forward Gmail to your Proton Mail
Switching from Gmail to Proton? Learn how to automatically forward Gmail messages to your Proton Mail account.
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- Proton Mail
- Get Started
Proton Mail referral program
Invite friends to sign up for Proton Mail Plus. They’ll get a month of Proton Mail Plus free, and you can earn up to $90.
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- Proton Mail
- Get Started
How to get started with the Proton Mail desktop app
The Proton Mail desktop app gives you the full Proton Mail and Proton Calendar experience from the convenience of your desktop.
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- Proton Mail
- Get Started
Get started with Proton
Get to know your Proton Mail inbox and receive a storage upgrade to 1 GB.
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- Proton Mail
- Get Started
Proton Mail encryption explained
Proton Mail stores all data in an encrypted form. Here you can read about what is end-to-end encrypted and how the stored data is saved.
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- Proton Mail
- Get Started
Proton Mail Plus trial
Sign up for Proton Mail using a referral link and you’ll get a free 30-day trial of Proton Mail Plus with 15 GB of storage and more.
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- Proton Mail
- Email encryption
Sender verification on emails
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- Proton Mail
- Email encryption
How to send Password-protected Emails in Proton Mail
Proton Mail lets you easily send secure, end-to-end encrypted emails to non-Proton Mail email addresses using a password.
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- Proton Mail
- Email encryption
Proton Mail digital signatures
Digital signatures are like a physical signature but on a specific piece of data — one of several ways Proton uses to protect your privacy and security.
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- Proton Mail
- Email encryption
Sender Verification Failed
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- Proton Mail
- Email encryption
Proton Mail no longer supports TLS version 1.0 or 1.1
As of January 2020, Proton Mail no longer supports TLS versions 1.0 and 1.1. Going forward, we will only support TLS 1.2 or later.
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- Proton Mail
- Email encryption
Does Proton Mail encrypt email subjects?
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- Proton Mail
- Email encryption
What is encryption?
Find out what encryption is, how Proton Mail uses it to secure your messages, and what happens to them if the right decryption key is not used.
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- Proton Mail
- Email encryption
What is encrypted within Proton Mail?
We explain what exactly is encrypted in Proton Mail and how to send end-to-end encrypted messages to non-Proton Mail users.
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- Proton Mail
- Email encryption
What are PGP/MIME and PGP/Inline?
Proton Mail supports PGP encryption to send encrypted messages to encrypt emails: PGP/MIME and PGP/Inline.
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- Proton Mail
- Custom email domain
SMTP errors
SMTP error messages can help you fix email delivery issues when incoming or outgoing emails bounce. Learn all about SMTP errors.
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- Proton Mail
- Contacts
Sender images in your Proton Mail inbox
You can now view images of senders from popular websites in your Proton Mail inbox. Learn how.
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- Proton Mail
- Addresses and identities
Display name and email signature
Display names and email signatures are a helpful way to provide identification and personalization to the emails you send.
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- Proton Mail
- Addresses and identities
Types of email addresses and aliases
Learn more about Proton Mail addresses, including free personal addresses, aliases, and custom addresses with your own domain.
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- Proton Mail
- Addresses and identities
How to create and use an additional address (alias)
Learn how to create and use additional addresses (aliases) in Proton Mail to organize and protect your inbox.
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- Proton Mail
- Addresses and identities
Deleting email addresses
To delete a email address in Proton Mail, you must first delete the emails associated with it. Learn more.
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- Proton Mail
- Addresses and identities
How to use hide-my-email aliases in Proton Mail
You can create hide-my-email aliases directly from your Proton Mail web app’s inbox. In this article, we show you how.
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- Proton Mail
- Addresses and identities
How to update your default sending address on web
If you have more than one Proton Mail address, you can set the address you'd like to send messages from by default.
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- Proton Mail
- Addresses and identities
Short domain (@pm.me) email addresses
If you’re on a Proton Mail paid plan, you can activate a short domain email address (yourusername@pm.me) at no extra cost.
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- Proton Mail
- Addresses and identities
How to manage Proton free personal email addresses
Learn about Proton's personal email addresses (@proton.me, @protonmail.com, @pm.me, and protonmail.ch) and how to manage them.
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- Proton Mail
- Addresses and identities
Orphaned email addresses
Learn what happens with your custom domain addresses when you delete the custom domain or downgrade to Proton Free.
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- Proton Mail
- Addresses and identities
How to manage Proton Mail’s encryption for custom domain addresses
If you have a non-Proton Mail server as your primary MX record for a custom domain, you must disable our end-to-end encryption for consistent email delivery.
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- Proton Mail
- Addresses and identities
What is the difference between Proton’s email domains?
Learn about Proton's email domains (@proton.me, @protonmail.com, @pm.me, and protonmail.ch) and how they differ.