Bug report from within iOS and Android

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1 min
Categories
Android app
iOS app
If you are experiencing an error on the Android or iOS app, please let us know as soon as possible. Below you can find step by step directions how to submit an iOS and Android bug report to the Proton Mail support team.

Android

Visit the menu, accessible in the upper left hand corner of your screen.

Menu on the Proton Mail Android app

Within the menu, select the Report Bugs option found below the Settings.

Report bug button on the Android app

Enter a clear description of the error you are experiencing, including what you were expecting instead of the error. Before sending a bug report, please be sure to try the basic debugging steps found in this tutorial.

Report bug window on the Android app

iOS

Visit the menu, accessible in the upper left hand corner of your screen.

Menu button on the Proton Mail iOS app

Within the menu, select the Report Bugs option found below the Settings.

Report Bug on iOS app

Enter a clear description of the error you are experiencing, including what you were expecting instead of the error. Before sending a bug report, please be sure to try the basic debugging steps found in this tutorial.

Report bug window on the iOS app

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